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Hotel Platino Expo Guadalajara

3.5 star property

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Photo gallery for Hotel Platino Expo Guadalajara

Outdoor pool
Front of property – evening/night
Junior Suite, 1 King Bed with Sofa bed
Lobby sitting area
Hallway

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
Av. Platino 2471 esquina Caracol, Col Verde Valle, Guadalajara, JAL, 44550
  • Place, Plaza del Sol
    ‪5 min walk‬
  • Place, Expo Guadalajara
    ‪14 min walk‬
  • Place, Minerva Roundabout
    ‪4 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪23 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Desk, free WiFi

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Platino Expo Guadalajara

Hotel with an outdoor pool, a short walk to Plaza del Sol
Along with an outdoor pool, this smoke-free hotel has a restaurant and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Hotel Platino Expo Guadalajara offers 17 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Platino Expo Guadalajara, you're just a quick walk from Plaza del Sol. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 7 minutes by foot from Plaza del Sol and a 2-minute drive from Expo Guadalajara
There's a restaurant on site. Public spaces have free WiFi and wired Internet. An outdoor pool, a terrace, and a vending machine are also featured at Hotel Platino Expo Guadalajara.

This 3.5-star Guadalajara hotel is smoke free.

Hotel Platino Expo Guadalajara has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Platino Expo Guadalajara

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Platino Expo Guadalajara
Hotel Platino Expo
Platino Expo Guadalajara
Platino Expo
Hotel Platino Expo
Platino Expo Guadalajara
Hotel Platino Expo Guadalajara Hotel
Hotel Platino Expo Guadalajara Guadalajara
Hotel Platino Expo Guadalajara Hotel Guadalajara

Reviews

Hotel Platino Expo Guadalajara Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 252 out of 476 reviews
Rating 8 - Good. 149 out of 476 reviews
Rating 6 - Okay. 43 out of 476 reviews
Rating 4 - Poor. 16 out of 476 reviews
Rating 2 - Terrible. 16 out of 476 reviews

Reviews

6/10 Okay

Sean

Liked: Property conditions & facilities
The lamps in the rooms did not turn on and there is mold in the bathroom high on the walls.
Stayed 1 night in May 2025

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware of the health hazard!!!

DO NOT STAY HERE!!! We checked in late and the room they gave us a room where the bathroom was full of black mold. We asked to move to another room and it was worse. It was after midnight so we just closed the door to the bathroom and went to bed. Next day we asked to be moved again and the 3rd room had black mold. The lady at the front desk called someone on the phone and they promised a credit for the next 2 days we had reserved so we could move to another hotel an dhere is is a month later and no credit. I tried to contact the hotel 3 times and hotels.com after and nothing. That whole hotel is infested with black mold and not a safe place to stay. If I could give it zero stars I would. Pictures are from the first room. The other rooms were worse. I don't know how this hotel has good reviews or the stars/rating it does. Websites should review this hotel and drop it if possible. DO NOT STAY HERE!
Stayed 3 nights in Apr 2025

6/10 Okay

Juan Carlos

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Mar 2025

2/10 Terrible

Jesus Alfredo

Stayed 1 night in Oct 2024

6/10 Okay

Alejandro

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
iluminación inapropiada y no responden el conmutador
Stayed 4 nights in Jul 2024

6/10 Okay

Gabriel

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Maria

Stayed 1 night in Jul 2023

10/10 Excellent

Noe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and hotel are very nice!
Stayed 5 nights in Feb 2023

2/10 Terrible

Silvia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

8/10 Good

Saul

Stayed 7 nights in Dec 2022

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2022

10/10 Excellent

María Guadalupe García

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while in Guadalajara
Stayed 3 nights in Sep 2022

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

4/10 Poor

REYNALDO

Stayed 4 nights in Jun 2022

10/10 Excellent

Jonatan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

2/10 Terrible

Ofelia

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I don't back to this Hotel.
Stayed 12 nights in Feb 2022

8/10 Good

Guillermo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it and great places
Stayed 1 night in Dec 2021

10/10 Excellent

Arturo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel. I only stayed 1 night but I plan to stay again. Very safe location!
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cuidado les abren la puerta

Bien hasta que alguien nos abrió la puerta y me dio el infarto llamamos al lobby y nos dijeron no se preocupen no pasa nada así pasa.. eso estuvo muy muy muy mal
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The property doesn’t have parking, which makes uncomfortable. The room is okay, but we found a cockroach alive next to the bed the night before we checked out.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a pleasant surprise. Small hotel in a quiet residential area. Staff was professional and I had a good quiet night there.
Stayed 1 night in Jun 2021

10/10 Excellent

Guillermo

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Jose a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2020

8/10 Good

Jack

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2020