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Aparthotel

Gran Oasis Resort

4.0 star property

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Photo gallery for Gran Oasis Resort

2 outdoor pools
Property entrance
A spacious lounge area with wicker furniture, a central coffee table, and potted plants.
2 bars/lounges, gastropub, lobby lounge
Hot stone massages, sports massages, facials, reflexology

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Laundry room

Explore the area

View in a map
Calle Meandro, s/n, Playa de las Americas, Arona, Tenerife, 38650
  • Place, Golf Las Americas
    ‪10 min walk‬
  • Place, Veronicas Strip
    ‪5 min drive‬
  • Place, Estadio Antonio Domínguez Alfonso
    ‪6 min drive‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Family Suite, 1 Bedroom

A hotel room with a bed, a TV, a desk with a lamp, and a view of the outdoors.

Family Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, 1 Bedroom

A hotel room with a bed, a TV, a desk with a lamp, and a view of the outdoors.

Family Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, 1 Bedroom

A hotel room with a bed, a TV, a desk with a lamp, and a view of the outdoors.

Family Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, 1 Bedroom

A hotel room with a bed, a TV, a desk with a lamp, and a view of the outdoors.

Family Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, 1 Bedroom

A hotel room with a bed, a TV, a desk with a lamp, and a view of the outdoors.

Family Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, 1 Bedroom

A hotel room with a bed, a TV, a desk with a lamp, and a view of the outdoors.

Family Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A bedroom with a large bed, a ceiling fan, and a view of the outdoors.

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A bedroom with a large bed, a ceiling fan, and a view of the outdoors.

Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 2 Double Sofa Beds OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A bedroom with a large bed, a ceiling fan, and a view of the outdoors.

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Sofa Beds OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A bedroom with a large bed, a ceiling fan, and a view of the outdoors.

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Sofa Beds OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A bedroom with a large bed, a ceiling fan, and a view of the outdoors.

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 3
  • 2 Double Sofa Beds OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A bedroom with a large bed, a ceiling fan, and a view of the outdoors.

Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 2 Double Sofa Beds OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A bedroom with a large bed, a ceiling fan, and a view of the outdoors.

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Sofa Beds OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A bedroom with a large bed, a ceiling fan, and a view of the outdoors.

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Sofa Beds OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A bedroom with a large bed, a ceiling fan, and a view of the outdoors.

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Sofa Beds OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A bedroom with a large bed, a ceiling fan, and a view of the outdoors.

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Sofa Beds OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A bedroom with a large bed, a ceiling fan, and a view of the outdoors.

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Sofa Beds OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A bedroom with a large bed, a ceiling fan, and a view of the outdoors.

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Sofa Beds OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A bedroom with a large bed, a ceiling fan, and a view of the outdoors.

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Sofa Beds OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Golf View

Hypo-allergenic bedding, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Golf View

  • Golf view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Golf View

Hypo-allergenic bedding, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Golf View

  • Golf view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Golf View

Hypo-allergenic bedding, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Golf View

  • Golf view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Murphy Bed
  • Free Wi-Fi

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About this property

Gran Oasis Resort

Along with 2 outdoor pools, this smoke-free aparthotel has a full-service spa and a restaurant. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar. Each apartment features a kitchen with a refrigerator and a microwave, plus free WiFi and a plasma TV with satellite channels. Added amenities include a furnished balcony, a sitting area, and a coffee/tea maker.
Gran Oasis Resort offers 206 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch plasma televisions come with satellite channels. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include hot stone massages, sports massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
During your stay at Gran Oasis Resort, you're just a quick walk from Golf Las Americas. Free WiFi in public areas, a free beach shuttle, and 2 outdoor pools are available. This upscale aparthotel has 206 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a furnished balcony/patio, and a sitting area
  • Free WiFi
  • Enjoy a bite to eat at Veranda, a buffet restaurant that serves international cuisine
  • Self parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to manicures and pedicures, reflexology, or massages at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym, bike rentals, and a playground
  • 6 minutes by car from Siam Park and 5 minutes from Playa de las Américas
  • Free shopping center and beach shuttle service
Some rates at Gran Oasis Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Gran Oasis Resort offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour fitness center, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A terrace, a vending machine, and an arcade/game room are also featured at the family-friendly Gran Oasis Resort. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. For a fee, parking is available.

This 4-star Arona aparthotel is smoke free.

Veranda - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Pool Bar - This poolside gastropub serves brunch and lunch. Open daily.
Taste - This bar serves light fare only. Open daily.
Snack Bar - This poolside bar serves light fare only. Open daily.
Bar Hall - Onsite lobby lounge. Open daily.

