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"The staff at Tenerife Playa are fantastic, from the bar staff to the food hall and of course your excellent Miranda. I must also say that the beds and ... " More

By spratters on Mon 13 Oct 2014

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Hotel Description

H10 Tenerife Playa's great location gets high marks from our customers. During your stay, you're just a quick walk from Lago Martianez Swimming Pools. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and 2 restaurants. This 4-star hotel has 324 rooms over 10 floors. Free WiFi and balconies are available in all rooms.

  • Air-conditioned rooms with balconies, flat-screen TVs and minibars
  • Free WiFi
  • For dining with ocean views, stop by Restaurante El Drago, one of the property's 2 restaurants
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a sauna and a playground
  • Guests speak favourably about the helpful staff and the comfortable guestrooms
  • Steps from Lago Martianez Swimming Pools and 11 minutes on foot from Plaza del Charco

Basic Double Room (No Balcony)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€76* Per night/room 7 Jun - 8 Jun

Basic Single Room (No Balcony)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room, Balcony, Sea View (3 adultos)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room, Balcony (3 adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room, Balcony, Sea View (2 adults and 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room Single Use, Balcony, Sea View

Bed Count 1 Full Bed Maximum Occupancy 1 Max

H10 Tenerife Playa ratings based on 24 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for H10 Tenerife Playa

Everyone (3) Couples (13) Family (4) Other (2) Friends (1)
1 out of 5
Didn’t end up going due to cancelled flights. Hotel refuses to refund me/waiver the hotel. Ebookers still haven’t refunded an Atol protected journey. Won’t be booking with the Hotel again or ebookers

Posted by on 8 Sep 2020

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4 out of 5

Posted by on 1 Apr 2020

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4 out of 5

relaxing break

The staff at Tenerife Playa are fantastic, from the bar staff to the food hall and of course your excellent Miranda. I must also say that the beds and pillows are by far the most comfortable we have ever had in any hotel room. Room cleaned daily and sheets changed 3 times in the week. hired a car to get there from the south, didnt realise you had no car parking facilities. Should have checked. A bit congested around pool. Not a lot you can do about that as you had every space filled in with sunbeds. A few more parasols would have been handy & small tables next to beds. Great holiday.

Posted by on 13 Oct 2014

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4 out of 5

overall good place

Good hotel,close to central amenities. Seafront location. Would like. To have coffee making. facility in room +ironing.during lunch and dinner drinks are charged,even water

Posted by on 2 Sep 2014

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5 out of 5

family hotel for all ages

wonderful position overlooking sea and lake,large hotel with facilities for all ages,buffet breakfast and dinner inclusive had plenty of variety,hot and cold.

Posted by on 18 Jun 2012

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5 out of 5
Der Standort nähe zum Meer und der Altstadt...........

Posted by on 18 Feb 2020

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Comment from Hotel Management

11 Mar 2020 by The Management

Dear Guests, thank you for your excellent evaluation! Best regards

4 out of 5
Siisti hotelli, miellyttävä allasalue, hyvä aamiainen. Huone oli suhteellisen pieni.

Posted by on 10 Feb 2020

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Comment from Hotel Management

11 Mar 2020 by The Management

Dear Guests, thank you for your evaluation, and kind comments and suggestions. Best regards

4 out of 5
Hotelli sijaitsee upealla paikalla merivesialtaiden vieressä. Hotellihuone ihan perustasoa, parveke kuitenkin rannalle, josta iso plussa. Kylppärin hajuhaitoista tuli mieleen, olisiko ehkä putkirempan tarve? Puolihoitoon kuuluva ruoka, etenkin aamiainen oli monipuolista ja maukasta buffeepöydistä; tunnelma kuitenkin rauhaton ja tarjoilijat hyvin työllistettyjä ja kiireisiä (osoittivat mm.kullekin istumapaikat, parhaat pöydät varattuja?!). Pidän hiukan rennommasta tyylistä, vaikka olenkin tyytyväinen saamaani palveluun. Kaiken kaikkiaan: hotellissa hiukan old-fashion meininki, jossa olisi mielestäni päivittäisen paikka.

