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Aparthotel

Bay of Palms

3.5 star property

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Photo gallery for Bay of Palms

Outdoor spa tub
Deluxe Lakefront 1 bedroom | Private kitchen
Signature Suite | Terrace/patio
Kayaking
Blackout curtains, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
12 Coolgardie Street, Elanora, QLD, 4221
  • Place, The Pines Elanora
    ‪1 min walk‬
  • Place, Currumbin Beach
    ‪4 min drive‬
  • Place, Currumbin Wildlife Sanctuary
    ‪4 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪9 min drive‬

Room options

View all photos for Standard Studio

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Studio

  • Resort view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Studio

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Studio

  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Lakefront Studio

Standard Lakefront Studio

Standard Lakefront Studio

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Lakefront Studio

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Lakefront Studio

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 1 bedroom

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard 1 bedroom

  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe 1 bedroom

Deluxe 1 bedroom

Deluxe 1 bedroom

  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Lakefront 1 bedroom

Shower, towels

Standard Lakefront 1 bedroom

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Lakefront 1 bedroom

Deluxe Lakefront 1 bedroom | Private kitchen

Deluxe Lakefront 1 bedroom

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Bedrooms

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Bedrooms

  • Resort view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Bedrooms

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Bedrooms

  • Resort view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Lakefront 2 bedroom

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Lakefront 2 bedroom

  • Lake view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Studio

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Basic Studio

  • Garden view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Suite

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Signature Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Bay of Palms

Along with an outdoor pool, this smoke-free aparthotel has a bar/lounge and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a computer station, and an arcade/game room are onsite. Each apartment features free WiFi, a flat-screen TV, and a kitchenette with a refrigerator. Room service, a coffee/tea maker, and a ceiling fan are among the other amenities available to guests. Weekly housekeeping is available.
Bay of Palms offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators and cookware/dishes/utensils. Bathrooms include showers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Bay of Palms. During your stay, you're just a quick walk from The Pines Elanora. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool. This comfortable aparthotel has 44 apartments on 2 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a flat-screen TV, and a refrigerator
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a computer, laundry facilities, and a vending machine
  • Onsite recreation includes kayaking and rowing/canoeing
  • Steps from The Pines Elanora and a 3-minute drive from Currumbin Wildlife Sanctuary
As a guest of Bay of Palms, you'll find an outdoor pool, barbecue grills, and a vending machine. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An arcade/game room, tour/ticket assistance, and a garden are also featured at Bay of Palms. Self parking is free.

This 3.5-star Gold Coast aparthotel is smoke free.

Room service is available.

Property amenities

Pool/Spa

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Pool gate

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator

Dining

  • A bar/lounge
  • Room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per day

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Computer station

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In the suburbs
  • Near the airport
  • Near the boardwalk/promenade
  • On a lake
  • On the waterfront

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fishing
  • Kayaking
  • Rowing/canoeing
  • Bicycle rentals nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 2 floors
  • 44 units
  • Access via exterior corridors
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50.00 (subject to availability)
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 8:30 AM - 5 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bay Palms Apartment Elanora
Bay Palms Elanora
Bay Of Palms Resort Gold Coast/Elanora
Bay Of Palms Hotel
Bay of Palms Elanora
Bay of Palms Aparthotel
Bay of Palms Aparthotel Elanora

Bay of Palms Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 271 out of 723 reviews
Rating 8 - Good. 293 out of 723 reviews
Rating 6 - Okay. 99 out of 723 reviews
Rating 4 - Poor. 36 out of 723 reviews
Rating 2 - Terrible. 24 out of 723 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Joshua

