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4.1 out of 5

"i liked everything about the place, the breakfast was amazing, staff were so friendly at all times especially when trying to book a taxi or when looki ... " More

By a verified traveller on Mon 29 Apr 2019

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Superior Double Room, Terrace

Bed Count 3 Twin Beds Maximum Occupancy 2 Max

Double Room, Teide View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Double Room, Terrace (2 adults + 1 child)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Double Room Terrace, 3 adults

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Double Room, Terrace (2 adults + 2 children)

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Double Room, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Atlantic El Tope, you're just a quick walk from Martianez Shopping Centre. Enjoy features like free WiFi in public areas, plus 2 bars and an outdoor pool.

  • Free WiFi
  • Enjoy international cuisine while dining at Restaurant Buffet
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 15-minute walk of Lago Martianez Swimming Pools and Plaza del Charco

Atlantic El Tope ratings based on 21 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Atlantic El Tope

Everyone (16) Couples (4) Family (1)
5 out of 5
i liked everything about the place, the breakfast was amazing, staff were so friendly at all times especially when trying to book a taxi or when looking for directions. also the pool area was fab, very peaceful, also the room was really enjoyable to stay in.

Posted by on 29 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by Hotel El Tope

Tahnk you very much for taking the time to share your experience with other travelers. We are delighted that you hada apleasant stay and enjoyed our instalations and the service provided by our staff. We would be happy to welcome you again. Best wishes, El Tope Team.

4 out of 5
Good value and the room was lovely furnished and modern bathroom. All the staff were great.Downside is the steep walk back from town and the food was average also the pool was freezing. Lovely very vows from pool area and quiet clientele which we liked as we are older

Posted by on 21 Jan 2019

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Comment from Hotel Management

22 Jan 2019 by Hotel El Tope

Dear Customer, Thank you very much for your comment about your stay at our hotel. We take note of your suggestions on the temperature of the pool, as these help us to improve every day. We are glad to know that you have enjoyed your quiet rest in our facilities. We share your compliments with our staff. We would love to welcome you again, until then, we wish you the best! Best regards.

5 out of 5
great views, good location, excellent service & breakfast

Posted by on 2 Dec 2018

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Comment from Hotel Management

4 Dec 2018 by Hotel El Tope

Thank you very much for your review and for sharing your experience with others travelers. We are delighted that you had a pleasant stay and enjoyed our instalations and sevices. We would be happy to welcome you in the future, Best regards.

4 out of 5

Nice hotel with a good location

Pros: Location, Cleanliness.
Cons: Wi-Fi coverage and pool area
Everything was nice for its price, but several things can be improved: * Wi-Fi coverage is bad. In our room we were able to reach only at the toilet door. * Some facilities are outdated like shabby outer walls and so on. * Pool area looks empty (just few palms and lots of sunbeds) and therefore not so comfortable. Would be great to have more plants there, some design.

Posted by , from Switzerland on 3 Apr 2018

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4 out of 5
Hotel and rooms were in good condition. Food was really good. Ad says that rooms have airconditioning. This is not accurate because rooms dont have cooling so prepare to sweat.

Posted by on 6 Apr 2024

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5 out of 5
Aivan loistava hotelli edelleen, vaikka omistajaketju on vaihtunut. Remontteja on tulossa ja jo tehtykin. Huone oli siisti. Aamiainen ja illallinen ihan huippua. Näkee että tekijä on maistanut tekemiään ruokia. Kaikki,siis aivan kaikki oli hyvää ja maistuvaa. Hotelli on tosi hyvä paikka rentoutumiseen. Jos haluaa loikoilla uima-allasalueella,se onnistuu. Tuoleja on aina vapaana. Ja ympärillä ihania kasveja. Iltaviihdettäkin oli sopivasti. Mutta aivan oikeasti parasta hotellissa: henkilökunta! Toivottavasti myös hotellin omistajat ymmärtävät tämän ja pitävät alaisistaan hyvää huolta.

