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Life Hotel Portal

3.0 star property

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Photo gallery for Life Hotel Portal

Front of property
Free daily buffet breakfast
Lobby
Deluxe Triple Room
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping

Explore the area

View in a map
R. Serrana, 235 – Planalto, Gramado, RS, 95670-000
  • Place, Black Lake Park
    ‪9 min walk‬
  • Place, Mini Mundo
    ‪17 min walk‬
  • Place, Gramado Covered Street
    ‪3 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪66 min drive‬

Room options

View all photos for Room with Heating

Minibar, free WiFi

Room with Heating

  • 26 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Single Room with Heating

Minibar, free WiFi

Single Room with Heating

  • 22 sq m
  • Sleeps 1
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Room with Heating

Minibar, free WiFi

Room with Heating

  • 17 sq m
  • Sleeps 3
  • Free Wi-Fi

Similar properties

Front of property
Life Hotel Infinity
Carniel
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 524 reviews
The price is €35
includes taxes & fees
7 Jun - 8 Jun
Life Hotel Infinity

About this property

Life Hotel Portal

Along with a business center, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a TV in a common area.
Life Hotel Portal offers 37 air-conditioned accommodations with minibars and complimentary toiletries. LCD televisions come with satellite channels.

Bathrooms include showers. This Gramado hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Life Hotel Portal, you're just a quick walk from Gramado Gateway. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a business center and TV in a common area
  • Just a 3-minute drive from Gramado Covered Street and 5 minutes from Snowland Park
WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. Life Hotel Portal also features tour/ticket assistance and a television in a common area. Self parking is free.

This 3-star Gramado hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Encantos Portal
Encantos Portal Gramado
Encantos Portal Hotel
Encantos Portal Hotel Gramado
Encantos Portal Hotel Gramado, Brazil
Encantos Portal Hotel
Life Hotel Portal Hotel
Life Hotel Portal Gramado
Life Hotel Portal Hotel Gramado

Life Hotel Portal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 158 out of 323 reviews
Rating 8 - Good. 96 out of 323 reviews
Rating 6 - Okay. 42 out of 323 reviews
Rating 4 - Poor. 20 out of 323 reviews
Rating 2 - Terrible. 7 out of 323 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rosineide

Excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

Denilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top o app
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people give more attention than you expected
Stayed 2 nights in Mar 2024
Verified

2/10 Terrible

Rafael

Disliked: Cleanliness, staff & service, amenities
Tudo péssimo. O hotel estava com falta de água. Inclusive sem papel higiênico no banheiro. Em setembro outro parente foi, relatou que também faltou água, mas eu acreditava que as coisas já tinham sido normalizadas. Eram 4 di´´arias, ficamos apenas 1, péssimo, pior experiência possível.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, amenities
Café, localização e custo benefício!
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Natália

Disliked: Cleanliness, property conditions & facilities, room comfort
Café da manhã era excepcional. Porém nós coloram em um quarto onde não pegava sinal de telefone, muito menos o Wi-Fi do hotel. Os cobertores tinham cheiro de mofo.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo café da manhã. Bem em frente ao pórtico de Gramado, com acesso relativamente rápido ao centro. Nova direção empenhada em melhorar as condições do hotel. Ficaria lá novamente com certeza
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Luis carlos

Liked: Cleanliness, staff & service
Os funcionários foram simpáticos e solicitos mas hotel tem muitos pontos a melhorar: • wifi não funcionou direito durante toda a estadia e como o sinal de rede tim e péssimo ficamos sem internet. • no meio da estadia o sina de tv tbm falhou entao nao tive uma boa experiência
Stayed 6 nights in Dec 2025
Verified

2/10 Terrible

Fabio

Não foi possível ficarmos no hotel. Estivemos no hotel pela manhã, antes do check-in, para verificar se estava tudo ok com a reserva e se poderíamos antecipar o check-in. A recepcionista nos informou que havia um problema na limpeza dos quartos devido à falta de pessoal e que o check-in só seria liberado após as 15h. Porém, 15 min após sairmos do hotel, recebemos um contato da recepção nos informando que o hotel não tinha mais vagas e que seríamos realocados para outro hotel da rede. Esse outro hotel ficava distante do que havíamos reservado, e perdemos um bom tempo até que a comunicação entre os hotéis fosse estabelecida e pudéssemos finalmente fazer o check-in. O segundo hotel era mais barato, mas não recebemos o valor da diferença. No segundo hotel, o estacionamento era pago, então a estadia ficou mais cara.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
incrível
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Amélia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deixou a desejar no estacionamento e na qualidade do colchao funcionarios muito educados e prestativos
Stayed 3 nights in Oct 2025
Verified

