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Alexandre Gala

4.0 star property
VIP Access

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Photo gallery for Alexandre Gala

2 outdoor pools, pool loungers
Restaurant
Terrace/patio
Family Room, Multiple Beds
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Parking available
  • Bar
  • Hot tub
  • Spa

Explore the area

View in a map
Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Tenerife, 38660
  • Place, Veronicas Strip
    ‪3 min walk‬
  • Place, Playa de las Américas
    ‪5 min walk‬
  • Place, Los Cristianos Beach
    ‪5 min drive‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • 29 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Standard Single Room, Balcony

Minibar, in-room safe, desk, blackout curtains

Standard Single Room, Balcony

  • 29 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Club Alexandre Superior Room

Club Alexandre Superior Room

Club Alexandre Superior Room

7.0 out of 10
Good
(4 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, Balcony

Minibar, in-room safe, desk, blackout curtains

Standard Room, Balcony

7.6 out of 10
Good
(11 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

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About this property

Alexandre Gala

Family-friendly hotel with 2 outdoor pools and a full-service spa
This smoke-free hotel features 2 outdoor pools, a full-service spa, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Alexandre Gala offers 308 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Arona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including hydrotherapy.
During your stay at Alexandre Gala, you're just a quick walk from Playa de las Américas. Features include free WiFi in public areas, plus 2 outdoor pools and a full-service spa.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Self parking available for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to massages, hydrotherapy, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and fitness classes
  • Within a 15-minute walk of Siam Park and Playa de las Américas
Some rates at Alexandre Gala are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Alexandre Gala offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 323 square feet (30 square meters) and includes a conference center. A children's pool, a sauna, and spa services are also featured at the family-friendly Alexandre Gala. Parking is available for a fee.

This 4-star Arona hotel is smoke free.

Alexandre Gala has a restaurant on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Alexandre Gala are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 10 per day)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (323 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • Lift

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 10 per day
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 2.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number H-38-4-0000259
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gala Hotel Tenerife
Gala Tenerife
Gala Tenerife Arona
Gala Tenerife Hotel
Hotel Gala Tenerife
Hotel Gala Tenerife Arona
Tenerife Gala Hotel
Tenerife Hotel Gala
Hotel Gala Tenerife
Alexandre Gala Hotel
Alexandre Gala Arona
Alexandre Hotel Gala
Alexandre Gala Hotel Arona

Alexandre Gala Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 92 out of 245 reviews
Rating 8 - Good. 87 out of 245 reviews
Rating 6 - Okay. 42 out of 245 reviews
Rating 4 - Poor. 16 out of 245 reviews
Rating 2 - Terrible. 8 out of 245 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Reza

Stayed 2 nights in Jul 2025

10/10 Excellent

Chandler

Stayed 3 nights in Jun 2025

8/10 Good

Bartlomiej

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week whit daughter..

The hotel was really good.. Perfect location, walking distance to restaurant, shops and beach.. Lovel spa and great pool area.. I spent a week with my daughter at Alexandre Gala and we liked it.. Just one think what i didn't like its the breakfast, and coffee ..but that's just my opinion.. I recommended the hotel and i will gladly come back. Thank you for the good time...
Stayed 7 nights in May 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great however no clear indication of what food and drinks where in the all inclusive package outside of the dinning hall.
Stayed 7 nights in May 2025

10/10 Excellent

James Michael Arthur Edward

Stayed 5 nights in May 2025

8/10 Good

debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in/out easy. The hotel is very nice, great pool area. Enjoyed the spa. Half board was a bonus…I didn’t know I booked that option…saved a lot of money on food! Beds are harder, room cleaned everyday, coffeemaker in room.
Stayed 6 nights in May 2025

10/10 Excellent

Mr PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anybody reading this take stock, booked this hotel on a quick break to Tenerife. The hotel was excellent, Location walking distance to beach, shopping, restaurants. Management were very professional, polite, helpful. Catering staff took pride in their hospitality making sure food was presented and cooked to a high standard Cleaning staff who were always extremely busy in hotel and accommodation, pool and bar deserved a special mention. 35 years travelling hotels with business and pleasure, far more than most people could imagine this hotel provides everything you need. Some major chain hotels in uk could do with a week holiday here to understand customer focus. Thank you I will return.
Stayed 7 nights in Apr 2025

6/10 Okay

Pierce

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 4 nights in Apr 2025

8/10 Good

Eileen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Sharsha Raeeza

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very pleasant stay here. The staff have been very kind and even gave me a bottle of fizz to celebrate my birthday. Everything is pretty much walkable. Only a couple of issues, the music from Veronica’s blares at silly o’clock in the morning, you have to pay for drinks (even water) when you have half board (dinner/lunch). The waiters can just rush you when you have either just sit down or are mid mouthful. Other than that, first time solo travelling and i felt very safe and very frequently people!
Stayed 6 nights in Mar 2025

10/10 Excellent

Jordanne

Stayed 9 nights in Mar 2025

6/10 Okay

Juraj

Liked: Cleanliness, staff & service, property conditions & facilities
overal it was clean, great location and staf was very friendly no problem there, however must point few issues not much food choices very repetitive, tv exploaded in middle of the night sorted next day t bff tho but was not pleasant experince, 3days room not claned despite having “please clean my room sign” on the door and going out, getting to the room is not convinient, all rooms are with balcony but noone tells you prior booking your is on the ground with option to upgrade. at dinner time even water costs 2,50€ as thre is no jar or dispenser available.
Stayed 5 nights in Mar 2025

10/10 Excellent

tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning of the room each morning and loved how they made our beds and cleaned our bathroom but their was one thing that was not good and it was the night club every night till four in the morning. Did not get much sleep apart from that our stay was lovely and would return again thank you
Stayed 7 nights in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had everything you could want for a holiday. I asked for a quiet room and was upgraded to a superior room. One of the female bar staff (entertainment bar)was quite surly. The toilet in the bathroom was a little too low which could present a problem for the elderly with mobility problems.
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel
Stayed 5 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, staff friendly and perfect sleep
Stayed 4 nights in Mar 2025

8/10 Good

Sakari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Deimante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

sadaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

short stay

The Hotel is Ok, the staff are excellent. Rooms good. Gym - old and not well looked after and doesn't open until 10 am! The pool area is lovely BUT people putting towels on sunbeds nd not turning up till after midday is a big issue. Kids in the whirlpool, means the adults don't get a look in! I know not the hotel's thought but I think it needs to be managed better. half board is OK. Food is average to OK , the staff serving the food really nice, but the guys doing the tables with drinks, clearing etc, very rude, no one welcomes you and gives you a table, but if you sit at a table the guys don't like it, they wave their arms and tell you to move ! even if you have your food in front of you.
Stayed 4 nights in Jan 2025