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Tropicana Motel

3.5 star property

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Photo gallery for Tropicana Motel

Overlooking the wide beach, this property offers stunning views of the city skyline.
Enjoy a comfortable stay in this stylish room featuring a large bed, flat-screen TV, and kitchenette.
Experience the vibrant urban atmosphere at The Oasis, where a modern hotel meets a lively restaurant scene.
Relax by the pool surrounded by a white fence, with a floating ring and bench for comfort.
Relax in our outdoor seating area, featuring wicker chairs and a glass table, adjacent to a stone wall with lush tropical plants.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

Map
2595 Gold Coast Highway, Mermaid Beach, QLD, 4218
  • Pacific Fair Shopping Centre
    ‪3 min walk‬
  • The Star Gold Coast
    ‪12 min walk‬
  • Gold Coast Convention and Exhibition Centre
    ‪14 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪20 min drive‬

Room options

View all photos for Queen Motel Suite

Relax in this cozy space with a comfortable bed, desk, and kitchenette, perfect for a home away from home.

Queen Motel Suite

7.4 out of 10
Good
(29 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for House

Relax in this inviting living space with a comfortable sofa, dining area, and well-equipped kitchen.

House

  • 160 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Room, 1 Bedroom

Enjoy a comfortable stay with a large bed, flat-screen TV, and self-service kitchenette.

Room, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

View all photos for Triple Room

Enjoy a comfortable stay in this stylish room featuring a large bed, flat-screen TV, and kitchenette.

Triple Room

7.4 out of 10
Good
(9 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Loft

Stylish living area with a staircase, sofa, and TV, offering a comfortable seating space.

Loft

10.0 out of 10
Exceptional
(1 review)
  • 140 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Double

Cozy retreat with a neatly made bed, a table, and a chair, plus a bathroom with a toilet and sink.

Family Double

8.0 out of 10
Very good
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Queen Beds and 1 Twin Bed

View all photos for Superior Room, 2 Queen Beds

Relax in a cozy space with a comfortable bed, desk, and wardrobe.

Superior Room, 2 Queen Beds

7.6 out of 10
Good
(13 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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4.0 out of 5, Very good, (315)
The price is €30
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includes taxes & fees
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About this property

Tropicana Motel

Motel with an outdoor pool, a short walk to Pacific Fair Shopping Centre
An outdoor pool, a snack bar/deli, and express check-out are available at this motel. WiFi in public areas is free. Housekeeping is available once per stay.
Tropicana Motel offers 17 air-conditioned accommodations with hair dryers and irons/ironing boards. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Gold Coast motel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 40-inch LED televisions come with digital channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the motel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Tropicana Motel. During your stay, you're just a quick walk from Pacific Fair Shopping Centre. Features include free WiFi in public areas, plus an outdoor pool and a snack bar/deli.
  • Free WiFi (speed: 25+ Mbps)
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Just a 4-minute walk from Pacific Fair Shopping Centre and 10 minutes by foot from The Star Gold Coast
There's a snack bar/deli on site. WiFi is free in public spaces. Tropicana Motel also features an outdoor pool and express check-out.

Smoking is allowed in designated areas at this 3.5-star Gold Coast motel.

Languages

Chinese (Cantonese), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Outdoors

  • Outdoor furniture

Accessibility

  • No lift
  • Tile flooring in room

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 7:00 PM to 7:00 AM
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

This property's breakage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 7:00 PM and 7:00 AM.
Property Registration Number 98 612 823 515
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 5:00 PM.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at Tropicana Motel.

Property is also known as

Tropicana Motel Mermaid Beach
Tropicana Mermaid Beach
Tropicana Motel Motel
Tropicana Motel Mermaid Beach
Tropicana Motel Motel Mermaid Beach

Tropicana Motel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 316 out of 732 reviews
Rating 8 - Good. 265 out of 732 reviews
Rating 6 - Okay. 83 out of 732 reviews
Rating 4 - Poor. 27 out of 732 reviews
Rating 2 - Terrible. 41 out of 732 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Jesse jack

Stayed 5 nights in Apr 2025

10/10 Excellent

Ace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The loft room had some oldschool charm, guys running the desk were helpful and nice.
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Convenient, cleran, & safe
Stayed 1 night in Apr 2025

2/10 Terrible

Sophie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Would have been nice to know there was night works happening all night so you won’t actually get any sleep. There was rubbish in the bathroom from the previous guest too, and no hot water to shower with
Stayed 1 night in May 2025

