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Red Rock Hotel

3.0 star property

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Photo gallery for Red Rock Hotel

A hotel lobby with a checkered floor, a chandelier, and a reception desk.
Banquet hall
Lobby
A hotel room with a bed, a desk, a chair, a small kitchenette, a TV, and a mirror.
Outdoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
202A Jalan Macalister, Georgetown, George Town, Penang, 10400
  • Place, KOMTAR
    ‪9 min walk‬
  • Place, The Top at Komatar
    ‪12 min walk‬
  • Place, Gurney Drive
    ‪19 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Twin Room

A hotel room with two beds, a bedside table with a phone, and a wall-mounted light fixture.

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Minibar, desk, iron/ironing board (on request), rollaway beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk with a phone, and a door.

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

A modern hotel room with a large bed, a bedside table with a telephone, and a wall-mounted light fixture.

Standard Room

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a red accent wall, and a modern design.

Family Room

  • 32 sq m
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with a bed, two chairs, a small table, a nightstand, and a wall-mounted artwork.

Deluxe Double Room

  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two single beds, a bedside table with a phone and remote, and red wall-mounted lights.

Deluxe Twin Room

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two single beds, a bedside table with a phone, and a wall-mounted light fixture.

Standard Twin Room

  • City view
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Red Rock Hotel

An outdoor pool, a restaurant, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Red Rock Hotel offers 127 air-conditioned accommodations with minibars and complimentary newspapers. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Red Rock Hotel, you're just a quick walk from KOMTAR. You'll find features like free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 9 minutes by foot from KOMTAR and a 3-minute drive from Gurney Drive
  • Local-area shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. A business center and meeting rooms are available. An outdoor pool, tour/ticket assistance, and a garden are also featured at the business-friendly Red Rock Hotel. The hotel can provide concierge services and wedding services. Self parking and valet parking are free.

This 3-star George Town hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily.
Red Rock Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available for a fee: MYR 60 for adults and MYR 60 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 60.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 60 for adults and MYR 60 for children
  • Rollaway bed fee: MYR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Red Rock Hotel
Red Rock Hotel Penang
Red Rock Penang
Red Rock Hotel Penang/George Town
Red Rock Hotel George Town
Red Rock George Town
Red Rock Hotel Hotel
Red Rock Hotel George Town
Red Rock Hotel Hotel George Town

Red Rock Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 25 out of 220 reviews
Rating 8 - Good. 83 out of 220 reviews
Rating 6 - Okay. 77 out of 220 reviews
Rating 4 - Poor. 27 out of 220 reviews
Rating 2 - Terrible. 8 out of 220 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Soo

Liked: Cleanliness, staff & service
Excellent location with most eateries around the hotel within walking distance. Shops
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Tan Chong

Liked: Cleanliness, staff & service, amenities
Very good location in the heart of the town with plenty of dining options. The hotel is a little old though.
Stayed 3 nights in Jan 2023
Verified review

6/10 Okay

Joe

Liked: Cleanliness, staff & service
Staff was very good, room was ok, but not great for the price.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

SEE KWEE

Liked: Cleanliness, staff & service
Clean room but aged furnitures with hard mattress. Plug points faulty. Location great for foodies.
Stayed 3 nights in Jun 2023
Verified review

2/10 Terrible

Yulian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

Overpriced for poor service and quality. Hotel is dated, smelly, and dirty. The only positive are the location and cold AC.
Stayed 3 nights in Jul 2025
Verified review

4/10 Poor

Marcus

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pretty old and run down rooms
Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Tak Ming

Disliked: Property conditions & facilities
a bit old and need to be renovated
Stayed 4 nights in Nov 2024
Verified review

6/10 Okay

Siu Cheung

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bathroom is dirty. Everything is very old
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suasana lobby hotel & bilik telah di tambah baik banding dari 1 tahun yg lepas....lebih cantik & selesa
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A free & easy weekend getaway

Best thing about this hotel is its free & spacious on site parking for a hotel located right in the city centre The 2nd best thing is the choice of eateries located within walking distance from the hotel
Stayed 3 nights in May 2022
Verified review