All-inclusive details

All-inclusive room rates at Gran Oasis Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and select beverages included

Land activities

Miniature golf

Entertainment

Onsite entertainment and activities

Property amenities

Beach

  • Beach nearby
  • Free beach shuttle

Pool/Spa

  • 2 outdoor pools
  • Facials
  • Full-service spa
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free shopping centre shuttle
  • Theme park shuttle (surcharge)
  • Car hire
  • Covered parking on site (EUR 15 per day)
  • Limited on-site self parking

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Children's pool
  • Free cot
  • Playground

Restaurants on site

  • Bar Hall
  • Pool Bar
  • Snack Bar
  • Taste
  • Veranda

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch plasma TV with satellite channels

Outdoor areas

  • Furnished balcony/patio
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Gift shop/newsstand
  • Grocery/convenience store
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Shopping
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Jet skiing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 206 units
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 38.5 per vehicle (one-way)
  • Covered self parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Gran Oasis Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number A-38-4-0055300
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Gran Oasis Arona
Gran Oasis Resort Arona
Gran Oasis Resort Arona
Gran Oasis Resort Aparthotel
Gran Oasis Resort Aparthotel Arona

Gran Oasis Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 87 out of 186 reviews
Rating 8 - Good. 71 out of 186 reviews
Rating 6 - Okay. 19 out of 186 reviews
Rating 4 - Poor. 7 out of 186 reviews
Rating 2 - Terrible. 2 out of 186 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, communication
Spotless room, excellent facilities, lots of grounds staff keeping the complex clean, heated pools in February- great stay and looking forward to visiting again
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Kelly

Lovely hotel, little out of the way from most things.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Adam F Di

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall, very nice resort that was family oriented. The food was just mediocre - most dishes lacked flavor and the variety could have been better.
Stayed 6 nights in Mar 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, room comfort, communication

Nice propertu

Great property and lovely location. Right next to golf etc with a good supermarket on site. About €10 away from the main strip and beach etc
Stayed 4 nights in Nov 2023
Verified

8/10 Good

Hugh

Liked: Cleanliness, amenities, communication
All the staff were fantastic and friendly, especially the hard so but happy team in the restaurant!! The rooms were tired and basic but ok, air con was ok! The property is at the edge of both las americas and los christianos so costs about €8-10 each way in a taxi. Main pool absolutely Baltic but middle one fantastic hence the beds all going by 8am!!
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Paramjit

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely 4 Star hotel, air conditioning provides a nice chill during the mid day sun. Decor very nice and very clean, the room smell nice and are over two floors with beds provided in both. The only negative whilst checking bed sheets in one of the beds a crockroach crawled out of the sheets - this probably happened whilst the room was being aired or came in with the sheets. The breakfast is good but dishes could be cleaned.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Bill

Liked: Cleanliness, amenities, property conditions & facilities, communication
The resort is beautiful and the room was gorgeous (we had a 2-level with a kitchen, which was nice even though we went with AI). The food at the buffet was delicious with a lot of options, I would have preferred an a la mode restaurant on site for some variety, but what is there is excellent. The activities staff are wonderful (all the staff were wonderful, actually!), but the games room was lacking (broken machines, missing billiards balls, etc.). Easy to get a lounge chair. Well appointed amenities. Overall, it was a perfectly relaxing holiday. I would certainly go back.
Stayed 3 nights in May 2023
Verified

8/10 Good

Suvi

Liked: Cleanliness, room comfort, communication
Hieno ja siisti hotelli. Kaksikerroksinen huoneisto ilmastoinnilla oli todella kiva. Vuodevaatteet hyvät. Aamiainen, lounas ja päivällinen todella hyvä ja monipuolinen, juomat sisältyvät hintaan, joka oli plussaa. Lapsille monta uima-allasta. Ainoa miinus on sijainti, koska kaukana rannasta ja palveluista. Mercadona löytyy onneksi 1 km kävelymatkan päästä.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, room comfort, communication
Die Anlage, die Zimmer und der Pool sind schön und gepflegt. Das einzige Problem ist jeweils das Frühstücksbuffet welches nicht allzu gut unterhalten war. Viele Produkte waren schnell nicht mehr verfügbar oder nicht nachgefüllt. In diesem Bereich besteht Verbesserung.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Larissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wunderbare warme Pools, toller neuer Wasserpark für kleinere Kinder. Ganz tolles Personal, alles sehr gepflegt und sauber. Wir waren begeistert!
Stayed 6 nights in Feb 2025
Verified

8/10 Good

Emma

Liked: Cleanliness, room comfort, communication
Bra boende för familj då vi hade en lgh med 2 våningar. Bra sängar och sköna kuddar. Köket va ingen höjdare. Det fanns inte heller så mycket sittmöbler inne. Frukosten inget att ha. Skralt med utbud.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Emilio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Un poco alejado del centro de playa de la Américas
Stayed 4 nights in Feb 2024
Verified

6/10 Okay

Dr Miguel

Liked: Cleanliness, room comfort, communication

Fint sted for kort opholdt

Fint for kort opholdt og børn venligt
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Veli-Matti

