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Extended Stay America Suites Greensboro Big Tree Way

2.5 star property

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Photo gallery for Extended Stay America Suites Greensboro Big Tree Way

Exterior
Property amenity
Property amenity
Exterior
Desk, free WiFi, bed sheets

Reviews

5.6 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
4317 Big Tree Way, Greensboro, NC, 27409
  • Place, Celebration Station
    ‪2 min walk‬
  • Place, Topgolf
    ‪18 min walk‬
  • Place, First Horizon Coliseum
    ‪6 min drive‬
  • Airport, Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪10 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Desk, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Extended Stay America Suites Greensboro Big Tree Way

Suburban hotel in Greensboro with free parking
This smoke-free hotel features laundry facilities, a front-desk safe, and free self parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Greensboro Big Tree Way offers 129 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Greensboro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

During your stay at Extended Stay America Suites Greensboro Big Tree Way, you're just a quick walk from Celebration Station. You'll find features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • 7 minutes by car from First Horizon Coliseum and 12 minutes from North Carolina A and T State University
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Extended Stay America Suites Greensboro Big Tree Way, you'll find a vending machine, laundry facilities, and a front-desk safe. WiFi is free in public spaces. Self parking is free.

This Greensboro hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Ave-Big Tree Way Motel
Extended Stay America Ave-Big Tree Way
Extended Stay America Ave-Big Tree Way Hotel
Extended Stay America Suites Greensboro Big Tree Way Hotel
Extended Stay America Greensboro Wendover Ave Big Tree Way
Extended Stay America Suites Greensboro Big Tree Way Greensboro

Extended Stay America Suites Greensboro Big Tree Way Reviews

Reviews

5.6
Rating 10 - Excellent. 126 out of 779 reviews
Rating 8 - Good. 144 out of 779 reviews
Rating 6 - Okay. 139 out of 779 reviews
Rating 4 - Poor. 144 out of 779 reviews
Rating 2 - Terrible. 226 out of 779 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

6/10 Okay

Yandry

Stayed 2 nights in Sep 2025

10/10 Excellent

Sheila

Stayed 1 night in Aug 2025

10/10 Excellent

Sheila

Stayed 1 night in Aug 2025

2/10 Terrible

Haniyfa, Springfield Gardens

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not stay. Upon us entering the room smell of smoke, bed unmade, cabinets falling apart, garbage on the floor, dirty towel on the floor. Unacceptable for a reputable company like expedia to even list the hotel. Requesting a refund immediately. We arrived at 10pm couldn't even think about staying. We went back to the desk immediately and also took pictures
Stayed 1 night in Aug 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service
Na
Stayed 2 nights in Aug 2025

2/10 Terrible

Theo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel

they wont check you in after a certain time and wont refund your money. They are a scam. Dont book online. Only in person
Stayed 1 night in Jul 2025

4/10 Poor

Kimberly

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Josue

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

John

Stayed 2 nights in Jun 2025

8/10 Good

Craig Hall

fine
Stayed 3 nights in Jun 2025

4/10 Poor

Arlonzo

Business traveller, Travelled with group
Rooms not clean
Stayed 4 nights in Jun 2025

6/10 Okay

Ashanti

Liked: Room comfort
Overall a good stay but no towels were in the room when I arrived and either the window shade it seemed to be broken or off track when never I wanted to get sunlight in the room but over nice and quiet at night just how I like it
Stayed 2 nights in Jun 2025

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Shannon

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The cleanliness of the room I was given was horrible. Dont recommend a stay here. The lamps in between beds did not work, the amount of dust/debris caked on the air vent was absolutely disgusting and a disaster for someone with asthma/allergies. The chair was broken with what appeared to be food stains/particles stuck on it as if it wasn’t cleaned from multiple stays. The carpet had a huge spot of sticky substance that had been walked over and dirt compacted into it. Looking like a wad of gum spread and flattened to the floor that had never properly been Removed. Crumbs inside the ac/heating unit, the buttons never looked to be wiped down. The dresser drawers even had crumbs in all 6 of them. I mean I know after each stay the room is supposed to be cleansed and sanitized but this one appeared to not have been cleaned at all. The side of fridge had grease spills from previous stove use. The sinks were clogged and barely drained properly. I really wish I could get a refund just based on how unclean this room was. Traveling with small children made the uncleanliness that much worse. Will never stay here again. The staff was friendly at check in but unprofessional. They were on the phone with their mom having general conversation as if a guest was not standing there. It was confusing at some points during the check in as I couldn’t tell if they were talking to me or not. All around, horrible experience and stay. The amount of money charged was NOT worth the stay.
Stayed 6 nights in Apr 2025

2/10 Terrible

Leonardo

Disliked: Cleanliness, property conditions & facilities
The kitchen and lights in the room did not work
Stayed 2 nights in Apr 2025

10/10 Excellent

Bri

Ok
Stayed 2 nights in Apr 2025

4/10 Poor

Mary

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad stay

The front desk clerk was Amazing Hotel was dirty Our floor was really wet Tub was so old it was black on bottom Room next to us was up till 2:30am We got no sleep
Stayed 1 night in Apr 2025

4/10 Poor

Andrew

Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Stayed 1 night in Mar 2025

10/10 Excellent

Sanyah

Liked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Maria

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Strange activity felt all around the property. Fault smell inside and outside. Cleanliness was not well. We slept on top on the made beds. Only had 2 towels for 4 guests.
Stayed 1 night in Mar 2025

10/10 Excellent

Darlene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Stayed 7 nights in Feb 2025

2/10 Terrible

Taije

I never stayed at the property
Stayed 1 night in Feb 2025