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Aparthotel

Ruby Gold Coast by CLLIX

4.0 star property
VIP Access

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Photo gallery for Ruby Gold Coast by CLLIX

One Bedroom Apartment - Ocean View | Private kitchen
One Bedroom Apartment - Ocean View | Living area
Outdoor pool, pool umbrellas, pool loungers
Lobby
Three Bedroom Apartment Ocean View

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Gym
  • Pool
  • Dryer
  • Washer

Explore the area

Map
9 Norfolk Ave, Surfers Paradise, QLD, 4217
  • Surfers Paradise Beach
    ‪5 min walk‬
  • Cavill Avenue
    ‪10 min walk‬
  • Sea World
    ‪5 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area

One Bedroom Apartment

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

1 bedroom, premium bedding, in-room safe, laptop workspace

Two Bedroom Apartment

  • 89 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Three Bedrooms Apartment

Full-sized fridge, microwave, oven, stovetop

Three Bedrooms Apartment

  • 134 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Three Bedroom Apartment Ocean View

Three Bedroom Apartment Ocean View

Three Bedroom Apartment Ocean View

  • 134 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for One Bedroom Apartment - Ocean View

Beach/ocean view

One Bedroom Apartment - Ocean View

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Villa

1 bedroom, premium bedding, in-room safe, laptop workspace

Three Bedroom Villa

  • 236 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Two Bedroom Apartment - Ocean View

Beach/ocean view

Two Bedroom Apartment - Ocean View

  • 89 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

Ruby Gold Coast by CLLIX

Aparthotel with free parking, a quick walk to Surfers Paradise Beach
Along with an outdoor pool, this smoke-free aparthotel has a fitness center and a steam room. Free WiFi in public areas and free self parking are also provided. Additionally, a hot tub and barbecue grills are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Weekly housekeeping is available.
Ruby Gold Coast by CLLIX offers 101 accommodations with washers/dryers and safes. Rooms open to balconies. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.
Ruby Gold Coast by CLLIX's great location gets high marks from our customers. During your stay, you're just a quick walk from Surfers Paradise Beach. Features include free WiFi in public areas and free self parking, plus an outdoor pool. Built in 2018, this upscale aparthotel has 101 apartments on 30 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a balcony
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a car charging station and an elevator
  • Onsite recreation includes a gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Wax Museum and Surfers Paradise Beach
As a guest of Ruby Gold Coast by CLLIX, you'll find an outdoor pool, a hot tub, a steam room, and a fitness center. Public spaces have free WiFi. Ruby Gold Coast by CLLIX also features barbecue grills, pool umbrellas, and an elevator. Free self parking is available.

This 4-star Gold Coast aparthotel is smoke free.

Languages

Chinese (Mandarin), English

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool gate
  • Pool loungers
  • Pool umbrellas
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site

Family friendly

  • Pool gate

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Tea bags/instant coffee
  • Toaster

Dining

  • Dining table

Bedrooms

  • 2 bedrooms
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Outdoor furniture

Laundry

  • Laundromat nearby
  • Washer/dryer

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (137 centimetre wide door)
  • Stair-free path to entrance
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Safe

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near the airport

Things to do

  • Bicycle parking
  • Bicycle storage
  • Gym
  • Casino nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 101 units
  • 30 floors
  • Bicycle parking
  • Bicycle storage
  • Built in 2018
  • Double-glazed windows
  • Electric car charging station
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)
  • Traditional architecture
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 6:00 PM) and Friday - Saturday (8:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Sunday - Thursday: 8:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Collection Apartment Surfers Paradise
Ruby Collection Apartment
Ruby Collection Surfers Paradise
Ruby Collection

Ruby Gold Coast by CLLIX Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 456 out of 791 reviews
Rating 8 - Good. 223 out of 791 reviews
Rating 6 - Okay. 66 out of 791 reviews
Rating 4 - Poor. 26 out of 791 reviews
Rating 2 - Terrible. 20 out of 791 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kyoungsun