8/10 Good

N PUSPHAVALLI

Liked: Cleanliness, room comfort

Plenty of eatery nearby

We stayed 3 nights and the room was comfortable. The aircon was not so cooling on the 1st day, after feedback, it was better. Complimentary breakfast has limited quantity and variety.
Stayed 3 nights in Feb 2020
Verified review

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Wifi is very poor. Room service can improve. Need to replace necessary items in the hotel such as iron board and iron (very bad condition). Location is good. counter staff is friendly. Breakfast is ok very limited items and staff is not approachable to ask for help.
Stayed 3 nights in Dec 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience staying in Red Rock hotel

The hotel is old and in terrible condition. Faulty power sockets, faulty water heater. Bed is very hard. Old thin blankets. Asked for extra pillow but was rejected. Wifi was unstable. Overall uncomfortable stay.
Stayed 3 nights in Dec 2019
Verified review

4/10 Poor

utsumi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

次はないかな

朝食時、混んでいた事もありますが、皿、スプーン、フォークといったものが無く、洗い終わったものを直接もらいました。部屋もちょっと汚く最近のバジェットホテルのが快適。このホテルに限らずですが、Webで決済しているにも関わらず、デポジットを取られるのは違和感あります。またね別途ツーリストタックス旅行者税12リンギット取られました。すべて込みとなっていましたが。。。
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Teoh

Liked: Cleanliness, staff & service
Very convenient location. Lots of food outlets too.
Stayed 2 nights in Sep 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t waste your money here

Reception didn’t have my booking. When they finally have it, they gave me the wrong room. The correct room was poorly maintained with ants crawling around. Bathtub was badly clogged by a huge chunk of hair which I guess has been left there for eons. Attitude of staff was rude as well. They were uninterested in our requests.
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Verified traveller

So so only.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Das Hotel ist zentral gelegen und alle Sehenswürdigkeiten in George Town schnell erreichbar. Das Personal war sehr freundlich und hilfsbereit. Die Zimmer sind sauber und nett eingerichtet. Flur und Lobby sind schon etwas in die Jahre gekommen aber insgesamt stimmt das Preis-Leistungsverhältnis.
Stayed 3 nights in Jul 2019
Verified review

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities

1st & Last

Overall biasa2 sangat dan terlampau biasa bagi sebuah Hotel yang berusia.Jauh dari tempat2 menarik di Georgetown dan perlu naik grab sebab nak elak bawak kereta sendiri akibat jem yg teruk.Hanya banyak tempat makanan Non Muslim di persekitaran hotel,hanya restoren Pelita yang ada itupun 4 blok dari Hotel...Pendek kata,memang takkan mengibap disini lagi dah..sekian
Stayed 1 night in Jul 2019
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bed is hard. I had problem sleeping or resting on bed as I spent about 40% of the time in the room. Hardly able to sleep more than 2 hours at a time. The hotel doesn't provide had towel. . In the middle of the night there's no hot water to take a showet if you needed one. Ammemities & room service is good.
Stayed 2 nights in Jul 2019
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad experience and condition room bad. My wife can’t sleep due to the bed keep on come out sound when she move her body.
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Petrus

Disliked: Amenities, property conditions & facilities
electricity breakdown in the room change of room with a connecting door where you could hear every word next door. swimming pool out of order. breakfast ok windows dirty
Stayed 6 nights in May 2019
Verified review

8/10 Good

Kim

Liked: Cleanliness, staff & service
The location is strategic... lots of eatery shops & shopping malls... staffs are friendly. The swimming pool needs to put more effort to maintain it or else it can transform to a garden or gym room or a park.
Stayed 3 nights in May 2019
Verified review

8/10 Good

IvyLee

Liked: Staff & service
near to a late night food court/hawker center. very convenience
Stayed 2 nights in Apr 2019
Verified review

4/10 Poor

jillybean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the heart of the hawker areas but recently other hotels have opened as an alternative. The clealiness of the room was a problem. We have stayed here before and it has been tired and dated but acceptable for the price. During our two week stay the toilet was not cleaned even though it was obvious we had been unwell. The glasses and mugs were not changed either. The level of dust aand grime throughout the whole room showed that it had not been properly cleaned long before our check in.
Stayed 14 nights in Mar 2019