Stayed 1 night in Dec 2025

10/10 Excellent

Gail

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean. The staff very helpful & friendly, & the setting & location fantastic. Very quiet, lovely canal more the size of a lake, with many black swans, ducks etc, lovely gardens & swimming pool. Supermarket just around the corner. A ledge for soap & shampoo in the shower was the only thing we would add.
Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bloke at reception was very helpful and accommodating. Let us in a bit early as we had to get ready and go to a wedding. Found the pillow I left behind when I made him aware. Good service.
Stayed 1 night in Dec 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room. Quiet resort with friendly staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room
Stayed 1 night in Nov 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good Air conditioning Could use some comfortable chairs of small couch
Stayed 2 nights in Nov 2025

8/10 Good

john

Stayed 2 nights in Nov 2025

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Awesome location, really friendly staff highly recommended
Stayed 3 nights in Nov 2025

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
New manager great!!
Stayed 4 nights in Nov 2025

6/10 Okay

Joanne

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
When we arrived to check in, someone was parked in the spot allocated to us. When we questioned this, we were told just to park next to them, which was a residents only park. The TV had no signal so we couldn’t watch anything. We tried to hook up the wifi a number of times to watch Netflix and the wifi information wouldn’t work. They left the tiniest tube of shower gel and shampoo for two people for two nights. I used it up in my first shower. They also supplied 1 tiny cake of soap. Went to go and see reception to ask about wifi and for some more shower gel but it was closed. On a positive, it is close to the local shopping centre which is just a small walk across the road. The pool looked very inviting as well.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicola

Liked: Cleanliness, amenities
Clean & fresh
Stayed 1 night in Nov 2025

8/10 Good

David

Stayed 2 nights in Nov 2025

2/10 Terrible

Robyn

Stayed 3 nights in Nov 2025

10/10 Excellent

Cousins

Liked: Cleanliness, property conditions & facilities
Reception staff very friendly and full of good information on things to see and places to go all over the Gold Coast. The premises were clean, tidy, and quieter than expected. We will certainly stay here again!
Stayed 16 nights in Oct 2025

6/10 Okay

Bianca

Liked: Cleanliness, property conditions & facilities
We could hear everything from the room next door so loud and clear : (
Stayed 1 night in Oct 2025

10/10 Excellent

Jacquelyn

Travelled with family
Liked: Cleanliness, room comfort
Close to airport, easy walk to beach and handy shops next door!
Stayed 2 nights in Sep 2025

10/10 Excellent

Lyn

Liked: Cleanliness
Loved our lake view but the grounds are in need of some care. I’m sure the lovely new managers will look after this but they have a big job on their hands. Would definitely stay there again
Stayed 5 nights in Sep 2025

8/10 Good

Marlene

Travelled with partner
Liked: Cleanliness, amenities
Conveniently close to shopping and dining, our unit was quiet though unfortunately upstairs which was not so good for us as an older couple. In fairness i had not asked for ground floor when booking. The kitchen area was well equipped though stove quite old and frig freezer full of ice. The bed was very comfortable
Stayed 4 nights in Aug 2025

8/10 Good

ANGELA

Liked: Cleanliness, amenities, property conditions & facilities
Nice property close to shops and transport
Stayed 2 nights in Jul 2025

6/10 Okay

Corrina

Liked: Cleanliness
Disliked: Property conditions & facilities
Many permanent residents, to which the complex seemed tired. Average room, okay emiuncomfortable bed
Stayed 3 nights in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
This property has owners of individual units. Furnishings depends on the owner. This unit did not have black out shades and the drapes were holey. This place needs an upgrade.
Stayed 2 nights in Jul 2025

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, amenities
Great location near waterway canals. TV in room needs updating to smart tv. TV was quite small. We stayed in upstairs unit but for those finding steps difficult should ask for ground floor. The bed was comfortable. Only a small bar fridge in our room. The freezer section was completely full of ice and fridge badly needed defrosting. Overall our 2 night stay was good. Nice swimming pool at location for those that stay in warmer months.
Stayed 2 nights in Jul 2025

10/10 Excellent

HENRY

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and well presented , it was ideal for my needs and thought the plug in hot plate was grate .
Stayed 2 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Martin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay
Stayed 10 nights in Jun 2025