Posted by on 6 Feb 2024

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Comment from Hotel Management

22 Mar 2024 by Sebastián González

Hyvä rouva TaijaHänen sanansa ovat meille kuin puhdas ilma, joka tunkeutuu keuhkoihin ja antaa meille elämän. Olemme erittäin iloisia siitä, että viihdyitte vierailunne ja kiitämme teitä paitsi siitä, että piditte hotellin palveluista, myös siitä, että arvostatte ammattitaitoamme. Toivomme, että ihmiset, jotka haluavat vierailla hotellissamme jatkossakin, ottavat huomioon heidän mielipiteensä, jotka vain todistavat, että joka päivä teemme kaikkemme, jotta asiakkaamme, kuten teidän tapauksessanne, ovat tyytyväisiä.Toivotan sinulle hyvää kesää ja että voimme tavata sinut jälleen laitoksellamme jossain toisessa yhteydessä.Terveisiäsi vilpittömästiSebastian GonzalezVastaanoton päällikkö

2 out of 5
Hôtel très vieux, avec du personnel très moyen, chambres mal refaites …. Et surtout nourriture horrible en all inclusive quel horreur !

Posted by on 30 Dec 2023

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4 out of 5
Das Hotelzimmer war sauber, grosszügig, gut ausgestattet, bequemes Bett. Anlieferung früh morgens und spät abends war leider gut hörbar. Das Personal war immer sehr freundlich, hilfsbereit und unkompliziert. Das Angebot am Früstückbuffet war sehr breit, allerdings war davon einiges nicht sonderlich ansprechend. Für mich wäre ein weniger grosses Angebot, dafür in besserer Qualität und liebevoller präsentiert besser. Andere Gäste schien das Buffet aber sehr anzusprechen.

Posted by on 26 Oct 2021

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4 out of 5
Abendunterhaltung eher schwach- Personal nicht nur freundliche Gesichter

Posted by on 12 Dec 2019

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Comment from Hotel Management

16 Dec 2019 by hotel El Tope

Vielen Dank für Ihren Kommentar zu Ihrem Aufenthalt bei uns. Ihre Meinung ist uns wichtig und wir nehmen Ihre Vorschläge zur Kenntnis. Wir hoffen, Sie hatten einen schönen Aufenthalt. Wenn Sie nach Puerto de la Cruz zurückkehren möchten, zögern Sie nicht, uns zu besuchen. Beste Grüße, Das Tope Team

4 out of 5

Posted by on 7 Oct 2019

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Comment from Hotel Management

8 Oct 2019 by hotel El Tope

¡Gracias por su calificación sobre su estancia con nosotros!. Nos encantará recibirle de nuevo. Saludos cordiales.

All-inclusive Details

All-inclusive room rates at Atlantic El Tope are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Atlantic El Tope are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Atlantic El Tope offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Atlantic El Tope. This 4-star Puerto de la Cruz hotel is smoke free.

  • 1 building
  • 220 guestrooms or units
  • 9 levels
  • 2 bars or lounges
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Built in 1969
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Internet access (surcharge)

Available in some public areas: Free WiFi , Internet access in public areas - surcharge

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Atlantic El Tope offers 220 air-conditioned accommodations with minibars and laptop-compatible safes. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • Television
  • Fridge
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Restaurant Buffet – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Bar Piscina – This rooftop bar is located by the pool. Open daily.

Bar Hall – On-site cocktail bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and over, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in.

  • Noise-free rooms not guaranteed
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours
  • Minimum age for negative COVID-19 test result requirement: 12
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14
  • Property does not offer on-site COVID-19 testing
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 3.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gran El Tope
  • Gran El Tope Puerto de la Cruz
  • Gran Hotel El Tope
  • Gran Hotel El Tope Puerto de la Cruz
  • Gran Hotel El Tope Tenerife/Puerto De La Cruz
  • Hotel El Tope Puerto de la Cruz
  • El Tope Puerto de la Cruz
  • El Tope

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.