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Gran Plaza Hotel & Convention Center

3.5 star property

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Photo gallery for Gran Plaza Hotel & Convention Center

Garden
Outdoor dining
Reception
Indoor wedding
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
Carr. Guanajuato, Juventino Rosas Km 6, Guanajuato, GTO, 36250
  • Place, Plaza Alaïa Guanajuato
    ‪5 min drive‬
  • Place, Casa Museum Gene Byron
    ‪6 min drive‬
  • Place, Alley of the Kiss
    ‪16 min drive‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪22 min drive‬

Room options

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

7.8 out of 10
Good
(26 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Classic Double Room, 2 Double Beds

A twin room with two beds, bedside lamps, a nightstand, and a framed picture on the wall.

Classic Double Room, 2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room Standard with Garden View

Desk, iron/ironing board, free WiFi, bed sheets

Room Standard with Garden View

  • Garden view
  • 19 sq m
  • Sleeps 4
  • Free Wi-Fi

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Interior
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  • Pool
  • Breakfast included
  • Kids’ pool
  • Parking included
4.6 out of 5, Wonderful, 1,000 reviews
The price is €88
includes taxes & fees
12 Jul - 13 Jul
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About this property

Gran Plaza Hotel & Convention Center

An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and conference space.
Gran Plaza Hotel & Convention Center offers 108 accommodations with complimentary bottled water and complimentary toiletries. Cable television is provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
With your stay at Gran Plaza Hotel & Convention Center, you'll be connected to the convention center and within walking distance of Plaza Alaïa Guanajuato. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Just a 3-minute drive from Casa Museum Gene Byron and a few minutes from Plaza Alaïa Guanajuato
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. An outdoor pool, a terrace, and gift shops/newsstands are also featured at the business-friendly Gran Plaza Hotel & Convention Center. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Guanajuato hotel.

For a fee, guests can enjoy full breakfast daily from 7 AM to noon.
Gran Plaza Hotel & Convention Center has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7 AM to noon for a fee: MXN 320 for adults and MXN 310 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Piano

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1995
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gran Plaza Hotel & Convention Center

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 320 for adults and MXN 310 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Gran Plaza Guanajuato
Gran Plaza Hotel
Gran Plaza Hotel Guanajuato
Hotel Gran Plaza
Gran Plaza & Convention Center
Gran Plaza Hotel & Convention Center Hotel
Gran Plaza Hotel & Convention Center Guanajuato
Gran Plaza Hotel & Convention Center Hotel Guanajuato

Gran Plaza Hotel & Convention Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 391 out of 1000 reviews
Rating 8 - Good. 349 out of 1000 reviews
Rating 6 - Okay. 144 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jesica

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marina

Liked: Amenities, property conditions & facilities
Beautiful clean property
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
VERY easy access to the tollway to the airport. Limited parking, tho
Stayed 1 night in May 2024
Verified

10/10 Excellent

felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
all excellent
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got good value for the price that I paid. The room was nice, if dated, and everything worked as it should. All my needs were met. The only downside was limited electrical outlets in the room, but that wasn't enough for me to seriously reduce the rating.
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Maria

Disliked: Amenities, property conditions & facilities
Able to do early check in, also room service to be 24 hours as there is no restaurants near by
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Ociel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Nov 2024
Verified

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marck

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Germán

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Retrrrrrrrrrfffg
Stayed 2 nights in Mar 2024
Verified

4/10 Poor

Guillermo

Liked: Cleanliness, staff & service
No comnts
Stayed 1 night in May 2025
Verified

4/10 Poor

Frederick

Disliked: Staff & service, amenities, property conditions & facilities
I have nothing good to say about the property. There were few guests there that I could see. No business center available, Needed computer access, none. Maybe it is stripped down because of pandemic. Hotel was the oposite of "grand".
Stayed 3 nights in Feb 2023
Verified

6/10 Okay

Delia

Liked: Cleanliness, staff & service
This hotel don’t have any coffee maker and refrigerator, else the mattress was very hard no comfortable
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Arcelia Esparza

Liked: Cleanliness
Es un hotel limpio y ordenado con buena atención
Stayed 4 nights in Mar 2026
Verified

6/10 Okay

Roberto Israel

Liked: Staff & service
Disliked: Amenities
No esta dispobinle la alberca y se aununcia por medio se expedia. Muy mal servicio por parte de expadia para el seguimiento a mi queja.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Juan José

Liked: Cleanliness, amenities, property conditions & facilities
únicamente faltaba el control TV
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Enrique

Liked: Cleanliness, amenities
Reserve con desayuno incluído; llegamos domingo en la tarde-noche. El desayuno del lunes bien, tipo buffet, pero el Martes 30 diciembre NADA!!!! PORQUÉ? NO SÉ!!! Pero que falta de RESPETO no hubo desayuno, solo nos ofrecieron huevos al gusto y chilaquiles solos; café tibio!!!
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

sandra Luz

Disliked: Cleanliness, amenities
La barra frente al lavabo estaba sucia y el ruido de los salones de fiesta es muy alto.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Claudia

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Se ve que el hotel, en su momento, fue de lujo y una excelente opción para hospedarse, pero ahora las instalaciones ya se ven viejas y pasadas de moda. La griferia del baño se va oxidada y la taza y tina se ven manchadas de lo viejo. Incluso, la caja de la taza es de las antiguas y grandes, no es ahorradora
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Alejandra Catalina

Liked: Cleanliness, staff & service, property conditions & facilities
Lo que no me gusto, Hacen ruido en los pasillos, las toallas un poco percudidas y la alberca estaba fria y los camastros sucios Lo que me gusto, ubicación, recepción muy bonita, habitación buena
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

Yesica

Se escucha todo lo que pasa en
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Jorge

Alberca no. Climatizada, desayuno no había . Habia como evebto en el salon y se oia en la habitación
Stayed 1 night in Nov 2025
Verified

8/10 Good

carlos

Liked: Cleanliness, amenities, property conditions & facilities
Buen servicio. El hotel necesita una renovación general
Stayed 1 night in Nov 2025
Verified

4/10 Poor

MARIA

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Fatal. El baño no sirve, huele a caño la habitacion, el asensor en malas condiciones y me fue mal. No se si solo a mi me haya pasado
Stayed 2 nights in Sep 2025