"did not like to pay for Christmas days for the same room same service triple amount .could be double may be but triple were too much " More
31 Dec 2019 by Akhtar Bolah
Dear Guest, thank you for the feedback. Hope to welcome you back for another memorable stay. Happy New Year.
16 Jul 2019 by Akhtar Bolah
Dear Guest, thank you for the excellent feedback. Hope to welcome you again for another wonderful experience. Best Regards
5 Apr 2018 by Sandeep
Dear Sir /Madam, We thank you for your email and your feedback. We hope that you enjoyed your return trip. We are quite surprised to read about your disappointment with regards to our Team Members. We sincerely apologize for any inconvenience if there has been any inconsistency in our service delivery. In order to action right away, we would be grateful if you could provide us with any helpful information where the service was not to your expectations. Please email us on luxgrandgaube@luxresorts.com. We value your feedback and thank you for staying at LUX* Grand Gaube. We value your feedback
18 Nov 2019 by Akhtar Bolah
Dear Guest, thank you for choosing LUX* Grand Gaube as your holiday destination. Your valued comments and suggestions will certainly help us improve our performance and attain our objective which is to help our guests celebrate life. Please rest assured that we are all committed at LUX* Grand Gaube towards ensuring that our guests’ expectations are met. May I take this opportunity to thank you again for staying with us and looking forward to welcoming you back again for another pleasurable experience.Sincerely Always,
9 Nov 2019 by Akhtar Bolah
Dear Guest, thank you for the rating and for being a LUX* Ambassador. Best Regards
All-inclusive room rates at LUX* Grand Gaube are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at LUX* Grand Gaube are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At LUX* Grand Gaube, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a kid's club, a seasonal outdoor pool and outdoor tennis courts. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Grand Gaube hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Parking (limited spaces) , Free parking nearby
LUX* Grand Gaube offers 186 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Grand Gaube hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
The Palm Court – This poolside restaurant serves breakfast, lunch and dinner.
Beach Rouge – This beachfront restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Bodrum Blue – This restaurant specialises in Turkish cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
INTI – This diner specialises in Peruvian cuisine and only serves dinner. Reservations are required. Open daily.
Creole Smoke House – This restaurant specialises in local cuisine. Open daily.
Late-night fare is available from 24-hour room service.
4 outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests must transfer to the property via aeroplane and shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [In the garden of spa / Under the Tree of wishes / On the Beach]. Front desk staff will greet guests on arrival.
To get to the property, guests need to transfer by aeroplane and shuttle. Transfers need to be confirmed in advance by contacting the property on the number on the booking confirmation. The check-in location differs from the property location. To check in, guests will need to go to In the garden of spa / Under the Tree of wishes / On the Beach
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and Union Pay. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