8/10 Good

Ole

Stayed 1 night in Apr 2025

4/10 Poor

Adam

Travelled with group
Disliked: Amenities, property conditions & facilities
Great location however no hot water, sticky tape holding the shower together and broken shower basin. Bed was fine
Stayed 1 night in May 2025

8/10 Good

Yaron

Liked: Cleanliness, property conditions & facilities
Good location in Mermaid beach. Not a few minutes walk from the beach which is a minus. Pretty good accomodation and clean. Stuff in the reception were nice but didn't speak good English and couldn't help us a lot , but overall experience was good, good location, convenient parking and clean room with all the needs.
Stayed 2 nights in Apr 2025

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was ok but the outside was very tired and road works didn’t help finding the place. The property was expensive for what we got.
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap stay great service

Awesome little motel very happy with yhe room and helpful staff
Stayed 1 night in Mar 2025

2/10 Terrible

Gai

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Photos on website were photoshopped didn’t look anything like what we saw
Stayed 5 nights in Mar 2025

8/10 Good

Paul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Parking was an issue. On one night we had to park on their neighbouring property. Park lines were faded and difficult to reverse into. Otherwise the facilities in the room were very good and staff were helpful. It's an old property that probably needs a facelift but we have stayed there on various occasions over many years.
Stayed 5 nights in Mar 2025

6/10 Okay

Rod

Disliked: Staff & service, property conditions & facilities
A basic motel that has some maintenance requirements. The cleanly off the room and the property generally needed improvements. There was a domestic in the room next door at 5am and nothing was done to deal with this incident by any staff nor did QPS attend.
Stayed 3 nights in Mar 2025

4/10 Poor

Hannah

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff member I saw was lovely, friendly, and polite. But the room looked nothing like the photos on the website, and I'm not sure if all the glowing reviews were in a different much better room, but the one I had was smelly, and dirty, the door rattled wildly, the bathroom window had a screen area that was broken, there were spider webs, and a grubby mark on the wall where the pillows touched it, inside the cupboards smelt, the fridge smelt, the carpet was stained. It's a place to sleep if that's all you need, but it is not a good place to book for a holiday.
Stayed 3 nights in Mar 2025

8/10 Good

Karena

Liked: Cleanliness, staff & service, amenities
It was quite hard to get into due to roadworks. It was quite noisy, car park space are very small
Stayed 1 night in Mar 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Was all good, would definitely stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Desli

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Jacob

Travelled with partner
After a three night stay , The mattress in room 10 on the first night , I could feel the springs and there was no internet or cable tv plus the room smelled strange on arrival ,I thought there was a turd left in the toilet. room 3 & room 4 were better , better bed better smell too . Over all it wasn’t an unpleasant stay it was pleasant apart from room 10.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Comfortable, Great location

Our room was clean and had good amenities for a stay (fridge, microwave, kettle, toaster, plates, cutlery). The pool was very clean. The service at check-in and checkout and during the stay was great. Located in a nice area with lovely beach, lots of dining options, 2 shopping centres nearby and the tram stop.
Stayed 4 nights in Feb 2025

10/10 Excellent

Priscilla

Stayed 2 nights in Feb 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed inside the unit bed was very comfortable
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Spot

Great little spot a couple of streets from beach, across the road from casino and pacific fair. Fairly quiet. However some construction on the street, I was pleased to see they offered ear plugs. Stayed for business aircon was great and staff were absolutely lovely thanks Naomi.
Stayed 3 nights in Jan 2025

6/10 Okay

Chloe

Travelled with family
Cost friendly compare to other accommodations, but only 12 parking spots for entire motel. Also need to improve on pest control, found so many cockroaches in the room, but have to say for the price it’s acceptable.
Stayed 1 night in Jan 2025

10/10 Excellent

Shay

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice quiet area not far from the beach
Stayed 2 nights in Jan 2025

6/10 Okay

Tony

Travelled with partner
Liked: Cleanliness, staff & service
Was a bit old, and large construction site next door. But very clean and great location
Stayed 1 night in Jan 2025

2/10 Terrible

Stu

Disliked: Cleanliness, staff & service, property conditions & facilities
Location was the only Thing going for it bar Price per Night.Having to Paying A $100 Bond,I would Rather use that to get a Nice Place.It Smelt Funny and Was a Terrible place to stay.Save your Time and Get something Nicer.
Stayed 1 night in Jan 2025