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Hotel Riu Plaza Guadalajara

5.0 star property

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Photo gallery for Hotel Riu Plaza Guadalajara

Terrace/patio
Front of property
Rooftop terrace
Rooftop terrace
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500
  • Minerva Roundabout
    ‪15 min walk‬
  • Expo Guadalajara
    ‪2 min drive‬
  • US Consulate General Guadalajara
    ‪4 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪31 min drive‬

Room options

View all photos for Family Room, 2 Single Beds, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Single Beds, Executive Level (MX)

  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room (Hotwire ROH)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room (Hotwire ROH)

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed (MX)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Executive Level (MX)

32-inch flat-screen TV with satellite channels, TV

Executive Room, 2 Single Beds, Executive Level (MX)

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Executive Level (MX)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Single Beds

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Single Beds

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Single Beds

  • 47 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Executive Level

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 2 Single Beds, Executive Level

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Senior Suite, 1 King Bed (Crown Level Access)

Free minibar items, in-room safe, desk, iron/ironing board

Senior Suite, 1 King Bed (Crown Level Access)

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Executive Level

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Single Beds, Executive Level

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Single Beds, Executive Level

  • 47 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Senior Suite, 1 King Bed (MX Crown Level Access)

Free minibar items, in-room safe, desk, iron/ironing board

Senior Suite, 1 King Bed (MX Crown Level Access)

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed (MX)

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (MX)

32-inch flat-screen TV with satellite channels, TV

Presidential Suite, 1 King Bed (MX)

  • City view
  • 121 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Free minibar items, in-room safe, desk, iron/ironing board

Presidential Suite, 1 King Bed

  • 121 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Executive Level (MX)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Single Beds (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Family Room, 2 Single Beds (MX)

  • 47 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds (MX)

Free minibar items, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Single Beds (MX)

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Riu Plaza Guadalajara

Luxury hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hotel Riu Plaza Guadalajara offers 550 air-conditioned accommodations with minibars (stocked with some free items) and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Moonliz. Services include facials, body treatments, and manicures and pedicures. The spa is open daily.
Hotel Riu Plaza Guadalajara's great location gets high marks from our customers. During your stay, you'll be within walking distance of Minerva Roundabout. Free WiFi in public areas, 2 restaurants, and a full-service spa are available.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, massages, or manicures and pedicures at Moonliz
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • 15 minutes by foot from Minerva Roundabout and a 2-minute drive from Expo Guadalajara
Hotel Riu Plaza Guadalajara offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Hotel Riu Plaza Guadalajara. For a fee, parking is available.

This Art Deco Guadalajara hotel is smoke free.

Decapolis - This restaurant serves breakfast and lunch.
Chardonnay - This restaurant specializes in Fusion cuisine and serves dinner only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 90 per day)
  • Valet parking on site (MXN 150 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chardonnay
  • Decapolis

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • 20 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (114 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (110 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Plaza Guadalajara

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 90 per day
  • Valet parking fee: MXN 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Riu Plaza Guadalajara
Riu Plaza Guadalajara
RIU Plaza Guadalajara Hotel
RIU Plaza
Riu Plaza Guadalajara
Hotel Riu Plaza Guadalajara Hotel
Hotel Riu Plaza Guadalajara Guadalajara
Hotel Riu Plaza Guadalajara Hotel Guadalajara

Hotel Riu Plaza Guadalajara Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2775 out of 3803 reviews
Rating 8 - Good. 596 out of 3803 reviews
Rating 6 - Okay. 209 out of 3803 reviews
Rating 4 - Poor. 98 out of 3803 reviews
Rating 2 - Terrible. 125 out of 3803 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Francine

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

8/10 Good

marco

Liked: Cleanliness, staff & service, property conditions & facilities
Just need to focus on shower and refrigeration
Stayed 3 nights in Jan 2025

6/10 Okay

Guillermo

Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice and Welcoming Hotel!
Stayed 1 night in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service all the staff for checking fasts and polite rooms are very clean
Stayed 4 nights in Jan 2025

10/10 Excellent

Malav, South Easton

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good service, excellent restaurant and bar, people very friendly.
Stayed 3 nights in Jan 2025

4/10 Poor

Alfredo

I don’t know why these company only has an early check in ( 2 hours prior to 3 pm) for a fee.
Stayed 3 nights in Jan 2025

8/10 Good

Shoshan.

Stayed 2 nights in Jan 2025

10/10 Excellent

Diego

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with children
Stayed 1 night in Jan 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is a beautifully updated hotel. Good restaurants and great rooms
Stayed 3 nights in Jan 2025

10/10 Excellent

maritzabel, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

JORGE

Liked: Staff & service, property conditions & facilities
No heater, at night get very cold… and they don’t change the towels

10/10 Excellent

JAVIER

Stayed 1 night in Jan 2025

6/10 Okay

Usvaldo

Liked: Amenities
Disliked: Staff & service
When I arrived I was trying to shower and I don’t have any towels in my room so I call and ask for towels and they take 1 hour to bring them I have to call them 3 times , and some of the stuff members where very rude in the pool area this was my first time in a Riu hotel and service was very bad
Stayed 3 nights in Jan 2025

8/10 Good

Javier

Travelled with partner
Liked: Staff & service, property conditions & facilities
Place was ok. Didn't like the bedding. Room service was good location ok.
Stayed 4 nights in Sep 2024

10/10 Excellent

Alejandro, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views
Stayed 3 nights in Jan 2025

10/10 Excellent

Karla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing staff who provided great customer service!!! I would definitely go back and recommend it to all my friends and family.
Stayed 3 nights in Jan 2025

10/10 Excellent

Leda

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very nice and friendly. Quickly to respond.
Stayed 1 night in Jan 2025

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room with a beautiful view. Room service was great. Very flash. Has a cafe and convenience store on the ground floor as well as an ATM, currency exchange and I'm sure there's heaps more!
Stayed 3 nights in Jan 2025