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Mediterranean Palace

5.0 star property

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Photo gallery for Mediterranean Palace

Aerial view
Reception
Interior detail
3 bars/lounges, rooftop bar
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • All-inclusive
  • Spa
  • 24/7 front desk

Explore the area

Map
Avenida de las Americas, Playa de las Americas, Arona, Tenerife, 38660
  • Playa de las Américas
    ‪12 min walk‬
  • Los Cristianos Beach
    ‪15 min walk‬
  • Veronicas Strip
    ‪17 min walk‬
  • Tenerife (TFS-Tenerife South)
    ‪15 min drive‬

Room options

View all photos for Standard, Mountain View

Minibar, in-room safe, desk, blackout curtains

Standard, Mountain View

8.2 out of 10
Very good
(18 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard, Sea View

Minibar, in-room safe, desk, blackout curtains

Standard, Sea View

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard, Pool View

Minibar, in-room safe, desk, blackout curtains

Standard, Pool View

9.0 out of 10
Wonderful
(11 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, blackout curtains

Standard Room, Pool View (2 adults and 1 child)

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, Mountain View (2 adults and 1 child)

Minibar, in-room safe, desk, blackout curtains

Standard Room, Mountain View (2 adults and 1 child)

7.4 out of 10
Good
(3 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Sea View (2 adults and 1child)

Minibar, in-room safe, desk, blackout curtains

Double Room, Sea View (2 adults and 1child)

  • 26 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Suite, Pool View (2 adults)

Minibar, in-room safe, desk, blackout curtains

Suite, Pool View (2 adults)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Suite (2 adults and 1 child)

Minibar, in-room safe, desk, blackout curtains

Suite (2 adults and 1 child)

  • 45 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite, Pool View (2 adults and 1 child)

Minibar, in-room safe, desk, blackout curtains

Suite, Pool View (2 adults and 1 child)

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

Similar properties

2 outdoor pools, pool umbrellas, pool loungers

H10 Las Palmeras

  • Pool
  • All-inclusive
  • Kids pool
  • Parking included
4.0 out of 5, Very good, (658)
The price is €217
for 1 room
includes taxes & fees
5 Jul - 6 Jul
H10 Las Palmeras

About this property

Mediterranean Palace

Luxury resort on the beach, with 2 outdoor pools
At Mediterranean Palace, hit the beach, dine onsite at The Pier, or enjoy a drink at one of the resort's 3 bars/lounges.
Mediterranean Palace offers 535 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 55-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and children's robes.

This Arona resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
During your stay at Mediterranean Palace, you're just a quick walk from Las Vistas Beach. Free WiFi in public areas, free self parking, and 2 outdoor pools are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy international cuisine at The Pier, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, a free kid's club, and a lifeguard on site
  • Onsite recreation includes scooter/moped rentals, archery, and a playground
  • Within a 15-minute walk of Las Vistas Beach and Playa de las Américas
  • Airport and local-area shuttle service available for a fee
Some rates at Mediterranean Palace are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Mediterranean Palace offers its guests 2 outdoor swimming pools and a children's pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a swim-up bar. WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and coworking spaces. Event space at this resort measures 10635 square feet (988 square meters) and includes a conference center. Spa services, a terrace, and a complimentary children's club are also featured at the luxury Mediterranean Palace. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Mediterranean Palace was completed in June 2024.

This 5-star Arona resort is smoke free.

The Pier - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Diabolo - This theme restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.
Coal - This theme restaurant specializes in barbecue. Guests can enjoy drinks at the bar. Open daily.
Kiosko - This bar is located by the pool. Open daily.
Drago Terrace - This rooftop bar overlooks the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Mediterranean Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A swim-up bar

Restaurants on site

  • Coal
  • Diabolo
  • Drago Terrace
  • Kiosko
  • The Pier

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Beach club
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Free children's club
  • Playground
  • Scooter/moped rentals
  • Shopping
  • Table tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (10,635 square foot of space)
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Reception hall
  • Renovated entire property - June 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's robes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 48 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mediterranean Palace offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Mediterranean Palace Arona
Mediterranean Palace Hotel Arona
Mediterranean Palace
Mediterranean Palace Hotel
Mediterranean Palace Resort Arona
Mediterranean Palace Arona
Mediterranean Palace Resort
Mediterranean Palace Resort Arona

Mediterranean Palace Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 383 out of 1002 reviews
Rating 8 - Good. 401 out of 1002 reviews
Rating 6 - Okay. 153 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Johm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was redeveloped in 2024 and is bright and modern. Staff, especially housekeeping (daily) were wonderful. However, we had issues with noise from neighbouring rooms. We could hear voices and the TV through the walls. We also had issue with. the food hall. It was often over crowded and waiting time to get into the food hall at breakfast and for evening meals could be lengthy. The food quality was average. On one occasion, I found a large piece of wire in my pasta. I also had food poisoning, which is no surprise given the crowds in the food hall and hygiene habits of some guests. We stopped going to the food hall after the food poisoning incident. Unfortunately, most resort hotels in the area adopt the food hall method of feeding guests. Also disappointed that use of the gym costs extra. The sports bar was never open. We stayed almost four weeks at the hotel and overall we were very disappointed.
Stayed 27 nights in Feb 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Eithne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over rated

Excellent decorative appearance but hotel over rated and breakfast is like a cattle market. Pool area sun beds hogged from 7am by people who keep their towels from previous day. Corridors echo the noise
Stayed 2 nights in Mar 2025

8/10 Good

Richard

Stayed 7 nights in Feb 2025

10/10 Excellent

william

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel great food and location
Stayed 8 nights in Feb 2025

10/10 Excellent

Muriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the Mediterranean palace Tenerife. The hotel is located in one of the best places right by El Camisón beach where you can see the most beautiful sunset. It has great facilities with an amazing pool, beach volleyball court and lots of entertainment. The best however was the incredibly friendly staff who made our time there extra special. We will certainly be back!
Stayed 6 nights in Feb 2025

10/10 Excellent

Dudley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location Staff were great All new as been re ferb last year Breakfast good Would recommend
Stayed 7 nights in Feb 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really nice hotel- good food and services and only minor issues - Pool area very busy but despite notices about towels being removed from sunbeds if they were unattended for more than 30mins this didn’t happen -however ball playing in the pool was stopped even if pool was pretty much empty. Maybe some of the policies could be reviewed
Stayed 4 nights in Feb 2025

10/10 Excellent

nitin

Liked: Cleanliness, amenities, property conditions & facilities
Apart from shower everything ok
Stayed 8 nights in Feb 2025

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, lovely staff and great rooms.
Stayed 4 nights in Feb 2025

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality hotel .
Stayed 1 night in Jan 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, easy to navigate, perfect location. Very prompt and clean. Zero complaints. Will definitely visit again!
Stayed 7 nights in Jan 2025

10/10 Excellent

Shirlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the Mediterranean Palace so central and very friendly staff. Would definitely recommend Stayed in a splash pool room which was lovely
Stayed 11 nights in Dec 2024

10/10 Excellent

Jean Mclean

Stayed 7 nights in Dec 2024

10/10 Excellent

Jo

Stayed 3 nights in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
beds were not comfortable
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Perfect location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gurprit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel across the board.
Stayed 4 nights in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel recently renovated fantastic food and staff
Stayed 7 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in good location, staff really accommodating. We have stayed here many times, it’s just had a revamped and rooms are lovely with up to date technology which it was lacking.
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Great!
Stayed 6 nights in Oct 2024

10/10 Excellent

Daniel

Stayed 4 nights in Sep 2024