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AC Hotel Tenerife by Marriott

4.0 star property

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Photo gallery for AC Hotel Tenerife by Marriott

A rooftop terrace with a pool, white chairs, and umbrellas. A clock tower is visible in the background.
A modern hotel entrance with large glass windows, a reception desk, and two potted plants.
An outdoor seating area with a sofa, round tables, and umbrellas.
A modern dining area with a long table and cushioned chairs, surrounded by shelves with decorative items.
A modern bar area with a curved counter, multiple shelves of bottles, and a variety of glasses.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle Candelaria 31, Santa Cruz de Tenerife, 38003
  • Place, Plaza de Espana
    ‪2 min walk‬
  • Place, Garcia Sanabria Park
    ‪10 min walk‬
  • Place, Tenerife Auditorium
    ‪15 min walk‬
  • Airport, Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪11 min drive‬

Room options

View all photos for Family Room, 2 Single Beds, City View

A modern hotel room with a large bed, bedside tables, and a built-in wardrobe.

Family Room, 2 Single Beds, City View

8.8 out of 10
Excellent
(14 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk, and chairs, a small table, and a view of the city through large windows.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(49 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A modern hotel room with a large bed, a desk, and chairs, a small table, and a view of the city through large windows.

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A modern hotel room with a large bed, a desk, and chairs, a small table, and a view of the city through large windows.

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

AC Hotel Tenerife by Marriott

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
AC Hotel Tenerife by Marriott offers 83 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 50-inch LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Santa Cruz de Tenerife hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at AC Hotel Tenerife by Marriott, you're just a quick walk from Plaza de Espana. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi (speed: 50+ Mbps)
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Steps from Plaza de Espana and Guimera Theater
AC Hotel Tenerife by Marriott offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 2 meeting rooms, and coworking spaces. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly AC Hotel Tenerife by Marriott. Parking is available for a fee.

This 4-star Santa Cruz de Tenerife hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
AC Lounge - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Rooftop Terrace - This poolside rooftop bar serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18.19 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • AC Lounge
  • Rooftop Terrace

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 646 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The rooftop terrace and pool may be closed on occasion due to private events. Dining is available at the lounge during rooftop terrace closures.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.19 per person
  • Covered self parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

AC Hotel Tenerife
Ac Tenerife By Marriott
AC Hotel Tenerife by Marriott Hotel
AC Hotel Tenerife by Marriott Santa Cruz de Tenerife
AC Hotel Tenerife by Marriott Hotel Santa Cruz de Tenerife

AC Hotel Tenerife by Marriott Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 261 out of 409 reviews
Rating 8 - Good. 104 out of 409 reviews
Rating 6 - Okay. 26 out of 409 reviews
Rating 4 - Poor. 9 out of 409 reviews
Rating 2 - Terrible. 9 out of 409 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and aesthetic room. Staff was very nice and willing to help with anything. Great pool and rooftop bar. Would stay again!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room, good breakfast, good location for shopping, good price point. A little hard to find in the maze of streets!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very jice hotel for business or pleaseure.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room, great location and very helpful staff. Breakfast very limited is my only negative.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious with a really nice bathroom
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Kelley

Liked: Cleanliness, property conditions & facilities
Clean and quiet with an excellent breakfast.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Rajan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great at the Hotel !
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment that we arrived until the moment that we checked out our stay at this hotel was spectacular. The staff allowed us to leave our luggage with them before check-in time and everyone there should be recommended for their level of professionalism and courtesy and making us feel very welcome. The next time that we are in Tenerife, we will definitely be staying at that hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

GRAHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had everything we needed for a comfortable stay.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 12 nights in Jun 2025
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were v professional upon arrival and helpful. The hotel is next to a lovely square and amenities are very close by. There is a gym for the super models and a nice restaurant for the rest of us. A short walk (20 mins) to the port if you’re catching the cruise liner and a 20min walk to the bus station to go anywhere on the island. Clean and up to date. They have a sister hotel in Gran Canaria, the class runs through the hotels.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Gholam H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed staying there

Great location, nice hotel clean and beautiful and nice people.
Stayed 15 nights in Jul 2023
Verified review

8/10 Good

Marie

Liked: Cleanliness, property conditions & facilities
Excellent location. Customer service could be improved to older ladies
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

John

Liked: Amenities
Breakfast menu is vey comprehensive, with hot items cooked to order. Lovely large comfortable dining area overlooking views to the outside. Hotel has the front, cruise docking area, shops, many delightful bars and restaurants within a short walking distance. Rooms are well sized and cleaned, and all staff are welcoming. Roof bar and pool a bonus, also serves a wide variety of drinks, cocktails and food to order.
Stayed 14 nights in Jan 2026
Verified review

8/10 Good

Saija

Liked: Cleanliness, staff & service, property conditions & facilities
Not a luxury hotel, but a very good one. Rooftop bar with a dj on weekends. Good breakfast with enough variation, fresh fruits, spanish omelette, eggs, natural yoghurt with muesli, etc and a very decent price. We didn’t have a view, only the light pit, but it meant that the room was quiet. The gym is tiny, but rooms quite big.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Inga

Liked: Cleanliness, staff & service, amenities
Highly recommended
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in the heart of Santa Cruz

Perfect location, beautiful rooftop pool, clean, spacious room, delicious breakfast, friendly staff... everything was just perfect!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel Definitely will be back ,, staff and hotel where amazing,, super clean and super friendly,, and a great location .. one of my best stays in all of the Canary Islands
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities
Hotel was perfect for an overnight stay, room was great, I would recommend you request a room away from the street, very noisey. Breakfast was ok, staff need to refill when food is finished. Great location, shops, restaurants at your doorstep. 10 minute walk to the cruise terminal and 25 minute walk to the central bus station.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central hotel

Excellent centrally located hotel. Very clean and comfortable - right in the heart of the city.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Mr Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff very good could not fault the establishment.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel conveniently located near all amenities and close to the waterfront.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and accommodating. We arrived at 2am and they expedited check in to allow us to get to our room. They also agreed to hold our luggage once the airport found it until the end of the cruise even though we were not staying with them at the end of the cruise. Exceptional customer service! Great location in Tenerife as well!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Nicholas Philip

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel is spotless and feels very safe and a very good standard. there is little to do at the hotel so if for leisure you will need to head out.
Stayed 4 nights in Sep 2025