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Sofitel Gold Coast Broadbeach

5.0 star property

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Opera Suite, 1 King Bed, Ocean View, Spa
Premium bedding, minibar, in-room safe, desk
2 outdoor pools, open 6:00 AM to 6:00 PM, free pool cabanas
Lobby
Luxury Room, 1 Queen Bed, Ocean View

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
81 Surf Parade, Broadbeach, QLD, 4218
  • Place, The Oasis
    ‪1 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, The Star Gold Coast
    ‪9 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds, City View

Classic Room, 2 Double Beds, City View

Classic Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(38 reviews)
  • River view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (Hinterland View)

A hotel room with two beds, a flat-screen TV, a desk with a chair, and a view of a cityscape.

Superior Room, 2 Double Beds (Hinterland View)

9.6 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed, Ocean View, Spa

Premium bedding, minibar, in-room safe, desk

Signature Room, 1 King Bed, Ocean View, Spa

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Hinterland View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Hinterland View)

8.6 out of 10
Excellent
(27 reviews)
  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, City View

8.8 out of 10
Excellent
(35 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Prestige Suite, 1 King Bed, Ocean View, Spa

Prestige Suite, 1 King Bed, Ocean View, Spa

Prestige Suite, 1 King Bed, Ocean View, Spa

  • Ocean view
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds, Ocean View

Luxury Room, 2 Double Beds, Ocean View

Luxury Room, 2 Double Beds, Ocean View

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Opera Suite, 1 King Bed, Ocean View, Spa

Opera Suite, 1 King Bed, Ocean View, Spa

Opera Suite, 1 King Bed, Ocean View, Spa

  • Ocean view
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Ocean View

Luxury Room, 1 King Bed, Ocean View

Luxury Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed, Ocean View

Luxury Room, 1 Queen Bed, Ocean View

Luxury Room, 1 Queen Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room, 1 King Bed, Garden View

Premium bedding, minibar, in-room safe, desk

Signature Room, 1 King Bed, Garden View

  • Sleeps 3
  • 1 King Bed

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About this property

Sofitel Gold Coast Broadbeach

This hotel features 2 restaurants, 2 outdoor pools, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite. Housekeeping is available on request.
Sofitel Gold Coast Broadbeach offers 296 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and hair dryers. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sofitel Gold Coast Broadbeach. During your stay, you'll be connected to a shopping center, and just a quick walk from The Star Gold Coast. You'll find features like free WiFi in public areas, plus 2 outdoor pools and 2 restaurants.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet
  • For dining with pool views, stop by Bistro On3 Restaurant, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a gym, and bike rentals
  • Steps from The Oasis and 4 minutes by foot from Gold Coast Convention and Exhibition Centre
Sofitel Gold Coast Broadbeach offers its guests 2 outdoor swimming pools, an outdoor tennis court, a hot tub, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center, 10 meeting rooms, and limo/town car service are available. A library, a terrace, and multilingual staff are also featured at the luxury Sofitel Gold Coast Broadbeach. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Gold Coast hotel.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Bistro On3 Restaurant - Overlooking the pool, this bistro serves breakfast, lunch, and dinner.
Room81 Restaurant - This fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 55 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: AUD 49 for adults and AUD 24.50 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Bistro On3 Restaurant
  • Room81 Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Gym
  • Hot tub
  • Library
  • Outdoor tennis court
  • Shopping centre

Family friendly

  • 2 outdoor pools
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 49 for adults and AUD 24.5 for children
  • Covered valet parking fee: AUD 55.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Sofitel Gold
Sofitel Gold Coast Broadbeach
Sofitel Gold Hotel
Sofitel Gold Hotel Broadbeach Coast
Accor Gold Coast Broadbeach
Broadbeach Sofitel
Sofitel Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach

Sofitel Gold Coast Broadbeach Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 503 out of 1000 reviews
Rating 8 - Good. 297 out of 1000 reviews
Rating 6 - Okay. 104 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

donna

Liked: Cleanliness, staff & service, amenities
Restaurant and bar were overpriced
Stayed 4 nights in Jan 2026

4/10 Poor

Hong

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The bathroom was not clean at all.
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth De

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and clean. All staff went out of their way to make our stay nice. Nice scent/aroma as you walk through the lobby and out of your room to the lifts. Would recommend and come back again.
Stayed 5 nights in Jan 2026

10/10 Excellent

Greg

Stayed 1 night in Jan 2026

4/10 Poor

Noelle

Travelled with family, Travelled with group
I found the staff unhelpful and not very obliging at all
Stayed 7 nights in Jan 2026

8/10 Good

Amal El

Stayed 3 nights in Jan 2026

10/10 Excellent

James Drew

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean showing its age abit but nothing to complain about But the staff more than compensated for it
Stayed 4 nights in Jan 2026

10/10 Excellent

Amal

Stayed 6 nights in Jan 2026

10/10 Excellent

Joy Ondiek and Aleksander

Stayed 3 nights in Dec 2025

8/10 Good

Peter

Business traveller
Liked: Amenities
Clean room
Stayed 2 nights in Jan 2026

6/10 Okay

Prof Peter

Stayed 2 nights in Jan 2026

10/10 Excellent

Neil, Sandringham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Thanks heaps for going the extra mile to help make our stay special.
Stayed 3 nights in Jan 2026

10/10 Excellent

Maya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff. Very clean and comfortable rooms. Convenient tram stop. Would highly recommend this place.
Stayed 3 nights in Jan 2026

10/10 Excellent

Marisa

Stayed 1 night in Jan 2026

8/10 Good

Leona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful, knowledgeable and were able to upgrade the room as I preferred a higher floor, quiet location. I was able to have a later checkout (for a fee) but this allowed us more time at the beach. Location is excellent, close to beach and amenities. However, the property is date. The guest room decor, especially washrooms, carpets are old and the room had a musty odour, likely due to proximity to ocean- I recommend a scented diffused for the room, I recommend new carpeting or better a hard flooring and update to washroom. Otherwise, great. Pool area also crowded and some people leave things around pool, on chairs for hours but are not even there, therefore hard to get a seat at the pool- there should be rules about reserving seats and if not there 1 hour, seat should be vacated for someone else to use.
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay. Cannot fault the hotel or facilities.
Stayed 5 nights in Dec 2025

10/10 Excellent

Sunil

Stayed 3 nights in Jan 2026

2/10 Terrible

Amanda

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
We arrived to check in at 3pm. At 3.30pm we were advised by the manager on duty our room would be another 40 minutes. We were offered a different room and when our room was available we could move again. We took the other room so we didn’t waste more time moving. We were offered free breakfast to compensate the price difference. When we went to get breakfast the next morning, the lady said that’s $98 you don’t have breakfast included. The whole experience was embarrassing
Stayed 1 night in Jan 2026

10/10 Excellent

Sabina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and very accommodating staff. Enjoyed our stay.
Stayed 4 nights in Jan 2026

10/10 Excellent

Regan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, highly recommended
Stayed 5 nights in Dec 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities
Room a little dated but clean. Able to see fireworks from room and all staff on both room service and house were fabulous.
Stayed 2 nights in Dec 2025

6/10 Okay

min

Good location,bit old
Stayed 2 nights in Dec 2025

10/10 Excellent

Scott Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Dec 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Reception and all staff were very attentive
Stayed 2 nights in Dec 2025

10/10 Excellent

RONALD

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room and free upgrade
Stayed 11 nights in Dec 2025