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4.0 out of 5

"The buffet area was like a large canteen, no organisation, people walking around looking for seats . No one there to help or direct you to a table lik ... " More

By a verified traveller on Sun 13 Oct 2019

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Hotel Description

Our customers tell us they enjoy H10 Conquistador's beach location. During your stay, you're just a quick walk from Playa de las Américas. Enjoy features like free WiFi in public areas, plus 3 outdoor pools and 4 restaurants. This 4-star resort has 485 rooms over 8 floors. All rooms offer free WiFi and balconies.

  • Air-conditioned rooms with balconies, satellite TV and minibars
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with body wraps, manicures and pedicures or body scrubs at DeSPAcio
  • Services include a free kids' club, a lifeguard on site and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a fitness centre and tennis lessons
  • Guests speak favourably about the helpful staff and the beach
  • Within a 15-minute walk of Las Vistas Beach and Veronicas Strip

Double Room (2 adults)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€132* Per night/room 17 May - 18 May

Double Room (Privilege)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room (3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room (2 adults and 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room Single Use, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Double Room Single Use

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

H10 Conquistador ratings based on 32 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for H10 Conquistador

Everyone (15) Couples (7) Business (1) Family (4) Other (2) Friends (1)
5 out of 5
The buffet area was like a large canteen, no organisation, people walking around looking for seats . No one there to help or direct you to a table like a proper restaurant. There was nothing glamorous about it at all . No carpet , no atmosphere, It was very disappointing. Everyone was overdressed fir this restaurant. The food was luke warm , the ice cream melted . Entertainment ended way to early , started at 9pm & finished at 10 pm you are only getting into it when it’s over ....

Posted by on 13 Oct 2019

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Comment from Hotel Management

15 Oct 2019 by Daniela D.G

Dear Anonymus, Thank you for sharing your experience after your stay. We feel really disappointed we couldn't fulfill your expectations. We will to take your feedback on board for future improvement and we hope you can give us a second chance in the future. Thanks again for your feedback. Kindest regards from the H10 Conquistador's Team.

5 out of 5
Stunning hotel with everything you need. Next to beach, bars and restaurents all you need on holiday.

Posted by on 30 May 2019

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Comment from Hotel Management

3 Jun 2019 by Daniela D.G

Dear Guest, Thank you very much for such a nice rate! We are delighted you could enjoyed our hotel and facilities. We hope to welcome you back if you decide to visit Tenerife again! Kindest regards from the H10 Conquistador's Team

5 out of 5
The hotel had a fantastic location with access from pool area through a door to the sea front promenade, we were half board and food at breakfast was fabulous lots of choice and freshly cooked pancakes,eggs of all sorts and evening meal was same lots of choice and freshly cooked meats and pasta's.Hotel room was bright and well appointed and nice bathroom only gripe is having to pay extra for safe in room and also deposit for pool towels.

Posted by on 2 May 2019

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Comment from Hotel Management

3 May 2019 by Daniela D.G.

Dear guest, Thank you for choosing us for your holidays. We are delighted to read you enjoyed your stay and especially our location and food. We do hope to welcome you again in the future. Kindest regards from the H10 Conqistador's team

5 out of 5

Lovely hotel by the beach

Lovely hotel very central, fantastic sea views, very clean, good food and all round great service.

Posted by , from R on 25 Jun 2017

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Comment from Hotel Management

6 Jul 2017 by Anabel G.V

Dear Gareth, Thanks for the comment you made. We are delighted that you enjoyed our services and facilities, the variety of food, the location, the views and the cleanliness. We hope to see you again. Kindest regards from H10 Conquistador's Team!

2 out of 5

Not worthy of status - RUINED BY 'ALL INCLUSIVE'

Pros: Location.
Cons: Get rid of the 'all inclusive' arrangement. Provide a better selection of English TV channels ( - only 5 English speaking & really only BBC World).
Location: Central.
With a great location & previous good reputation I would have expected more. The 'All Inclusive' arrangement has spoilt the hotel, with many guests simply not willing at all to venture out of the hotel, and therefore the pool area in constantly packed, with sunbeds crammed in & certainly not pleasant at all. For guests not on 'all inclusive', i.e. half board, the pool bar at lunch time in not geared up to cater for a choice from a small menu. The rooms are ok, & clean, however comfort & enjoyment is hampered by some rooms (i.e. pool view rooms) been effected by significant noise from the entertainment & other rooms not having functioning air-conditioning.

