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Mercure Gold Coast Resort

4.0 star property

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Photo gallery for Mercure Gold Coast Resort

Exterior
Daily buffet breakfast (AUD 35 per person)
Terrace/patio
Indoor wedding
Golf view

Popular amenities

  • 24/7 front desk
  • Bar
  • Hot tub

Explore the area

Map
64 Palm Meadows Drive, Carrara, QLD, 4211
  • Royal Pines Resort Golf Course
    ‪6 min drive‬
  • The Star Gold Coast
    ‪7 min drive‬
  • Surfers Paradise Beach
    ‪10 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Golf View (Resort)

1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed, Golf View (Resort)

9.6 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Resort)

1 bedroom, in-room safe, desk, soundproofing

Twin Room (Resort)

7.8 out of 10
Good
(37 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room (Resort and Spa)

1 bedroom, in-room safe, desk, soundproofing

Twin Room (Resort and Spa)

8.6 out of 10
Excellent
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room, Pool View (Resort)

1 bedroom, in-room safe, desk, soundproofing

Twin Room, Pool View (Resort)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View (Resort)

1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed, Pool View (Resort)

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort)

1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed (Resort)

8.2 out of 10
Very good
(31 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort - Spa)

1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed (Resort - Spa)

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Golf View (Resort)

1 bedroom, in-room safe, desk, soundproofing

Twin Room, Golf View (Resort)

9.0 out of 10
Wonderful
(8 reviews)
  • 36 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from room

Novotel Surfers Paradise

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (1226)
The price is €111
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Novotel Surfers Paradise

About this property

Mercure Gold Coast Resort

Suburban hotel with 2 outdoor pools and a full-service spa
Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Mercure Gold Coast Resort offers 292 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. 50-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Future Therapy has 3 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Mercure Gold Coast Resort. During your stay, you're just a quick walk from Palm Meadows Golf Course. You'll find features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy pool views while dining at The Green Dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to facials, manicures and pedicures, or aromatherapy at Future Therapy
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a sauna
  • Steps from Palm Meadows Golf Course and 13 minutes by car from Surfers Paradise Beach
Mercure Gold Coast Resort offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 10097 square feet (938 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the business-friendly Mercure Gold Coast Resort. Self parking is free.

Smoking is allowed in designated areas at this 4-star Gold Coast hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
The Green Dining - Overlooking the golf course and pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
The Green Bar - Overlooking the golf course, this bar serves brunch, lunch, and light fare. Open daily.
The Cart - Onsite coffee shop. Open daily.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 35 for adults and AUD 17.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Cart
  • The Green Bar
  • The Green Dining

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Tennis lessons
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (10,097 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 3 floors
  • 8 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 17.50 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gold Coast Mercure
Gold Coast Mercure Resort
Mercure Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort
Mercure Gold Coast Resort Carrara
Mercure Resort Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort Hotel
Mercure Gold Coast Resort Carrara
Mercure Gold Coast Resort Hotel Carrara

Mercure Gold Coast Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1003 reviews
Rating 8 - Good. 320 out of 1003 reviews
Rating 6 - Okay. 112 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

JANE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice pool

Nice place to stay, but the bed was too soft, and I had a really sore back after the first night of stay.
Stayed 1 night in Apr 2025

8/10 Good

Jay

Stayed 1 night in Apr 2025

10/10 Excellent

Tiana

Stayed 1 night in Apr 2025

10/10 Excellent

Kirrily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Anup

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in May 2025

8/10 Good

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Apr 2025

8/10 Good

Darryllyn

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room which was allocated smelled very strongly of mould it was overpowering on entry The bathroom was very damp
Stayed 2 nights in Apr 2025

8/10 Good

Ivy Dian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a good experience. We love the spa pool and the gym. The resort has a good underground parking space too! However, the sauna was unfortunately out of service when we stayed here :(
Stayed 1 night in Apr 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and clean. Great staff.. Comfy bed! I just think it’s a bit over priced, as for the amount there wasn’t a microwave or basic kitchenette facilities. I would definitely stay again though.
Stayed 1 night in Apr 2025

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sharyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay..with a golf course view.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Apr 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for an overnight stay. I wasn’t a fan of having to climb stairs to get to my room on level 3. Other than that it was all good.
Stayed 1 night in Mar 2025

6/10 Okay

Jesse

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mercure GC resort is usually our first option for accommodation whenever we visit QLD. The breakfast is great, the pools are lovely. However this time, it was not a great stay. It rained while we were there and right outside our room was a broken pipe drain so it sounded
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet with good food!
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Business workshop

Room was musty smelling, no bathmat, no hand towels. Bar closes at 9.30pm and no other place close by to eat or drink, you need a car or uber to go to Broadbeach. Telephone reception nearly non-existent and hotspottting on your phone for internet also poor
Stayed 3 nights in Mar 2025

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did like how everything was set out. My friend very happy with the gym. We enjoyed the breakfast very much and the bar meal the first night.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I throughly enjoyed my stay. Housekeeping was fantastic at keeping my room neat and tidy. Breakfast was fantastic with excellent and new choices everyday. The grounds were kept clean and were beautiful. Will stay here again.
Stayed 5 nights in Feb 2025

2/10 Terrible

Allison

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is rated as a 4star resort but it is really more of a 1-2 star property that is very old, tired and understaffed. There were no amenities in the room, the shower didn’t work and neither did the fridge. The staff would not bring any soaps or amenities to the room even through they were missing and I had to get them myself from reception. At the restaurant we needed to clear our own table from the previous customers dirty dishes so we could sit down. The staff clearly didn’t care and made no effort to provide support or service. I would stay anywhere but this property in the future
Stayed 1 night in Mar 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good the buffet breakfast was wonderful the rooms a little dated
Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

David

Stayed 2 nights in Feb 2025

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 4 nights in Jan 2025

10/10 Excellent

Bo Hyun

Liked: Cleanliness
Stayed 1 night in Feb 2025