16 Apr 2024 by Dirección Comercial
Lieber Herr Petervielen Dank, dass Sie sich eine Minute Ihrer kostbaren Zeit genommen haben, um uns zu bewerten.Wir entschuldigen uns dafür, dass wir Sie nicht überrascht haben.Ich freue mich, Ihnen mitteilen zu können, dass wir in unserem Hotel und in unseren Restaurants neue gastronomische Angebote entwickeln und umsetzen. Wir hoffen, Sie bald wieder zu sehen, damit Sie unser neues gastronomisches Angebot genießen können.Wir wünschen Ihnen alles Gute,wir grüßen Sie ganz herzlich Hotel Puerto Palace
9 Mar 2022 by Direktor
Sehr geehrter Gast, Wir nehmen Bezug auf Ihren Feedback. Unsere Zimmer haben keine Minibar. Unsere Zimmer haben einen Mini Kühlschrank als Standard Austattung. Bitte entschuldigen Sie die Unannehmlichkeiten die Ihnen entstanden sind dass der Bewertungsbogen im kein neuer war und das der Parkhaus Fahrstuhl viel benutz worden ist. Wir hoffen, Ihr Vertrauen bei Ihrem nächsten Aufenthalt wieder zugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Hotel Puerto Palace Direktor
As a guest of Hotel Puerto Palace, you'll find 2 outdoor swimming pools and 2 hot tubs along with an outdoor tennis court, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. A kids' pool, spa services, and a library are also featured at the family-friendly Hotel Puerto Palace. Limited free parking is available on a first-come, first-served basis. This 4-star Puerto de la Cruz hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Hotel Puerto Palace offers 314 air-conditioned accommodations with minibars and a hairdryer. Rooms open to balconies or patios. Beds feature down duvets. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Hotel Puerto Palace has a restaurant on site.
2 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that this property has a dress code that requires long pants in the restaurant during dinner hours.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
