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Hotel Platino Expo Guadalajara

3.5 star property

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Photo gallery for Hotel Platino Expo Guadalajara

Outdoor pool
Hallway
Lobby sitting area
Junior Suite, 1 King Bed with Sofa bed | Bathroom
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View in a map
Av. Platino 2471 esquina Caracol, Col Verde Valle, Guadalajara, JAL, 44550
  • Place, Plaza del Sol
    ‪7 min walk‬
  • Place, Galleries Theater
    ‪12 min walk‬
  • Place, Expo Guadalajara
    ‪17 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪54 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Desk, free WiFi

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Platino Expo Guadalajara

Along with an outdoor pool, this smoke-free hotel has a restaurant and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Hotel Platino Expo Guadalajara offers 17 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Platino Expo Guadalajara, you're just a quick walk from Plaza del Sol. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 6 minutes by foot from Plaza del Sol and a 2-minute drive from Expo Guadalajara
There's a restaurant on site. Public spaces have free WiFi and wired Internet. An outdoor pool, a terrace, and a vending machine are also featured at Hotel Platino Expo Guadalajara.

This 3.5-star Guadalajara hotel is smoke free.

Hotel Platino Expo Guadalajara has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Platino Expo Guadalajara

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Platino Expo Guadalajara
Hotel Platino Expo
Platino Expo Guadalajara
Platino Expo
Hotel Platino Expo
Platino Expo Guadalajara
Hotel Platino Expo Guadalajara Hotel
Hotel Platino Expo Guadalajara Guadalajara
Hotel Platino Expo Guadalajara Hotel Guadalajara

Hotel Platino Expo Guadalajara Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 278 out of 522 reviews
Rating 8 - Good. 165 out of 522 reviews
Rating 6 - Okay. 47 out of 522 reviews
Rating 4 - Poor. 16 out of 522 reviews
Rating 2 - Terrible. 16 out of 522 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

VIANEY

Liked: Cleanliness, staff & service, amenities
Todo excelente !
Stayed 1 night in Jan 2026
Verified

8/10 Good

Adriano

Liked: Cleanliness, staff & service
Didn't use it (but looked good)
Stayed 5 nights in Mar 2026
Verified

8/10 Good

RUTH MARIANA

Liked: Cleanliness, staff & service
Clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while in Guadalajara
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and hotel are very nice!
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

Víctor emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Priscila Espinosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy transportation to airport
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Jan 2025
Verified

8/10 Good

MARINA

Liked: Cleanliness, staff & service, property conditions & facilities
Recom
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Sean

Liked: Property conditions & facilities
The lamps in the rooms did not turn on and there is mold in the bathroom high on the walls.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Thalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware of the health hazard!!!

DO NOT STAY HERE!!! We checked in late and the room they gave us a room where the bathroom was full of black mold. We asked to move to another room and it was worse. It was after midnight so we just closed the door to the bathroom and went to bed. Next day we asked to be moved again and the 3rd room had black mold. The lady at the front desk called someone on the phone and they promised a credit for the next 2 days we had reserved so we could move to another hotel an dhere is is a month later and no credit. I tried to contact the hotel 3 times and hotels.com after and nothing. That whole hotel is infested with black mold and not a safe place to stay. If I could give it zero stars I would. Pictures are from the first room. The other rooms were worse. I don't know how this hotel has good reviews or the stars/rating it does. Websites should review this hotel and drop it if possible. DO NOT STAY HERE!
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Arely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación muy limpia, es ideal para descanso absoluto ya que el silencio en el complejo está muy presente
Stayed 1 night in Mar 2026
Verified

8/10 Good

JAVIER

Liked: Cleanliness, property conditions & facilities
La habitación, bien. El perdonal amable. Todo bien en general!!!
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Ma. Eugenia

Liked: Cleanliness, staff & service
Disliked: Amenities
Servicio deficiente de wifi… Punto malo en estos tiempos… Mejorar servicio de internet para la TV Mejorar las amenidades del baño, como champú, etc.
Stayed 1 night in Jan 2026
Verified

8/10 Good

ROCIO

Liked: Cleanliness, property conditions & facilities
No tenían TPV para tdc y tuvimos que ir al banco para sacar efectivo
Stayed 1 night in Jan 2026
Verified

8/10 Good

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Habitación muy limpia y excelente atención
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Gran lugar para hospedarse
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
La gente de recepción amable y explican todo. El cuarto muy limpio y bonito
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ricardo

Liked: Cleanliness, property conditions & facilities
Limpio y cómodo
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Uriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estaba limpia aunque le faltaron almohadas
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lina

Liked: Cleanliness, amenities, property conditions & facilities
La habitación cómoda y linda
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

ilse beatriz

Liked: Cleanliness, staff & service, amenities
Habitación limpia y cómoda, la atención muy bien muy bonito hotel
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Juan Francisco

Liked: Cleanliness, staff & service, amenities
Muy bien
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

LUIS ENRIQUE

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien, sí volvería a hospedarme aquí.
Stayed 3 nights in Oct 2025