Posted by , from England on 9 Apr 2017

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Comment from Hotel Management

12 Apr 2017 by Anabel G.V

Dear Disapponted, Thanks for sharing your thoughts. We would like to inform you that in order to meet every ones requirements the hotel management have catered for different pensions, so our guests can have just bed & breakfast, half board, full board or all inclusive and all inclusive premium. We try to satisfy all our guests as the hotel counts with many different nationalities and tastes and therefore should offer different choices for all of them. We are sorry to read that it was not satisfactory for you. Kindest regards from H10 Conquistador's Team!

4 out of 5

Ideal for Couple (in 60's)

1). Not enough lifts. 2). Not sufficient cushions for sun beds at pool which resulted in our going to beach. The hotel probably lost €40 per day in lost revenue (€400 for 10 days) in terms of drinks / snacks etc. 3). Staff friendly and attentive. 4). Food for lunch / dinner much better than expected and far superior to other 4* / 5* hotels we have stayed in Las Americas. Drink prices reasonable. 5). Nightly entertainment very good.

Posted by on 23 Apr 2013

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4 out of 5

h10 conquistador

Excellent location for a hotel, only 50 metres from the beach and close to restaurants and bars. Food was first class with a wide selection to choose from. The evening entertainment was alright with perhaps just a little too much dancing. Daily activies where good and those in charge very friendly and caring. The reception staff where very busy but could be a lot more friendly and maybe a roped queueing line would enhance the wait.

Posted by on 28 Mar 2013

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4 out of 5

Excellent location and great food.

Had a great holiday enjoying excellent food in a perfect location with enough hotel space to accommodate the many guests in the Resturant and the pool.

Posted by on 7 May 2012

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4 out of 5

Posted by on 1 Mar 2020

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Comment from Hotel Management

2 Mar 2020 by Daniela D.G

Dear guest, Thank you for rating us on Ebookers. We hope you enjoyed your stay and we would love to welcomeyou back in the future. Kindest regards from the H10 Conquistador's Team.

2 out of 5
Töykeä ja ylimielinen palvelu. Hotellin vastaanoton henkilökunta oli poikkeuksetta nihkeällä asenteella. Kiitos ja hyvästi

Posted by on 29 Feb 2020

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Comment from Hotel Management

4 Mar 2020 by Daniela D.G

Hyvä vieras, kiitos palautteestasi. Olemme pettyneitä lukemaan arvosteluasi. Haluamme mielellämme saada lisätietoja vierailustasi. Parhaimmat tervehdykset H10 Conquistador -tiimiltä

All-inclusive Details

All-inclusive room rates at H10 Conquistador are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • In-room minibar (all beverages included)

Entertainment

  • On-site live performances

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Room service
  • Airport transfers
  • Gratuities

  • Surcharge for premium or imported alcoholic beverages
  • Taxes included
  • All meals served buffet style
  • Buffet and à la carte dining
  • All on-site activities, facilities and equipment included
  • Airport transfers not included
  • On-site live performances included
  • Gratuities not included
  • Room service not included
  • All food and beverages included

Property Features

Some rates at H10 Conquistador are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. H10 Conquistador offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A poolside bar, and A bar/lounge. WiFi is free in public spaces. A kids' pool, spa services, and a terrace are also featured at the family-friendly H10 Conquistador. This 4-star Arona resort is smoke free.

  • 1 building
  • 485 guestrooms or units
  • 8 levels
  • 4 dining venues
  • 2 bars or lounges
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Airport: Tenerife (TFS-Tenerife South) (18.5 km / 11.5 mi)

Room Amenities

H10 Conquistador offers 485 forms of air-conditioned accommodation with minibars and complimentary bottles of water. Rooms open to balconies. Satellite televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Arona resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.

Tajinaste – This buffet restaurant serves breakfast, lunch and dinner. Reservations are required.

La Vita e Bella – This theme restaurant specialises in Italian cuisine. Reservations are required. Open selected days.

Restaurante Mencey Snack – On-site family restaurant. Reservations are required. Open daily.

Steak House – This theme restaurant specialises in barbecue. Reservations are required. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Tennis lessons on site
  • Windsurfing nearby
  • Playground on site
  • Bicycle rentals nearby
  • Jet skiing nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

DeSPAcio has 3 treatment rooms, including rooms for couples. Services include body wraps, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Spa tub in spa
  • Number of treatment rooms 3
  • Minimum age to access spa is 16
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Property follows sanitisation practices of European Holiday Home Association (EHHA - Europe)
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 3 per person (approximately)
  • In-room safe fee: EUR 18 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • H10 Conquistador Arona
  • H10 Conquistador Hotel Arona
  • H10 Conquistador Hotel
  • H10 Conquistador Resort Arona
  • H10 Conquistador Arona
  • H10 Conquistador Resort
  • H10 Conquistador Resort Arona

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.