Liked: Cleanliness, amenities, property conditions & facilities, communication
Upea paikka, kauniisti sisustettu. Siisti. Ystävällinen, mukava ja huumorintajuinen henkilökunta. Paljon ohjelmaa hotellillakin, jos olisi siellä viettänyt päivänsä. Muutamana päivänä aamupalalta puuttui tiettyjä tarjoiluja, mutta nekin varmaan vain siksi, että oli niin paljon majoittujia.
Stayed 7 nights in Jan 2023
Verified

10/10 Excellent

jarmo juhani

Liked: Cleanliness, amenities, property conditions & facilities, communication
Todella viihtyisä ja hyvin pidetty majoituspaikka, all inclusive loistava valinta pienestä lisähinnasta
Stayed 7 nights in Jun 2022
Verified

10/10 Excellent

Olufunmilayo

Liked: Amenities, property conditions & facilities, communication
The property itself was great, clean and comfortable beds and good facilities. The rooms were huge and well equipped with self catering needs. The location of the hotel was quiet and only a walking distance into Playa de las Americas. Would definitely like to stay here again.
Stayed 5 nights in May 2022
Verified

10/10 Excellent

Expedia

Liked: Cleanliness, room comfort, communication

Great family resort

Great hotel, very clean, heated pools, excellent breakfast and attention to detail throughout. Rooms are well equipped with everything you need.
Stayed 6 nights in Feb 2022
Verified

8/10 Good

Daniel

Liked: Cleanliness
Séjour très agréable. Propreté impeccable. Petit déjeuner moyen mais bon rapport qualité prix d'un point de vue général.
Stayed 7 nights in Dec 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very efficient front off desk. I can’t thank him enough for helping me with my paperwork. Lovely hotel. Beautiful duplex.
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Fantastic family resort

Fantastic covid safe stay with a huge 2 storey apartment with a balcony on each floor. We had such a lovely time we extended our stay by 3 days and the hotel gve a great deal and ensured we could keep the same apartment
Stayed 4 nights in Oct 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Nice for a couple together but not for a family.

Nice hotel complex with apartments however not great for sharing for more than 2 people. The extra beds in the open plan living room are very comfortable and a lack of space to use them and store luggage as well. Avoid all inclusive deal as the food is not very good.
Stayed 7 nights in Dec 2020
Verified

6/10 Okay

Damien

Liked: Room comfort
Disliked: Cleanliness, communication

Bon potentiel mais prestations médiocres

Plusieurs points négatifs pendant ce séjour : Ménage pas fait alors qu'il était précisé que le ménage était effectué chaque jour. Seules les serviettes étaient changées, le sol laissé en piteux état, femmes de ménage qui n'avaient pas d'aspirateur et des cheveux et poils étaient sans cesse retrouvés. Après de multiples demandes d'amélioration à ce sujet, rien n'a changé au fil des 3 semaines passées sur place, nous avons dû acheter le matériel pour faire nous même notre ménage... De plus les appartements sont équipés d'un ballon d'eau chaude de 50 litres donc, si vous êtes nombreux ou adeptes de longues douches, fuyez ! Sans parler de la coupure générale d'électricité que nous avons subie pendant plus de 12 heures, avec pour seul dédommagement proposé suite à réclamation qu'un petit déjeuner.... Donc plutôt déçus de la prestation de cet hôtel dans l'ensemble. Pourtant, les appartements sont spacieux, bien aménagés et dans un cadre sympa, il y avait beaucoup mieux à faire en se donnant un peu de peine ! Dommage....
Stayed 9 nights in Dec 2020
Verified

6/10 Okay

Wayne

Liked: Cleanliness
Disliked: Communication

An honest opinion.

Not for us. Great for kids, teenagers and families. Not for the middle aged and older. No Porters and we had to climb 62 stairs to get to our room. Room was great. A/C inadequate, might as well not been there. Room No 23. Too many Sunbeds crammed around 2 small pools, far too claustrophobic for us, awful! Food could have been much better. Staff were awesome.
Stayed 1 night in Nov 2020
Verified

4/10 Poor

Wayne

Liked: Cleanliness, room comfort

An honest opinion.

Not for us, a middle aged couple, very well travelled. Just too many kids and families for us. Two small pools with Sunbeds crammed around them, awful. Food could have been better but could have been worse. Room was up 62 steps and no Porters!! Not good when you’re nearly 60. Staff were brilliant, couldn’t fault them. No complaints with the room, a junior suite with a downstairs bedroom. Far too busy for us but fabulous for families and teenagers.
Stayed 1 night in Nov 2020
Verified

8/10 Good

AMANDA

Liked: Room comfort, communication

Goid

Lovely property. 5 euros taxi into town. Had to ask them to clean apartment again as hadn’t been cleaned properly
Stayed 3 nights in Oct 2020