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Studio, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
€81* Per night/room 7 Apr - 8 Apr

Standard Apartment, 2 Bedrooms

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Standard Apartment, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

During your stay at Apartamentos Casablanca, you're just a quick walk from Martianez Shopping Centre. You'll find features such as free WiFi in public areas, plus a full-service spa and an outdoor pool. This comfortable aparthotel has 287 apartments over 7 floors. Each apartment offers free WiFi and a kitchen.

  • Each apartment offers a kitchen, a balcony and a flat-screen TV
  • Free WiFi
  • Places for an enjoyable drink include poolside bar and bar/lounge
  • Continental breakfast served daily for a fee
  • Wired Internet in some public areas for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include babysitting, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a sauna and fitness classes
  • Within a 15-minute walk of Lago Martianez Swimming Pools and Plaza del Charco
  • Airport shuttle service available for a fee

Apartamentos Casablanca ratings based on 11 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Apartamentos Casablanca

Everyone (9) Couples (1)
4 out of 5

Posted by on 19 Feb 2023

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4 out of 5
War gut aber keine Klimaanlage

Posted by on 21 Jul 2022

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4 out of 5
Varustus studiossa oli hyvä ja monipuolinen. Valaistus oli riittävä joka paikassa. Keittiössä voisi olla sekä käsi- että astiapyyhe.

Posted by on 20 Mar 2020

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Comment from Hotel Management

23 Mar 2020 by Departamento de Calidad

Dear Guest, We would like to thank you very much for having chosen Apartamentos Casablanca for your recent stay in Puerto de la Cruz.Your comments are very valuable to us as we want to continue working with the highest quality.We hope to welcome you again in the near future.Kind regards,

2 out of 5

Posted by on 18 Oct 2019

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4 out of 5
Sehr angenehme Anlage, gut plaziert. Schöne und gut ausgestattete Wohnung. Freundliches und hilfsbereiteres Personal. Nur das Essen war ok aber nicht mehr.

Posted by on 21 Apr 2019

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Comment from Hotel Management

3 May 2019 by Departamento de Calidad

Guten Tag Véronique, Vielen dank dass Sie Ihre Erfahrungen in unserem Hotel geteilt haben Unsere kunden verschiedene wünsche haben und wir gerne immer versuchen, es zu erfülen. Es tut uns sehr leid dass Sie unsere bar cafeteria service hat ihnen nicht gefallen. Wir nehmen Ihre Anmerkung zur Kommentare um in die Zukunft zu verbessen. Wir wünschen Ihnen einen schönen Tag

4 out of 5
Wir waren sehr zufrieden! Es waren alle sehr nett und zuvorkommend, das Apartement war super und hatte alles was man braucht (Toaster, Ofen, Sandwichmaker, Wasserkocher etc.). Die Anlage war aber eher durch etwas ältere Menschen besetzt, dies jedoch weil es in Puerto de la Cruz keine Ausgangsmöglichkeiten wie Discos hat. In einigen Jahren (wenn auch wir etwas älter sind) würden wir sofort wieder gehen!

Posted by , from Bern on 19 Nov 2018

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Comment from Hotel Management

29 Dec 2018 by CasablancaQuality 101

Hallo Dominique , Wir freuen uns über Ihre Kommentare zu unserem Komplex .Nechtes mal konnen Sie unser Personal an der Rezeption fragen.Wir konnen einige Discos other Pub- Discos empfehlen. Vielen Dank für ihre positive Kommentare.

4 out of 5

Lomakokemukset

Pros: Sijainti, siisteys, toimivuus, turvallisuus
Cons: Hotellissa oli tasokasta ohjelmaa kahtena iltana - voisi olla useamminkin.
Location: Ravintolat ja ostosmahdollisuudet olivat lähellä, samoin botanical garden ja upea eläintarha Loro Park.
Hotelli Casablanka sekä kaikki kokemamme vastasi täysin odotuksiamme. Hyvä kohdevalinta, hyvä hotelli, onnistunut loma.

Posted by , from Vantaa on 3 Apr 2018

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Comment from Hotel Management

5 Apr 2018 by Departamento de Calidad

Thank you for taking the time to share your opinion about us, through Expedia We are pleased to know that your stay with us was to your entire satisfaction and we appreciate your comments regarding our staff and services which certainly help and motivate us in our efforts to offer the best service to our guests. We hope to have the opportunity to welcome you again in our resort for your next holiday.

4 out of 5

kiva ja hyvä hotelli lähes keskustassa.

Hyvä kuntoilla on rannasta hotellille paljon portaita.