Posted by on 26 Jan 2019

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Comment from Hotel Management

8 Feb 2019 by The Management

Dear Guests, thank you for your very good evaluation of our hotel and your kind comments and suggestions. We are pleased you enjoyed your holidays in general, and we hope you will soon come and spend your holidays here with us again. Best regards

4 out of 5
Erinomainen sijainti. Todella monipuolinen aamiainen. Ystävällinen henkilökunta. Osa televisiokanavista katsomiskelvottomia. Wi-Fi ei toiminut. Kylpyhuoneessa häiritsevä homeen haju. Hienot näköalat ja hyvä palvelu korvaavat puutteita.

Posted by on 24 Jan 2019

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Comment from Hotel Management

8 Feb 2019 by The Management

Dear Guests, thank you for your kind evaluation, comments and suggestions. We are pleased you enjoyed the hotel in general, and we hope you will soon come and spend another holiday here with us. Best regards

4 out of 5

Loistava sijainti

Hotellin sijainti on erittäin hyvä -rantabulevardin päässä ja meriuimalan vastapäätä, myös uimaranta on aivan vieressä. Aamiainen oli monipuolinen ja kuohuviiniäkin oli tarjolla joka päivä. Illallisten ruoat vaihtuivat joka päivä ja valinnan varaa todellakin riitti. Ruokien taso hyvä. Ravintolan ruokasalista hieno näkymä merelle. Asuinhuone oli aika pieni ja äänen eristävyys parvekeovessa huono tai sanotaan etelämaiden normaali. Me tarvittiin jääkaappia, koska kävimme vaeltamassa ja tarvittiin eväitä vaellukselle mukaan. Mutta minibaarin jääkaappia ei saanut käyttää, se oli lukossa, koska emme tehneet minibaarin tilausta. Ei tuntunut kovin järkevältä, koska jääkaappi oli kuitenkin päällä koko ajan. Reception väki tarjosi omaa jääkaappia lääkkeiden tai jonkun ruoan säilyttämiseen. Se auttoi. Meille sattui parisänky jossa oli yhtenäinen patja ja yksi peitto. Pyysin vaihtaa kahteen peittoon, mutta vastaanottovirkailija itse ehdotti vaihtaa myös kahteen erilliseen patjaan. Se vaihto järjestyi heti. Oli kyllä hyvin avuliasta toimintaa. Ja unet paranivat! Hotellin sisäpihalla oli lämmitetty uima-allas ja lämmitetty poreallas. Ihan hyviä.

Posted by , from Helsinki on 27 Mar 2017

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All-inclusive Details

All-inclusive room rates at H10 Tenerife Playa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at H10 Tenerife Playa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. H10 Tenerife Playa offers its guests 2 outdoor swimming pools, a sauna, a fitness centre, and a kids' pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly H10 Tenerife Playa. Smoking is allowed in designated areas at this 4-star Puerto de la Cruz hotel.

  • 1 building
  • 324 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 139 sq. m of conference space
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Santa Cruz de Tenerife (TFN-Tenerife North) (27.3 km / 17 mi)

Room Amenities

H10 Tenerife Playa offers 324 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Restaurante El Drago – Overlooking the ocean, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Bar Tinerfe – On-site bar. Open daily.

Restaurante El Lagar – This poolside restaurant specialises in Mediterranean cuisine and only serves lunch. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Waterskiing nearby
  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Golf lessons available nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

No on-site parking is available

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cots/infant beds. This property accepts credit cards, debit cards and cash. This property uses eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Property follows sanitisation practices of European Holiday Home Association (EHHA - Europe)
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Please note, some room types at this property are not available when booking a stay with children.
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • H10 Playa Tenerife
  • H10 Tenerife Playa
  • H10 Tenerife Playa Hotel
  • H10 Tenerife Playa Hotel Puerto de la Cruz
  • H10 Tenerife Playa Puerto de la Cruz
  • Playa Tenerife
  • Tenerife H10
  • Tenerife H10 Playa
  • Tenerife Playa
  • Tenerife Playa H10
  • H10 Tenerife Playa Hotel
  • H10 Tenerife Playa Puerto de la Cruz
  • H10 Tenerife Playa Hotel Puerto de la Cruz

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.