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"Hotel was ok , great that it’s got a pool , but area around it not very big so gets very busy , hotel room lighting could be better and the shower nee ... " More

By a verified traveller on Sun 06 Aug 2023

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Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
€87* Per night/room 7 Apr - 8 Apr

Deluxe Apartment, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

The breakfast at Novotel Genova City gets high marks from our customers. During your stay, you're just a quick walk from Villa Scassi Hospital. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.

  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy Mediterranean cuisine while dining at Cantore 8 Bar & Cucina
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a playground
  • Just a 4-minute drive from Port of Genoa Cruise Ship Terminal and a few minutes from Old Port
  • Pets welcome for a fee (restrictions apply)

Novotel Genova City ratings based on 25 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Novotel Genova City

Everyone (13) Couples (3) Family (6) Friends (1)
4 out of 5
Hotel was ok , great that it’s got a pool , but area around it not very big so gets very busy , hotel room lighting could be better and the shower needs unblocking .

Posted by on 6 Aug 2023

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4 out of 5
No estaba mal pero me lo pensaria la proxima vez la limpieza no era muy buena para un hotel asi

Posted by on 8 Aug 2019

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2 out of 5

Poor imitation of a Novotel - faded etc

Distinctly unpleasant emvirmomnet. Now where to walk. Ugly views. Hotel faded. NOT a Novotel Change to Ibis before your Brand is wrecked.

Posted by , from london on 11 Sep 2016

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4 out of 5

Posted by on 21 Oct 2023

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3 out of 5
Für 1 Nacht gerade gut genug. Aufs Morgenessen kann verzichtet werden.

Posted by on 24 Aug 2023

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3 out of 5
Les chambres sont vieilles, les douches voulent lentement, les appareils sont à moitié cassés, il n'y a pas d'entretien technique

Posted by on 25 Apr 2022

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3 out of 5
Zimmer war wünschenswert Hat nach Rauch gebrochen und vorhänge waren sehr dreckig generell schmudelig

Posted by on 19 Sep 2021

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4 out of 5
Für 2 Nächte vor der Kreuzfahrt ist es okay. Bushaltestelle zur Innenstadt nur 230m entfernt.

Posted by on 19 Dec 2019

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3 out of 5

Posted by on 30 Oct 2019

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3 out of 5
La salle de bain n'est pas bien nettoyée. Le WC, la baignoire sont sales. Les equipements sont vetustes. Des traces de saleté dans le WC. La moquette dans la chambre est sale.

Posted by on 27 Aug 2019

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Property Features

Novotel Genova City offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1776 square feet (165 square metres) and includes conference space. A terrace, vending machine, and multilingual staff are also featured at Novotel Genova City. Parking is available for a fee. A complete renovation of Novotel Genova City was completed in August 2021. Smoking is allowed in designated areas at this 4-star Genoa hotel.

  • 1 building
  • 210 guestrooms or units
  • 9 levels
  • Conference rooms
  • 1776 sq ft of conference space
  • 165 sq. m of conference space
  • Built in 1994
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - surcharge

Parking

Self parking (surcharge)

Transport

  • Train station: Genoa Via di Francia Station (1.5 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Genova City offers 210 accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include bidets, complimentary toiletries and hairdryers. This Genoa hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Cantore 8 Bar & Cucina – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Maximum 1 (weight limit: 18 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Covered self-parking fee: EUR 8 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Genova Novotel
  • Novotel City Genova
  • Novotel Genova
  • Novotel Genova City
  • Novotel Genova City Genoa
  • Novotel Genova City Hotel
  • Novotel Genova City Hotel Genoa
  • Genoa Novotel
  • Novotel Genoa
  • Novotel Genova Ovest Hotel Genoa
  • Novotel Hotel Genoa
  • Novotel Hotel Genova Ovest
  • Novotel Genova City Hotel
  • Novotel Genova City Genoa
  • Novotel Genova City Hotel Genoa

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 July and close on 31 August.
  • Pool access available from noon to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.