8/10 Good

POLYANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O lugar é muito bom! Café da manhã bem feito, bom atendimento, sempre deixavam novas toalhas, chuveiro quente (o que é bem importante no frio) e camas bem confortáveis! Meu único ponto mesmo é no banheiro do nosso quarto que na maioria das vezes molhava o chão quando tomávamos banho.
Stayed 5 nights in Oct 2025
Verified

6/10 Okay

Diana Elena

Análise real

Aparentemente limpo, cheiro deve ser da mobília velha, pia do banheiro a água da torneira inunda o balcão e o chão, o acento do vaso é ruim. Houve um acidente externo que rompeu o cano de água ( isso não foi responsabilidade do hotel), mas faltou água no fim da tarde do dia 06/09, ficamos sem água pra qualquer coisa, banho só no dia 07/09. Ainda que nós chegamos no hotel fim do dia apenas para dormir. Pra nós o hotel foi tipo passagem, seria terrível se tivesse que ficar ali algum tempo ocioso. O café da manhã não é lá essas coisas. Minha análise é que precisa uma reforma nas instalações desde a recepção até a mobília. O preço pago pelo ofertado foi caro, teria conseguido melhor com certeza, e Com certeza não voltaremos.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

WASHINGTON LUIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedagem impecável

Experiência fascinante e agradável a hospedagem
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adoramos ficar hospedado no Life hotel
Stayed 1 night in May 2025
Verified

6/10 Okay

Alexandre

Liked: Staff & service

Precisa melhorar no aspecto aquecedor, ducha...

O hotel deixou a desejar com seu aquecedor, não funcionava perfeitamente e estava muito frio. Também alguns vazamentos na pia e box do banheiro.l, também no tinha ducha no banheiro.
Stayed 4 nights in Jun 2025
Verified

6/10 Okay

Gabriel

Liked: Cleanliness, staff & service, room comfort
A estadia foi normal,deixou a desejar em alguns aspectos. O chuveiro não aquecia tanto, então o banho era morno praticamente. O banheiro ficava vazando a calefação, o que gerava água empossada no chão.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Meio decpcionada

O hotel deixa a desejar comparando qualidade e preço. O quarto é muito pequeno, as fotos do site não correspondem à realidade. Os sofás da recepção são velhos com aparência de sujos. As cobertas amareladas, cama de casal pequena e colchão desconfortável. Banheiro mini, mal dá para se acomodar. A internet, no terceiro piso, não funcionava.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi maravilhoso
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel, simples, apresentudo tudo que precisa

Bom hotel, tem tudo o que precisa. Água quente, calefação, limpeza e café da manhã todos com excelente disponibilidade. Único porém foi o wi-fi e sinal de dados do celular no quarto que eu estava no 3° andar, a internet pegava apenas proximo ao corredor, sendo necessário que o hotel providencie repetidores de sinal.
Stayed 8 nights in Jun 2025
Verified

10/10 Excellent

Cleber

Liked: Cleanliness, amenities, property conditions & facilities
Custo benefício excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

Luiz Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento nota mil.. banheiro pequeno. Restabte excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

MARCIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Stayed 1 night in May 2025
Verified

6/10 Okay

durval

Quarto razoável, mas cheirando a mofo com rodapés da parede soltando o reboco; duxinha higiênica em pessima condição, estourou e tive que eu mesmo arrumar. Eu nao voltaria nesse hotel.
Stayed 6 nights in May 2025
Verified

8/10 Good

marco

Liked: Cleanliness, staff & service, property conditions & facilities

Foi bom

Limpeza boa, mas o aquecedor não funciona, falei várias vezes na recepção e não resolveu, a TV só pega dois canais sendo que um toda hora sai fora do ar
Stayed 6 nights in May 2025