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Mediterranean Palace

5.0 star property

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Photo gallery for Mediterranean Palace

2 outdoor pools, pool umbrellas, pool loungers
Reception
3 bars/lounges, rooftop bar
Terrace/patio
Interior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Avenida de las Americas, Playa de las Americas, Arona, Tenerife, 38660
  • Place, Las Vistas Beach
    ‪3 min walk‬
  • Place, Estadio Antonio Domínguez Alfonso
    ‪7 min walk‬
  • Place, Playa de las Américas
    ‪12 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪14 min drive‬

Room options

View all photos for Suite, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, blackout curtains

Suite, Pool View (2 adults and 1 child)

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Standard Room, Mountain View (2 adults and 1 child)

Minibar, in-room safe, desk, blackout curtains

Standard Room, Mountain View (2 adults and 1 child)

7.6 out of 10
Good
(5 reviews)
  • Mountain view
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, blackout curtains

Standard Room, Pool View (2 adults and 1 child)

  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, Pool View (2 adults)

Minibar, in-room safe, desk, blackout curtains

Suite, Pool View (2 adults)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Suite (2 adults and 1 child)

Minibar, in-room safe, desk, blackout curtains

Suite (2 adults and 1 child)

  • 45 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room, Sea View (2 adults and 1child)

Minibar, in-room safe, desk, blackout curtains

Double Room, Sea View (2 adults and 1child)

  • Sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard, Mountain View

Minibar, in-room safe, desk, blackout curtains

Standard, Mountain View

8.4 out of 10
Very good
(23 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard, Pool View

Minibar, in-room safe, desk, blackout curtains

Standard, Pool View

8.6 out of 10
Excellent
(14 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard, Sea View

Minibar, in-room safe, desk, blackout curtains

Standard, Sea View

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Mediterranean Palace

At Mediterranean Palace, hit the beach, dine onsite at The Pier, or enjoy a drink at one of the resort's 3 bars/lounges.
Mediterranean Palace offers 535 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 55-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and children's robes.

This Arona resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
During your stay at Mediterranean Palace, you're just a quick walk from Las Vistas Beach. Free WiFi in public areas, free self parking, and 2 outdoor pools are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy international cuisine at The Pier, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes scooter/moped rentals, a playground, and archery
  • Within a 15-minute walk of Las Vistas Beach and Playa de las Américas
  • Airport and local-area shuttle service available for a fee
Some rates at Mediterranean Palace are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Mediterranean Palace offers its guests 2 outdoor swimming pools and a children's pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a swim-up bar. WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and coworking spaces. Event space at this resort measures 10635 square feet (988 square meters) and includes a conference center. Spa services, a terrace, and a complimentary children's club are also featured at the luxury Mediterranean Palace. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Mediterranean Palace was completed in June 2024.

This 5-star Arona resort is smoke free.

The Pier - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Diabolo - This theme restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.
Coal - This theme restaurant specializes in barbecue. Guests can enjoy drinks at the bar. Open daily.
Kiosko - This bar is located by the pool. Open daily.
Drago Terrace - This rooftop bar overlooks the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Mediterranean Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A swim-up bar

Restaurants on site

  • Coal
  • Diabolo
  • Drago Terrace
  • Kiosko
  • The Pier

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Beach club
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Free children's club
  • Playground
  • Scooter/moped rentals
  • Shopping
  • Splash pad
  • Table tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Soundproofed rooms
  • Splash pad
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (10,635 square foot of space)
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Reception hall
  • Renovated entire property - June 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's robes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 48 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mediterranean Palace offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number H-38-4-0000250
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Mediterranean Palace Arona
Mediterranean Palace Hotel Arona
Mediterranean Palace
Mediterranean Palace Hotel
Mediterranean Palace Resort Arona
Mediterranean Palace Arona
Mediterranean Palace Resort
Mediterranean Palace Resort Arona

Mediterranean Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 397 out of 1001 reviews
Rating 8 - Good. 397 out of 1001 reviews
Rating 6 - Okay. 141 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Connor

Travelled with family
Disliked: Staff & service, property conditions & facilities
Staff aggressively shouting in restaurant at staff and guests. Very intimidating. The hotel ran out of certain drinks and food for all inclusive guests.
Stayed 7 nights in Dec 2025