Posted by , from Riihimäki on 26 Nov 2017

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Comment from Hotel Management

13 Dec 2017 by Apartamentos Casablanca

Thank you for taking the time to share your opinion about us, through Expedia

5 out of 5

Bel hôtel parfaitement situé

Cet endroit allie les prestations d'un hôtel avec les avantages d'un appartement. Nous y avons séjourné pendant le mois de juillet 2017 et avons été ravies de notre séjour. Personnel accueillant et à l'écoute de nos demandes. L'hôtel est parfaitement entretenu et offre des services qui répondent à tous les besoins. Jolis balcons en bois qui s'accordent avec le style canarien, un oasis de verdure près de la piscine. Le studio où nous étions était idéalement équipé et propre (ménage quasiment tous les jours). L'emplacement de l'hôtel se situe à 10 mns de marche de la plage, 5 mns à pied du supermarché. Si vous ne voulez pas cuisiner, l'hôtel propose un restaurant ouvert chaque jour où pourrez trouver des menus tout à fait abordables. Des animations sont proposées tous les jours. Nous pourrions tout à fait y séjourner de nouveau.

Posted by on 23 Aug 2017

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Comment from Hotel Management

31 Aug 2017 by Departamento de Calidad

Nous vous remercions pour nous faire connaître votre opinion sur notre établissement à travers de Expedia Nous sommes ravis de savoir que votre séjour était agréable et à votre entière satisfaction. Nous apprécions vos commentaires sur le personnel et les services qui nous donnent la motivation dans nos efforts d’offrir le meilleur service à nos invités. Nous espérons d’avoir l’opportunité de vous souhaitez la bienvenue lors de vos prochaines vacances en nos appartements.

5 out of 5

Hôtel à 10 mn de la plage et du centre ville

Pros: Nous avons aimé le décor de la chambre, la qualité et le confort des équipements, la propreté du ménage, les changements réguliers du linge.
Cons: Ne rien changer, continuer comme cela, c'est parfait.
Location: Cet appart-hotel est situé à 10 mn à pied de l'océan et du centre historique de Puerto de la Cruz, ce qui rend les sorties et promenades très faciles.
Très bonne expérience de cet appart-hôtel. Le studio pour deux personnes était très spacieux, ainsi que le balcon donnant sur la piscine au premier plan et l'océan à l'horizon. A notre arrivée, une bouteille de vin sur la table du salon et une bouteille d'eau au réfrigérateur nous attendaient. Equipement de la cuisine très complet. Ménage fait régulièrement. Piscine agréable. Personnel très accueillant. Nous le recommandons chaleureusement.

Posted by , from Paris on 26 May 2017

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Comment from Hotel Management

16 Jun 2017 by Gerente

Nous vous remercions pour nous faire connaître votre opinion sur notre établissement à travers de Expedia Nous sommes ravis de savoir que votre séjour était agréable et à votre entière satisfaction. Nous apprécions vos commentaires sur le personnel et les services qui nous donnent la motivation dans nos efforts d’offrir le meilleur service à nos invités. Nous espérons d’avoir l’opportunité de vous souhaitez la bienvenue lors de vos prochaines vacances en nos appartements.

Property Features

Apartamentos Casablanca offers its guests a full-service spa, an outdoor pool, and a sauna. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A kids' pool, a fitness centre, and a library are also featured at Apartamentos Casablanca. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 3-star Puerto de la Cruz aparthotel is smoke free.

  • 287 guestrooms or units
  • 7 levels
  • 11 buildings
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Wired internet access - surcharge , Internet access in public areas - surcharge

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Apartamentos Casablanca offers 287 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on weekdays only.

  • In-room kitchen
  • Private balcony
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Microwave
  • Oven
  • Stovetop
  • Coffee maker
  • Kitchenware
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (weekdays only)
  • Hairdryer
  • Safe (surcharge)
  • Telephone
  • Iron and ironing board
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 8:30 AM to 10:30 AM.

On-site venue – This bar serves breakfast, lunch and dinner.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site

Spa Services

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Apartamentos Casablanca offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property is professionally cleaned

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property uses a professional cleaning service
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 8 per person
  • Fee for wired Internet in public areas: EUR 0.10 per minute (rates may vary)
  • Airport shuttle fee: EUR 30 per person (one-way)
  • Covered self-parking fee: EUR 5 per day
  • In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apartamentos Casablanca
  • Apartamentos Casablanca Apartment
  • Apartamentos Casablanca Apartment Puerto de la Cruz
  • Apartamentos Casablanca Puerto de la Cruz
  • Apartamentos Casablanca Tenerife/Puerto De La Cruz
  • Apartments Casablanca Hotel Puerto De La Cruz
  • Casablanca Apartments Tenerife
  • Casablanca Tenerife
  • Apartamentos Casablanca Aparthotel
  • Apartamentos Casablanca Puerto de la Cruz
  • Apartamentos Casablanca Aparthotel Puerto de la Cruz

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:30 AM to 7:00 PM
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.