Mediterranean Palace - Reviews, Photos & Rates | ebookers.ie

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Tenerife •1 Room

Tenerife • 1 Room

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Mediterranean Palace, Tenerife, current page

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3.9 out of 5

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"Excellent location. Staff are fantastic, nothing is too much trouble. The hotel is an ageing gem. The rooms inparticular need to be updated as they ar ... " More

By a verified traveller on Fri 31 Jan 2020

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Standard, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard, Mountain View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, Sea View (2 adults and 1child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite (2 adults and 1 child)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Suite, Pool View (2 adults)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard, Pool View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, Mountain View (2 adults and 1 child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, Pool View (2 adults and 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, Pool View (2 adults and 1 child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

See all rooms (10)

Mediterranean Palace ratings based on 81 Verified Reviews

Review Summary

3.9 out of 5 4.0 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 3.5 out of 5.0

Hotel condition 3.5 out of 5.0

Guest reviews for Mediterranean Palace

4 out of 5

Excellent location. Staff are fantastic, nothing is too much trouble. The hotel is an ageing gem. The rooms inparticular need to be updated as they are showing their age and are a bit tired and battered in parts. The location saves it, sandwiched between the beach and the Safari centre with all the restaurants snd shops.

Posted by a verified traveller on 31 Jan 2020

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Comment from Hotel Management

7 Feb 2020 by Alejandro Crespo General Manager

Dear Guest, Thank you very much for taking the time to write and share your opinion about your recent stay with us. Best regards

5 out of 5

Posted by a verified traveller on 15 Nov 2019

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5 out of 5

Staff were lovely, property well maintained, breakfast was good, location was excellent.

Posted by a verified traveller on 1 Nov 2019

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Comment from Hotel Management

27 Nov 2019 by Alejandro Crespo General Manager

Dear Guest, Thank you very much for taking the time to write and share your opinion about your recent stay with us. Best regards

5 out of 5

Posted by a verified traveller on 4 Apr 2019

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2 out of 5

The property was very dated , not at the cleanliness I would have expected of a 5 star hotel !

Posted by a verified traveller on 26 Mar 2019

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3 out of 5

The location of the hotel is great. The pool and terrace are really good. Plenty sun beds but the hotel condition is tired and tatty. The furniture in the rooms are shoddy and the walls are paper thin. The bathroom has seen better days. The enamel was off the bath and the shower was difficult to control water temp wise. Whilst I know I booked a mountain view room, the room was overlooking the bins and we were wakened every day by the staff emptying an abundance of trash and bottles into these bins and you couldn’t open the patio door for diesel fumes from the delivery trucks. This was my third visit to this hotel and I think my last for a while until they renovate the rooms. The breakfasts had plenty choice but I did see hairs in the salad.

Posted by a verified traveller on 18 Dec 2018

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2 out of 5

Posted by a verified traveller on 29 Oct 2018

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4 out of 5

Posted by a verified traveller on 17 Sep 2018

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5 out of 5

Posted by a verified traveller on 12 Sep 2018

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5 out of 5

Really like this hotel. Yes the rooms are a little dated but they are clean and comfortable. Amanda was our daily cleaner and was very friendly and did a good job. The location is great for the beach and for getting to shops and restaurants but if you have a mountain view room, the road can be noisy. Air con was also a bit on the noisy side. Pool area is superb. Towels are provided without the need for a deposit. The breakfasts were superb. Good English breakfast and fruit cereal and all the trimmings. Reception staff were great and couldn't have been any more helpful. Courtesy room provided for when we left was spotless and fully stocked with towels and toiletries. This was my second visit and we will definitely be back in December this year.

Posted by Ali, from Wigan UK on 29 Mar 2018

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About the Mediterranean Palace

Location Avenida de las Americas, Arona, Tenerife 38660

All-inclusive Details

All-inclusive room rates at Mediterranean Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Deli
Kid's club (surcharge)
Childcare (surcharge)
Terrace on the roof
Umbrellas for the pool
Business facilities
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Wedding services available
Games room or arcade
Pool or billiards table
Beauty salon
Newspapers for purchase
On-site shopping
Bellhop
Lift
No smoking on site
Bar or lounge
Bar by the pool
Dining venue
Swim-up bar

Family Friendly Amenities

Family property
Number of outdoor pools - 2
Children's pool
Free WiFi
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Arcade/game room
Playground on site
Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

Property shuttles: Airport shuttle and area shuttle
Parking: Free self parking

Food & Drink

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

Check-in time starts at 3:00 PM
Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Mediterranean Palace offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are not available.

Pet Policy

No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Debit cards not accepted
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Gap period enforced between guest stays - 24 hours

Hotel Names

Mediterranean Palace Arona
Mediterranean Palace Hotel Arona
Mediterranean Palace
Mediterranean Palace Hotel
Mediterranean Palace Resort Arona
Mediterranean Palace Arona
Mediterranean Palace Resort
Mediterranean Palace Resort Arona

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.