Renovations + Closures
This property is closed from 1 April 2020 to 30 April 2020 (dates subject to change).
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks and beverages included
- In-room minibar (all beverages included)
- In-room spirit dispensers
Activities and facilities/equipment
All non-motorised water sports are included.
- Scuba-diving lessons
- Surfing/boogie boarding
- Supervised activities for children between 4 and 12 years old
- On-site entertainment and activities
- On-site live performances
- Motorised water sports
- Scuba-diving excursions
- Airport transfers
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Off-site tours
- Transport to off-site activities
- Surfing/boogie boarding included
- Taxes included
- Buffet and à la carte dining
- Airport transfers not included
- Water fitness classes/lessons included
- Volleyball included
- Laundry/dry cleaning services not included
- Childcare not included
- Scuba diving excursions not included
- Motorised water sports not included
- All available beverages included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Transport to off-site activities not included
- Off-site tours not included
- On-site entertainment and activities included
- Gratuities included
- Additional gratuities accepted
- All food and beverages included
- Minibar (all beverages included)
- Scuba lessons included
- In-room liquor dispensers
- All non-motorised water sports included
- On-site live performances included
- Snorkelling included
Riu Cancun All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Riu Cancun All Inclusive offers its guests a full-service spa, 4 the outdoor swimming pools, a health club, and a spa tub. There are 6 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 5 bars/lounges and A swim-up bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a limo/town car service and a meeting room. A nightclub, spa services, and tour or ticket assistance are also featured at Riu Cancun All Inclusive. Free self parking is available. A complete renovation of Riu Cancun All Inclusive was completed in July 2014. Smoking is allowed in designated areas at this 3.5-star Cancun resort.
- 1 building
- 569 guestrooms or units
- 14 levels
- 6 dining venues
- 5 bars or lounges
- 198 sq. m of conference space
- Built in 2003
- Buffet breakfast (free)
- Bar by the pool
- Swim-up bar
- Childcare (surcharge)
- Beach lounge chairs
- Towels for the beach
- Poolside lounge chairs
- Umbrellas for the pool
- Conference space
- Coffee in lobby
- Dry cleaning
- Front desk (24 hours)
- Express check-in
- Express check-out
- Storage area for luggage
- Car service
- Tour and ticket information
- Wedding services available
- Pool or billiards table
- Corner/local shop
- BBQ grill(s)
- Gift shop
- Beauty salon
- Computer for guest use
- Television in lobby
- On-site shopping
- Smoking in designated areas
Family Friendly Amenities
- Family property
- Number of outdoor pools -4
- Free WiFi
- Grocery/convenience store
- Snack bar/deli
- Babysitting or childcare (surcharge)
- Free cots/infant beds
Available in all rooms:
Available in some public areas:
Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (24.3 km / 15.1 mi)
Parking: Free self parking
Riu Cancun All Inclusive offers 569 forms of accommodation with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Cancun resort provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.
- Private balcony
- Flat-screen television
- Satellite channels
- Cots (free)
- Housekeeping (daily)
- Toiletries (free)
- Iron and ironing board
- Blackout drapes
- Climate control
- Ceiling fan
- Ensuite bathroom
- Connecting rooms available
Food & Drink
Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
Miramar – This buffet restaurant serves breakfast, lunch and dinner.
La Toscana – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Kawachi – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Kulinarium – This restaurant only serves dinner. Open daily.
Turquesa – This poolside buffet restaurant serves breakfast, lunch and dinner. Open daily.
4 the outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Snorkelling on site
- Golfing nearby
- Surfing/boogie boarding on site
- Parasailing nearby
- Beach volleyball on site
- Golf lessons available nearby
- Windsurfing on site
- Scuba diving nearby
Renova Spa has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include facials, body treatments and manicures and pedicures.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Minimum age to access spa is 18
- Massages on beach
- Manicures and pedicures
- Body treatments
- Facial treatments
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Wheelchairs available on site
- In-room accessibility
- Check-in time ends at 11 PM
- Check-in time starts at 3 PM
- Minimum check-in age is: 18
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cots (infant beds)!
- Pets and service animals are not allowed at Riu Cancun All Inclusive
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.
- No rollaway/extra beds available
- Debit cards not accepted
- No pets or service animals allowed
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: MXN 26.06 per accommodation, per night, up to 20 nights.
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
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You should know
- Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
- Registered guests are the only ones allowed to be in guestrooms.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Pets and service animals are not allowed on site.
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