Liked: Cleanliness, property conditions & facilities
Location and clean
Stayed 2 nights in Feb 2025

6/10 Okay

YIANNI

Disliked: Cleanliness

Disappointed stay

We were there to celebrate our duo Birthdays and were given a room with a view of shipping containers ! On the 5th floor as opposed to previous stays there put on the 18th floor with a fantastic view Also went to take a shower and the drain was blocked in the shower so the water overflowed into the whole bathroom! I got a screwdriver and lifted the drain cover which was absolutely full of hair and shower tiles were dirty including mould Was not impressed Had gone down hill not . Told staff members at reception they recorded it but nothing done about it Not sure I would go back !
Stayed 2 nights in Mar 2025

8/10 Good

sharon, Adelaide

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There is no room service. There is no mini bar in the apartment. Serviced weekly. The cafe/bar is permanently closed. The is a coffee kiosk at reception. We loved the views from the 20th floor. Nice comfortable beds. Air-conditioning was effective. Spacious and modern. The pool is on the small side for a building with so many gusets.The tram stop is just around the corner. 15 minute walk to restaurants on Cavill Ave.
Stayed 4 nights in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness
The place was nice and the staff we’re lovely and very helpful
Stayed 7 nights in Jan 2025

2/10 Terrible

Arthur

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Don’t stay here
Stayed 5 nights in Jan 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our team enjoyed their stay across 5 different rooms. We'll be back!
Stayed 4 nights in Nov 2024

10/10 Excellent

Frankina

Travelled with family
Liked: Cleanliness, room comfort
We booked in this Appartement mid Jan. We arrived earlier and they allowed us to check in earlier than agreed time. Apartment was clean and presented well. Didnt have any issues, furniture and appliances were clean and functional. The view was spectacular, no high rise building around it to block the view. The only downside is it’s not right in centre, which I didn’t mind it. It is located in quieter areas of SP. Which is Lovely to have quiet time after big day in town. I highly recommend staying at this place and definitely will be booking it for future stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff, terrific location 👍, quiet & away from main thoroughfare.........a very pleasant stay !

10/10 Excellent

Yousif

Stayed 3 nights in Jan 2025

10/10 Excellent

Liam

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Shannon

Travelled with family
Restaurant closed Cleaning not to standard Small pool
Stayed 4 nights in Dec 2024

8/10 Good

Matthew

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The two bedroom apartment was really good, the space was great, beds were really comfy but it needs a good deep clean. Feet were filthy from the floor, kitchen cabinets needed wiping off which we did some, walls need wiping down, just generally needs a good scrub but shower and everything great.
Stayed 3 nights in Jan 2025

10/10 Excellent

Xiaodan

Liked: Cleanliness, property conditions & facilities
Friendly staff, clean facilities and convenient location
Stayed 4 nights in Dec 2024

10/10 Excellent

ken

Liked: Cleanliness, amenities, property conditions & facilities
Great location and easy checkin and checkout.
Stayed 4 nights in Dec 2024

8/10 Good

Yu-shin

Travelled with family
Liked: Cleanliness, room comfort

View is good

Stayed 4 nights in Dec 2024

10/10 Excellent

YIANNI

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to relax, bars/cafes/restaurants were easy accessible. The beach view was stunning and friendly and accomodating staff (Iryna)

10/10 Excellent

Monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Will definitely be staying here again on our next trip to the Gold Coast. Such a clean and spacious apartment and had everything we needed. The view was amazing also, the kids loved the pool and splash area.
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, room comfort

Excellent service from the Ruby Gold Coast

I hadn't realised that I had double booked the apartments and stood to lose over £1000 due to my error. The lady on reception (Ilyna?) resolved the issue and made sure i received a full refund, and was very nice about the whole issue. The apartment was clean and comfortable, with a glorious view
View from our 29th floor apartment
Stayed 4 nights in Dec 2024

8/10 Good

Owen

Disliked: Cleanliness
Stayed 7 nights in Dec 2024

10/10 Excellent

Lucian

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Above All Products

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024