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Hotel Riu Plaza Guadalajara

5.0 star property

Choose dates to view prices

Photo gallery for Hotel Riu Plaza Guadalajara

Rooftop terrace
Terrace/patio
Free minibar items, in-room safe, desk, iron/ironing board
Reception
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500
  • Minerva Roundabout
    ‪14 min walk‬
  • Expo Guadalajara
    ‪19 min walk‬
  • US Consulate General Guadalajara
    ‪3 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪22 min drive‬

Room options

View all photos for Family Room, 2 Single Beds, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Single Beds, Executive Level (MX)

10.0 out of 10
Exceptional
(5 reviews)
  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room (Hotwire ROH)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room (Hotwire ROH)

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed (MX)

9.4 out of 10
Exceptional
(78 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Executive Level (MX)

32-inch flat-screen TV with satellite channels, TV

Executive Room, 2 Single Beds, Executive Level (MX)

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Executive Level (MX)

9.0 out of 10
Wonderful
(13 reviews)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Single Beds

9.4 out of 10
Exceptional
(62 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Single Beds

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Single Beds

8.6 out of 10
Excellent
(14 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Executive Level

8.4 out of 10
Very good
(11 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 2 Single Beds, Executive Level

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Senior Suite, 1 King Bed (Crown Level Access)

Free minibar items, in-room safe, desk, iron/ironing board

Senior Suite, 1 King Bed (Crown Level Access)

9.4 out of 10
Exceptional
(23 reviews)
  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Executive Level

9.8 out of 10
Exceptional
(23 reviews)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Single Beds, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Single Beds, Executive Level

9.8 out of 10
Exceptional
(8 reviews)
  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Senior Suite, 1 King Bed (MX Crown Level Access)

Free minibar items, in-room safe, desk, iron/ironing board

Senior Suite, 1 King Bed (MX Crown Level Access)

10.0 out of 10
Exceptional
(18 reviews)
  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(126 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed (MX)

8.8 out of 10
Excellent
(3 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (MX)

32-inch flat-screen TV with satellite channels, TV

Presidential Suite, 1 King Bed (MX)

  • 121 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Presidential Suite, 1 King Bed

  • 121 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Executive Level (MX)

9.8 out of 10
Exceptional
(8 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Single Beds (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Single Beds (MX)

9.6 out of 10
Exceptional
(13 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Single Beds (MX)

9.4 out of 10
Exceptional
(68 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

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Hard Rock Hotel Guadalajara

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, (2230)
The price is €171
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Hard Rock Hotel Guadalajara

About this property

Hotel Riu Plaza Guadalajara

Luxury hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hotel Riu Plaza Guadalajara offers 550 air-conditioned accommodations with minibars (stocked with some free items) and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Moonliz. Services include facials, body treatments, and manicures and pedicures. The spa is open daily.
Hotel Riu Plaza Guadalajara's great location gets high marks from our customers. During your stay, you'll be within walking distance of Minerva Roundabout. Free WiFi in public areas, 2 restaurants, and a full-service spa are available.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, manicures and pedicures, or facials at Moonliz
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • 15 minutes by foot from Minerva Roundabout and a 2-minute drive from Expo Guadalajara
Hotel Riu Plaza Guadalajara offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Hotel Riu Plaza Guadalajara. For a fee, parking is available.

This Art Deco Guadalajara hotel is smoke free.

Decapolis - This restaurant serves breakfast and lunch.
Chardonnay - This restaurant specializes in Fusion cuisine and serves dinner only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 90 per day)
  • Valet parking on site (MXN 150 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chardonnay
  • Decapolis

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • 20 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (114 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (110 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 40 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Plaza Guadalajara

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 90 per day
  • Valet parking fee: MXN 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Riu Plaza Guadalajara
Riu Plaza Guadalajara
RIU Plaza Guadalajara Hotel
RIU Plaza
Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara Hotel
Hotel Riu Plaza Guadalajara Guadalajara
Hotel Riu Plaza Guadalajara Hotel Guadalajara

Hotel Riu Plaza Guadalajara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2803 out of 3832 reviews
Rating 8 - Good. 600 out of 3832 reviews
Rating 6 - Okay. 207 out of 3832 reviews
Rating 4 - Poor. 99 out of 3832 reviews
Rating 2 - Terrible. 123 out of 3832 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ana

Stayed 3 nights in Mar 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel. Close to many amenities. Staff were very helpful and many were english speaking for usthat struggled with spanish!
Stayed 7 nights in Mar 2025

8/10 Good

GUILLERMO

Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Stayed 3 nights in Mar 2025

10/10 Excellent

Juan

Stayed 1 night in Mar 2025

10/10 Excellent

Risa

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great. Very clean and the views from the rooftop bar were great
Stayed 3 nights in Mar 2025

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was our 3rd stay; its a beautiful hotel; staff is friendly, helpful and professional. We will def stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Isaias J.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location
Stayed 3 nights in Mar 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All thr staff was super friendly and suoer helpful rooms super comfortable and quiet amazing I highly recommend this place
Stayed 3 nights in Mar 2025

10/10 Excellent

Carmen

Liked: Property conditions & facilities
Very nice
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Stayed 1 night in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well maintain
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Tami

Travelled with partner
Disliked: Amenities
The rooftop was nice but rooms were like the Holiday Inn.
Stayed 2 nights in Mar 2025

10/10 Excellent

jesus, harbor city

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

vidal

Our stay was great the only thing is you guys need to work on your bar the mix drinks are not good specialty the mojito and margaritas need a lot improvement. Vidal
Stayed 4 nights in Mar 2025

10/10 Excellent

Luis

Stayed 1 night in Mar 2025

4/10 Poor

Beatriz

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When I went to the top roof they kept moving me around since everything was reserved, when clearly they weren’t and didn’t got to experience the main attraction.
Stayed 2 nights in Mar 2025

2/10 Terrible

Robert

Disliked: Property conditions & facilities
I didnt like having no AC till 4am. No soap in shower at night. Next morning no hot water AT ALL. I complained and they told me to go to another room to shower... Absolutely ridiculous.
Stayed 1 night in Mar 2025

10/10 Excellent

Jacquelyn, Oak Lawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave me the penthouse suite as an upgrade for an extra $80 and it was amazing. We had a great time and my wife loved it.
Stayed 1 night in Feb 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was inconvenient. Having to pay everytime we left the hotel. Overall, very nice and clean hotel. Great view from roof top bar and entertainment.
Stayed 3 nights in Mar 2025

10/10 Excellent

Javier

Stayed 3 nights in Mar 2025

10/10 Excellent

Juan

Stayed 1 night in Mar 2025