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Citadines Connect Fifth Avenue New York

3.5 star property

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Photo gallery for Citadines Connect Fifth Avenue New York

Property entrance
Reception
Property entrance
Lobby sitting area
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
15 West 45th Street, New York, NY, 10036
  • Place, 5th Avenue
    ‪2 min walk‬
  • Place, Rockefeller Center
    ‪3 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪44 min drive‬

Room options

View all photos for Premier Room with Two Double Beds

Premier Room with Two Double Beds

Premier Room with Two Double Beds

8.0 out of 10
Very good
(149 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed

Room amenity

Premier Room, 1 King Bed

8.2 out of 10
Very good
(153 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Room amenity

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed, Accessible

Room amenity

Premier Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(12 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier King Room

Hypo-allergenic bedding, down duvets, in-room safe

Premier King Room

  • Sleeps 2
  • Free Wi-Fi

Premier Suite, 1 Bedroom

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room with Two Double Beds

Hypo-allergenic bedding, down duvets, in-room safe

Premier Room with Two Double Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, in-room safe

Standard Room

  • Sleeps 2
  • Free Wi-Fi

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Exterior
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  • Air-conditioning
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3.7 out of 5, Good, 8,376 reviews
The price is €188
includes taxes & fees
1 Jul - 2 Jul
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About this property

Citadines Connect Fifth Avenue New York

A 24-hour business center, a business center, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
Citadines Connect Fifth Avenue New York offers 124 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
The sightseeing around Citadines Connect Fifth Avenue New York gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Features include free WiFi in public areas, plus a 24-hour business center and dry cleaning service.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the local sightseeing
  • Just a 3-minute walk from 5th Avenue and 5 minutes by foot from Rockefeller Center
  • Pets welcome for a fee
WiFi is free in public spaces. You'll find a 24-hour business center on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Citadines Connect Fifth Avenue New York.

This 3.5-star New York hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Hand-held showerhead
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)

More

  • 22 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.43 per accommodation, per night
  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Citadines Connect Fifth Avenue New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 929 out of 1965 reviews
Rating 8 - Good. 472 out of 1965 reviews
Rating 6 - Okay. 294 out of 1965 reviews
Rating 4 - Poor. 117 out of 1965 reviews
Rating 2 - Terrible. 153 out of 1965 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and amazing location!!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Brianna

Liked: Staff & service
good hotel for two, nothing too extreme good location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

EMMANUELLE

Liked: Cleanliness, property conditions & facilities
Great stay and very clean
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location will be back again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, and a very convenient location with shops nearby. Great for both short stays and business trips.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service
Clean, safe and good location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff and super super clean!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very friendly. The beds were comfy and the room/bathroom were fresh and clean. We felt very safe at this location. It was a great value for the price. We would definitely stay here again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and staff were awesome! They were super friendly and helpful.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, amenities
Convenient location, clean room.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Venkatesh

Liked: Cleanliness, property conditions & facilities
Clean room, great location. Good for short stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, courteous staff, and a convenient location with shops nearby. Suitable for business or short stays
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here!
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Daniela Galdeano

Liked: Cleanliness, amenities, property conditions & facilities
Yes, room was quite small, but was clean and the staff was really nice.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Cooper

Liked: Cleanliness, amenities, property conditions & facilities
Good stay for the time we were here, nice staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Aaryne

Liked: Cleanliness, staff & service
The staff was so nice and attentive
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Leidy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Marienid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service and hotel is near Times Square
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so amazing and very accommodating and the room was exceptionally clean and the location is close to everything the you need.
Stayed 1 night in Jan 2026
Verified

8/10 Good

LISA

Liked: Cleanliness, staff & service, amenities
Staff was very kind.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is spotless, the location is incredible, and you have walking access to everything? it's super convenient. The price is unbeatable for a short stay, and the service is excellent.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Ricardo Efrain

Liked: Cleanliness, property conditions & facilities
Great location and clean room
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Room clean, staff professional, complimentary coffee is a nice touch
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Location and staff
Stayed 1 night in Dec 2025