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Suite (2 Adults)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite Frontal Ocean View (2 adults)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite (3 Adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite (1 Adult)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Suite (Teide View) (1 Adult)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Suite (Teide View) (2 Adults)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

AluaSoul Orotava Valley - Adults only ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for AluaSoul Orotava Valley - Adults only

Everyone (3)
4 out of 5
Hyvä sijainti meille, kun halusimme paljon liikuntaa kävellen. Suora reitti hotellilta rappusia pitkin alas urheilualueella poikki kohti kaupunkia. Upea kävelykatu rannassa. Ruoka oli monipuolinen ja hyvä. Ruokailutila on laitosmaisen oloinen ja meluisa.

Posted by on 17 Feb 2019

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Comment from Hotel Management

21 Feb 2019 by Community Manager

Hyvät vieraat. Kiitämme teitä siitä, että jaat mielipiteesi. Olemme iloisia, että meillä oli miellyttävä oleskelu hotellissa, ja toivotamme mielellämme tervetulleeksi sinut pian uudelleen. Parhain terveisin.

1 out of 5
Très déçu de a - z Certaines personnels pas sympas. La chambre très salle. La nourriture tout le jour la même chose.

Posted by on 28 Jan 2019

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Comment from Hotel Management

31 Jan 2019 by Community Manager

Cher invité. Nous regrettons que notre hôtel n'ait pas répondu à vos attentes. Nous prendrons votre avis en considération afin de continuer à nous améliorer. Merci pour votre visite.

4 out of 5

Posted by on 31 Oct 2018

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All-inclusive Details

All-inclusive room rates at AluaSoul Orotava Valley - Adults only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • Buffet meals, snacks and select beverages included
  • Dining and beverage availability is limited at one or more venues

Entertainment

  • On-site entertainment and activities

Not included

  • Premium/non-domestic alcoholic beverages
  • Spa/beauty facilities and services

  • Buffet-style meals included
  • Onsite entertainment and activities included
  • Local non-alcoholic drinks and soft drinks included
  • Additional service charge accepted
  • Surcharge for premium or imported non-alcoholic drinks
  • Premium/imported alcoholic drinks not included
  • One or more venues limit dining availability
  • One or more venues limit drinks
  • Surcharge for premium or imported alcoholic drinks
  • Surcharge for bottled wine
  • Spa/beauty facilities and services not included
  • All on-site activities, and facilities and equipment included

Property Features

  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free parking nearby

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Snorkelling nearby
  • Surf lessons - nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Fishing nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Cots (infant beds) are not available.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Minimum guest age is 16
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Diamante Suites
  • Diamante Suites Hotel
  • Diamante Suites Puerto de la Cruz
  • Hotel Diamante Suites
  • Hotel Diamante Suites Puerto de la Cruz
  • Hotel Diamante Suites Adults Puerto de la Cruz
  • Hotel Diamante Suites Adults
  • Diamante Suites Adults Puerto de la Cruz
  • Diamante Suites Adults
  • Hotel Diamante Puerto De La Cruz
  • Hotel Diamante Suites Tenerife/Puerto De La Cruz
  • Hotel Diamante Suites Adults Only
  • Hotel Diamante Suites
  • Aluasoul Orotava Valley
  • AluaSoul Orotava Valley Adults only
  • AluaSoul Orotava Valley - Adults only Hotel
  • AluaSoul Orotava Valley - Adults only Puerto de la Cruz
  • AluaSoul Orotava Valley - Adults only Hotel Puerto de la Cruz

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Biosphere
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.