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 Gothenburg •1 Room
 Gothenburg • 1 Room
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Sure Hotel by Best Western Allen

3-star property
Parkgatan 10, Gothenburg, (01) 562 1066
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3.5 out of 5
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Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Economy Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Sure Hotel by Best Western Allen, you're just a quick walk from The Avenue. Enjoy features like free breakfast and free WiFi in public areas, plus dry cleaning service.

  • Free buffet breakfast offered
  • Free WiFi and wired Internet in some public areas
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of The Avenue and Nordstan Shopping Center
  • Dogs welcome for a fee (restrictions apply)

Sure Hotel by Best Western Allen ratings based on 6 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Sure Hotel by Best Western Allen

Everyone (6)
4 out of 5

Posted by on 9 Dec 2019

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Comment from Hotel Management

18 Dec 2019 by Josefin

Tack för din återkoppling! Varmt välkomna åter!

3 out of 5

Posted by on 25 Sep 2023

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3 out of 5
Relativ zentral in der Innenstadt gelegen und einfach zu erreichen. Frühstück ist angemessen für diese Hotelkategorie. Allerdings: Die Einzelzimmer sind wirklich sehr klein,ebenfalls würde eine Renovation der Zimmer nicht schaden... besonders das Bad hat seine besten Zeiten hinter sich. Für eine Übernachtung sicherlich ok, aber von Best Western bin ich mir in Mitteleuropa andere Qualität gewohnt. Insgesamt nicht schlecht, aber für den Preis eher unterdurchschnittlich.

Posted by on 6 May 2019

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Comment from Hotel Management

7 May 2019 by Josefin

Thank you so much for your response and your feedback! We will use it for improvements within the hotel. Please ask for the possibility to be upgraded next time you stay with us. Warm welcome back!

3 out of 5
Das Bett war ein Alptraum. Wir konnten nicht schlafen. Das Zimmer war so klein, dass man sich darin nicht lange aufhalten wollte. Die Badeinrichtung war nur alt und kaputt.

Posted by on 7 Aug 2018

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5 out of 5
aamiainen ok, itse sai paistaa vohveleita illalla, sijainti hyvä kahvia, teetä, pulla,keksejä tarjolla 24 h

Posted by , from Helsinki on 6 Aug 2018

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3 out of 5

Ausstattung nicht wie auf Fotos.

Pros: Das Personal ist äusserst freundlich und hilfsbereit. Die Zimmer sind sauber und gepflegt.
Cons: Die Ausstattung entspricht nicht den Fotos. Das Zimmer erscheint sehr leer, es ist nur das Nötigste vorhanden, trotzdem war das Zimmer sauber.

Posted by on 15 Nov 2016

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About the Sure Hotel by Best Western Allen

Location Parkgatan 10, Gothenburg, 411 38

Property Features

Free breakfast is available. WiFi and wired Internet are free in public spaces. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the eco-certified Sure Hotel by Best Western Allen. For a fee, parking is available. This 3-star Gothenburg hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 3 levels
  • Built in 1965
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Gothenburg Central Station (1 km / 0.6 mi)
  • Metro station: Valand Tram Stop (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sure Hotel by Best Western Allen offers 50 accommodations with a hairdryer and blackout curtains. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Bathrooms include a shower. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: SEK 250 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 66 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, Eurocard and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Minimum guest age is 0
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: SEK 200 per night
  • Pet fee: SEK 250 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Allén Gothenburg
  • Allen Hotel Gothenburg
  • Hotel Allén Gothenburg
  • Allén
  • Sure Hotel Best Western Allen Gothenburg
  • Sure Hotel Best Western Allen
  • Sure Best Western Allen Gothenburg
  • Sure Best Western Allen
  • Sure Best en Gothenburg
  • Sure By Best Allen Gothenburg
  • Sure Hotel by Best Western Allen Hotel
  • Sure Hotel by Best Western Allen Gothenburg
  • Sure Hotel by Best Western Allen Hotel Gothenburg

You should know

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.