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Extended Stay America Suites Greensboro Big Tree Way

2.5 star property

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Photo gallery for Extended Stay America Suites Greensboro Big Tree Way

A hotel room with two beds, a TV, a desk, and a chair.
Desk, free WiFi, bed sheets
A compact kitchenette with a white countertop, a sink, a microwave, and a refrigerator. There is a chair and a table with a lamp.
Exterior
Exterior

Reviews

5.6 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen

Explore the area

View in a map
4317 Big Tree Way, Greensboro, NC, 27409
  • Place, Celebration Station
    ‪2 min walk‬
  • Place, Topgolf
    ‪18 min walk‬
  • Place, First Horizon Coliseum
    ‪6 min drive‬
  • Airport, Greensboro, NC (GSO-Piedmont Triad Intl.)
    ‪10 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Desk, free WiFi, bed sheets

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Standard Room, 2 Queen Beds, Non Smoking
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, 400 reviews
The price is €72
includes taxes & fees
17 May - 18 May
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About this property

Extended Stay America Suites Greensboro Big Tree Way

This smoke-free hotel features laundry facilities, a front-desk safe, and free self parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Greensboro Big Tree Way offers 129 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Greensboro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

During your stay at Extended Stay America Suites Greensboro Big Tree Way, you're just a quick walk from Celebration Station. You'll find features like free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • 7 minutes by car from First Horizon Coliseum and 11 minutes from Wet 'n Wild Emerald Pointe Water Park
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Extended Stay America Suites Greensboro Big Tree Way, you'll find a vending machine, laundry facilities, and a front-desk safe. WiFi is free in public spaces. Self parking is free.

This Greensboro hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM

Front desk staffed during limited hours

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 28 per pet, per day (maximum USD 150 per stay), plus a deposit of USD 100 per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per night
  • Pet fee: USD 28 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Ave-Big Tree Way Motel

Extended Stay America Ave-Big Tree Way

Extended Stay America Ave-Big Tree Way Hotel

Extended Stay America Suites Greensboro Big Tree Way Hotel

Extended Stay America Greensboro Wendover Ave Big Tree Way

Extended Stay America Suites Greensboro Big Tree Way Greensboro

Extended Stay America Suites Greensboro Big Tree Way Reviews

Reviews

5.6
Rating 10 - Excellent. 131 out of 797 reviews
Rating 8 - Good. 144 out of 797 reviews
Rating 6 - Okay. 141 out of 797 reviews
Rating 4 - Poor. 145 out of 797 reviews
Rating 2 - Terrible. 236 out of 797 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

MICHELLE

Disliked: Cleanliness, amenities
Checked in February 3 Checked out February 8 the rooms have no insulation i had to put a towel at the door and secure the windows with my clothes
Stayed 1 night in Feb 2026

6/10 Okay

MICHELLE

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was awesome but the rooms are damn near unliveable theres no insulation they only have one housekeeper the bathrooms wer dirty the refrigerators and microwave and no soap no shower curtain he list goes on its the 1st extended stay i stayeed at and wasn’t satisfied
Stayed 1 night in Feb 2026

10/10 Excellent

Donavyn Michelle

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Yes although the first day i had to change from room 214 to 221 th room was terrible
Stayed 1 night in Feb 2026

2/10 Terrible

Carol

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room was so dirty I couldn't even take off my shoes. The TV didn't work with any remote the office supplied. I had NO shower curtain so I couldn't shower in the morning. Even if I had a shower curtain, I don't know if I would have stepped into the tub with the finish peeling off it looked terrible. The dresser was totally falling apart! the drawers couldn't be used. There was not even one hanger in the closet area. I had people pounding on my door in the middle of the night and some crazy people standing outside yelling at each other for hours. The pictures shown on line are completely misleading. My advice is stay away from this place.
Stayed 1 night in Jan 2026

2/10 Terrible

Ruth

Stayed 7 nights in Nov 2025

4/10 Poor

Ricardo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Room dirty, no shower curtain for 2 days, toilet bowl, unsecured, sheets dirty. Horrible experience
Stayed 3 nights in Oct 2025

4/10 Poor

Billy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very dated … holes in bathroom door .. no shower curtain.. bedding not matching.. could see outside under door .. nightstand drawer falling off … smelled of weed … just overall very very dated …
Stayed 1 night in Oct 2025

2/10 Terrible

Toniekia, Roanoke

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Checked in and immediately returned keys and left out. I will take the $111 loss. If you value clean, sanitary, safe lodging, look elsewhere. Dirty room, lumpy bed, burn holes in blanket, thin, cheap bedding - just the tan fleece motel cover, furniture was scratched and dented- carpet filthy and smells. Ramen noodle cup in stairwell. I carried my luggage up flights of stairs no elevator. Men walking the breezeway of upper level eyeing me. I drove an hour back to Virginia. I will drive back for my event tomorrow morning. My usual places were booked full. My fault for not reading reviews or booking in advance. Front desk staff was warm, friendly and apologetic.
Stayed 1 night in Oct 2025

2/10 Terrible

Hanh

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I've stayed with this brand since it was Homestead and never seen a dirty place in the US like this one in Greensboro. I left and paid in full within 10 minutes after check in
Stayed 2 nights in Oct 2025

2/10 Terrible

Morgan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Jewel

Travelled with family
Disliked: Staff & service, amenities
Got locked out of our room multiple times and had to sleep in the car one night
Stayed 2 nights in Oct 2025

4/10 Poor

Leola

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms were not cleaned well had to change to first floor. Lady that came in the evening as helpful but I can tell it wasn't much she could do about the overall condition of the hotel but she was helpful. I couldn't check in early as told or on time. Rooms were not ready I was told it was one housekeeper but it was a homecoming weekend so wasn't prepared.
Stayed 1 night in Oct 2025

2/10 Terrible

Neb

Stayed 1 night in Sep 2025

2/10 Terrible

DYNICKA

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was not happy with this hotel. I did not get the room I booked. I wanted a king room, but I ended up with two doubles. I was on the third floor, and the steps smelled like pee, cigarettes, and weed. My room also smelled like cigarettes. There was no soap in my room, nothing to cook or eat with, and only two sets of towels. The floor was dirty. This is not what I expected out of the Extended Stay America brand. I have pictures to show also.
Draw would stay closed
Stayed 1 night in Sep 2025

8/10 Good

Yandry

Stayed 3 nights in Sep 2025

6/10 Okay

Yandry

Stayed 2 nights in Sep 2025

10/10 Excellent

Sheila

Stayed 1 night in Aug 2025

10/10 Excellent

Sheila

Stayed 1 night in Aug 2025

2/10 Terrible

Haniyfa, Springfield Gardens

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not stay. Upon us entering the room smell of smoke, bed unmade, cabinets falling apart, garbage on the floor, dirty towel on the floor. Unacceptable for a reputable company like expedia to even list the hotel. Requesting a refund immediately. We arrived at 10pm couldn't even think about staying. We went back to the desk immediately and also took pictures
Stayed 1 night in Aug 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service
Na
Stayed 2 nights in Aug 2025

2/10 Terrible

Theo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel

they wont check you in after a certain time and wont refund your money. They are a scam. Dont book online. Only in person
Stayed 1 night in Jul 2025

4/10 Poor

Kimberly

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Josue

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

John

Stayed 2 nights in Jun 2025