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4.1 out of 5

"Distinctive architecture, good location, great service. Lovely spa. Lot of restaurants, but not all open for dinner. Limited vegetarian options. Shou ... " More

By a verified traveller on Mon 30 Dec 2019

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Hotel Description

Our customers tell us that they can't get enough of the restaurant at The Ritz-Carlton, Abama. During your stay, you'll be within walking distance of Playa de Abama. You'll find features such as free WiFi in public areas, free self-parking and a free beach shuttle. Built in 2005, this 5-star hotel has 459 rooms over 10 floors. Each room includes amenities such as free WiFi and a deep-soaking bath.

  • Air-conditioned rooms with furnished balconies, deep-soaking bathtubs and iPod docking stations
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy Spanish cuisine with a poolside location at M.B, one of the property's 7 restaurants
  • Take a swim in the 7 outdoor pools or soak in the spa tub
  • Indulge with hot stone massages, facials or reflexology at The Ritz-Carlton Spa
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes 7 outdoor tennis courts, a 24-hour fitness centre and a steam room
  • Guests speak favourably about the beach and the pool
  • 12 minutes by car from Alcala Beach and 14 minutes from Puerto Colon Marina
  • Free beach shuttle service

Deluxe Room, Non Smoking (Citadel)

Bed Count 1 King Bed Maximum Occupancy 3 Max
€246* Per night/room 13 May - 14 May

Suite, 1 Bedroom, Non Smoking, Ocean View (Adults Only,1 Bedroom)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Suite, 1 Double Bed, Non Smoking, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Suite, 1 Bedroom, Non Smoking, Resort View (Adults Only,1 Bedroom)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royal Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Balcony, Resort View (Adults Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Ritz-Carlton, Abama ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Ritz-Carlton, Abama

Everyone (4) Couples (6) Family (3)
4 out of 5
Distinctive architecture, good location, great service. Lovely spa. Lot of restaurants, but not all open for dinner. Limited vegetarian options. Should have a buffet dinner as option, as this would be popular with families with small children.

Posted by on 30 Dec 2019

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5 out of 5
The Abama is a lovely top end hotel. We will be back soon.

Posted by on 13 Nov 2019

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Comment from Hotel Management

14 Nov 2019 by TRC_Abama_Quality

Dear, Thank you for your kind words. I am delighted to hear that you have enjoyed your experience at The Ritz-Carlton, Abama. We could not deliver the Ritz-Carlton service everyone of our guests deserves, without our Ladies & Gentlemen. We all look forward to host you again in the near future! Kind regards, Pablo Morales Quality and Learning Coordinator The Ritz-Carlton, Abama

3 out of 5
Room service was very disappointing. Management did not really care about our complaints. Probably the worst Ritz Carlton I have ever stayed at.

Posted by on 15 May 2018

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3 out of 5

Nice hotel but expensive

I expected more from the hotel more shops more entertainment as the hotel was not near to any town Staff courteous but not friendly ..food at el mirador was the one outstanding from the rest Could of had same experience for half the price I feel & I have stayed at numerous hotels over the years...so nice hotel but expensive

Posted by on 3 Feb 2018

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5 out of 5

Fantastic experience

Beautiful hotel in a fantastic location. Staff were second to none. Facilities and service was 5* all the way. The attention to detail by the staff was quite remarkable. Would definitely recommend and return to this hotel.

Posted by on 11 Feb 2015

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4 out of 5
Der Garten mit all den Palmen ist einzigartig. Das Personal ist äusserst freundlich und hilfsbereit. Das Bett ist von guter Qualität. Sehr ruhige Hotelanlage. Grosses Zimmer. Die Dusche könnte für den Preis etwas komfortabler sein.

Posted by on 19 Dec 2019

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3 out of 5
POSITIF: La qualité en général et le service du personnel et la nourriture. NéGATIF: Le chaos et vacarme absolus au petit déjeuner le matin: salle surpeuplée; les enfants qui crient; les clients de l'hotel (et le personnel) se frottent en se croisant dans la salle du petit déjeuner dans la confusion et le stress le plus total.

Posted by on 18 Dec 2019

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5 out of 5
Best hotel ever ... in every way ... but Without on client friendliness ... not used to Marriott standards ... but wanted to try this ... because of weather, destination and attractive pricing have chosen for Abama ... room was very nice and bigger as usual ... breakfast is fantastic and has all you can dream for ... it Is a bit far from everything , but quiet, elegant tourism, all present even taxi to go where ever you want ... Airport 45€ / Tour island 210€ / Teide 165€ ... top restaurants in hotel, but all in there way of a higher price class, but if that is not a issue, no need to look further , book this hotel!

Posted by , from Fuengirola on 9 Dec 2019

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Comment from Hotel Management

10 Dec 2019 by TRC_Abama_Quality

Dear Sven, Thank you for your kind words. I am delighted to hear that you have enjoyed your experience at The Ritz-Carlton, Abama. We could not deliver the Ritz-Carlton service everyone of our guests deserves, without our Ladies & Gentlemen. We all look forward to host you again in the near future! Kind regards, Pablo Morales Quality and Learning Coordinator The Ritz-Carlton, Abama

5 out of 5
A relaxing 5 star hotel with all the necessary services available. Truly recommend this to everyone looking for a relaxing and high quality time in Tenerife.

Posted by on 1 Dec 2019

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4 out of 5

Posted by on 24 Nov 2019

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Property Features

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At The Ritz-Carlton, Abama, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, A beach bar, and A bar/lounge. Public spaces have free WiFi. This Mediterranean hotel also offers a kids' pool, outdoor tennis courts and a 24-hour fitness centre. Free self parking is available. This 5-star Guia de Isora hotel is smoke free.

  • 459 guestrooms or units
  • 10 levels
  • 5 buildings
  • 7 dining venues
  • 2 bars by the pool
  • 16146 sq ft of conference space
  • 1500 sq. m of conference space
  • Built in 2005
  • Bar on the beach
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Tenerife (TFS-Tenerife South) (32.4 km / 20.2 mi)
  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free self parking and extended parking

Room Amenities

The Ritz-Carlton, Abama offers 459 forms of accommodation which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Private balcony (furnished)
  • Deep-soaking bath
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate bath and shower
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

M.B – This poolside fine-dining restaurant specialises in Spanish cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). 2-star Michelin rating. Reservations are required.

Abama Kabuki – Overlooking the ocean and golf course, this fine-dining restaurant specialises in Japanese cuisine and only serves dinner. 1-star Michelin rating. Reservations are required. Open selected days.

El Mirador – This poolside restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.

Txoko – This restaurant is located by the pool. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Verona – This family restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open selected days.

Late-night fare is available from 24-hour room service.

Nearby Activities

7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a spa tub, a sauna and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing on site
  • Snorkelling nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Windsurfing nearby
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

The Ritz-Carlton Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 5:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Half board inclusive rate plans include breakfast and dinner for 2 adults only.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car required
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 181 per vehicle (roundtrip, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Abama
  • Abama Golf Guia de Isora
  • Abama Golf Resort Guia de Isora
  • Abama Resort
  • Abama Resort Golf
  • Golf Abama
  • Resort Abama
  • Ritz-Carlton Abama Hotel Guia de Isora
  • Ritz-Carlton Abama Hotel
  • Ritz-Carlton Abama Guia de Isora
  • Ritz-Carlton Abama
  • The Ritz-Carlton, Abama Hotel
  • The Ritz-Carlton, Abama Guia de Isora
  • The Ritz-Carlton, Abama Hotel Guia de Isora

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The Ritz-Carlton, Abama offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.