10/10 Excellent

CLAIRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 5 nights in Dec 2025

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is noisy at night
Stayed 7 nights in Dec 2025

10/10 Excellent

Bianca

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with clean modern rooms. The breakfast was outstanding, offering a good variety of options. I’d like to give a special thank-you to Abelardo, who consistently went above and beyond to make us feel welcome. His warmth and enthusiasm truly enhanced our stay and made the experience exceptional. We would gladly return — and hope to see Abelardo again on our next visit.
Stayed 4 nights in Dec 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities
Good
Stayed 2 nights in Nov 2025

6/10 Okay

Dainius

Travelled with partner
Liked: Cleanliness
yes it was
Stayed 6 nights in Nov 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Not stayed here for 10 year
Stayed 3 nights in Nov 2025

4/10 Poor

Emmanuel

Travelled with group
Disliked: Cleanliness, amenities
Felt like the room was not prepared for arrival. Also places in an accessibility room. As a non-disabled person, I found it extremely uncomfortable. Room was advertised as mountain view, but there was not an inch of the mountain in-sight. Breakfast seems extremely disorganised. Although the surrounding area is nice. And welcome staff were pleasant. This place does not seem like a 5-star hotel. Do not recommend
Stayed 2 nights in Nov 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
staff were good and the hotel itself was very nice The big problem was the food. It was cold repetitive and poor quality definitely not 5 star.
Stayed 7 nights in Oct 2025

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Great hard working team members to ensure a positive experience
Stayed 7 nights in Oct 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Pluses - Staff are friendly. Great kids club, nice breakfast but you need to get there early or it’s chaotic. Nice refurb on former hotel. Top location, beach and bars on your doorstep. Negatives - Strange set up with entertainment, experienced far better elsewhere and for such a big hotel I’d expect more. Noise proofing, my word the noise is OTT. Doesn’t appear that was part of the refurbishment, seriously loud with people chatting or TV’s next door. Not being allowed inflatables or to even throw a ball around in the main (huge) pool, it was just odd. Felt like total killjoys, what on earth is the issue with floating on a lilo? Bizarre. All in all I enjoyed it but if I’m honest, it could be a bit better with some tweaks. Pretty sure they used to have a skybar in the old pre-refurb hotel too, which was great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Yasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect, modern, clean room, maid art daily
Stayed 7 nights in Sep 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and friendly staff Fully refurbished hotel
Stayed 9 nights in Sep 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Mediterranean Palace, the facilities were modern and clean. We would definitely come back here.
Stayed 5 nights in Aug 2025

4/10 Poor

alicia

Travelled with partner, Travelled with group
Disliked: Staff & service, property conditions & facilities
This resort is ideal if you are looking for a family vacation with kids everywhere. Unfortunately, that was not our situation. Four adults traveling together and spent one night in southern Tenerife. The resort is very noisy, limited A/C in the rooms, showers flood the bathroom floors and overall, a miserable place on the inside. I need to note that we had two rooms on different floors and they both had the same issues. You are also charged to use the fitness facilities. On a positive note, the resort is beautiful outside, very conveniently located, and has a great breakfast. It’s worth spending more to stay at a nicer resort.
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great trip. Thanks

Absolutely brilliant hotel & great for kids. Breakfast was really good & no issues finding sunbeds. We will definitely be back.
Stayed 14 nights in Aug 2025

8/10 Good

Lisa

Stayed 3 nights in Jul 2025

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay at this hotel. Friendly staff and safe and serene environment I will definitely return. Thank you
Stayed 4 nights in Aug 2025

10/10 Excellent

Emma Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location
Stayed 9 nights in Jul 2025

8/10 Good

dave

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 8 nights in Jul 2025

10/10 Excellent

Kieran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here. Recent renovations have only improved everything
Stayed 7 nights in Jul 2025

10/10 Excellent

stephen, Larbert

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant stay. Lovely hotel. Highly recommend!
Stayed 7 nights in Jun 2025

8/10 Good

Shivali

Stayed 4 nights in Jun 2025