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Chateau Star River Guangzhou Peninsula

4.5 star property

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Photo gallery for Chateau Star River Guangzhou Peninsula

Front of property – evening/night
Lobby
Indoor pool, outdoor pool, pool loungers
Lobby lounge
2 restaurants; breakfast, lunch, dinner and brunch served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Shajiao Island, Panyu district, Guangzhou, Guangdong, 511430
  • Place, Chimelong Paradise
    ‪9 min drive‬
  • Place, Chimelong Safari Park
    ‪9 min drive‬
  • Place, Chimelong Water Park
    ‪10 min drive‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪46 min drive‬

Room options

View all photos for Castle Room - Garden-View (Double Bed)

A hotel room with a large bed, a desk, a TV, and a view of the outdoors.

Castle Room - Garden-View (Double Bed)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Castle Room - Garden-View (2 Beds)

A hotel room with two beds, a balcony, a chandelier, and a painting on the wall.

Castle Room - Garden-View (2 Beds)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Room

A hotel room with a large bed, a desk with a computer, a television, and a painting on the wall.

Executive Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • Garden view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Chateau Room

Premium bedding, minibar, in-room safe, individually decorated

Chateau Room

  • Water view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room

Premium bedding, minibar, in-room safe, individually decorated

Executive Room

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite

  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Chateau Star River Guangzhou Peninsula

Along with 2 restaurants, this hotel has an indoor pool and an outdoor pool. Free WiFi in public areas, free self parking, and a free theme park shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Chateau Star River Guangzhou Peninsula offers 101 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, bidets, and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include an indoor tennis court, a sauna, and a fitness center.
With your stay at Chateau Star River Guangzhou Peninsula, you'll be connected to the convention center and close to Canton Fair Complex. Enjoy features like free WiFi in public areas, free self parking, and a free theme park shuttle.
  • Free WiFi and wired Internet
  • Free self parking
  • For dining with pool views, stop by E-cafe, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an indoor tennis court, a gym, and a sauna
  • 10 minutes by car from Canton Fair Complex and 11 minutes from Chimelong Water Park
  • Free theme park shuttle service
Chateau Star River Guangzhou Peninsula offers its guests an indoor pool, an outdoor pool, an indoor tennis court, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. A fitness center, tour/ticket assistance, and a garden are also featured at the luxury Chateau Star River Guangzhou Peninsula. A train station pick-up service and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Mediterranean Guangzhou hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
E-cafe - This poolside buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Always Cantonese - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free theme park shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 for adults and CNY 114 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Always Cantonese
  • E-cafe
  • Lobby Bar

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Indoor tennis court
  • Outdoor pool
  • Piano
  • Sauna

Family friendly

  • Babysitting
  • Children's toys
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Chateau Star River Guangzhou Peninsula offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Chateau Star River Haiyi Peninsula
Chateau Star River Haiyi Peninsula Guangzhou
Chateau Star River Haiyi Peninsula Hotel
Chateau Star River Haiyi Peninsula Hotel Guangzhou
Chateau Star River Guangzhou Peninsula Hotel
Chateau Star River Peninsula Hotel
Chateau Star River Guangzhou Peninsula
Chateau Star River Peninsula
Chateau Star River Guangzhou Peninsula Hotel
Chateau Star River Guangzhou Peninsula Guangzhou
Chateau Star River Guangzhou Peninsula Hotel Guangzhou

Chateau Star River Guangzhou Peninsula Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 33 out of 78 reviews
Rating 8 - Good. 27 out of 78 reviews
Rating 6 - Okay. 14 out of 78 reviews
Rating 4 - Poor. 3 out of 78 reviews
Rating 2 - Terrible. 1 out of 78 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

SIU HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Beautiful hotel and great services
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok เป็นโรงแรมที่ดี บรรยากาศธรรมชาติ สะดวกสบาย ร้านอาหารในโรงแรมดี
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice service and comfort. Hotel a little worn down, but not much. Nice gym and awesome pool
Stayed 1 night in Jun 2019
Verified

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
High quality hotel with good fitness facilities including an outdoor and indoor pool (water is a bit cold though). Rooms are huge with a very comfortable bed, and are very clean and well maintained. WiFi in rooms is not great, better in the lobby. No bar that I could find and info on where the two restaurants are located was poorly signposted and poor info on them in the room. They are on level B by the way. E-cafe Western restaurant was ok, but they literally had the same buffet selection every evening. Breakfast options were fine for western taste, but very expensive. I didn’t try the Cantonese restaurant. Very little I could find to do in the local area other than the sports facilities. No bars or restaurants within easy walking distance, but there is a small supermarket next door. Convenient 10-20 minute drive to the canton fair in the free shuttle bus provided, dependant on traffic. Staff spoke enough English to deal with booking taxis etc. Be aware there are two chateau star river hotels in Guangzhou so make sure you have the full mandarin address with you when getting a taxi back to it. It would be on my shortlist to stay again, but the poor WiFi in the room and lack of a bar stop it from being my 100% go to option. If they sorted those I would stay there every time I visit Guangzhou!
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel many amenities we recommend for pleasure or bussines
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
It's in the middle of nowhere. Very slow check in as only 1 person spoke English. And also they are using very strong airfreshner at the lobby that was actually causing real headache.
Stayed 4 nights in Apr 2019
Verified

8/10 Good

Lam

Liked: Cleanliness, staff & service

除有煙味外，其他都很好

整體服務態度良好，員工友善，地方也很大，很新。 本應是很好的選擇，但因為所分配房間，太大香煙味，及後所更改的房間，也有很大煙味。估計因為太多住客不守規則引致。
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an amazing hotel. The places oozes luxury, the rooms are brilliant, the staff cannot do enough for you, the food is out of this world and there are some parks nearby with lovely walks along the river. Only small criticism is that drinks and food are slightly expensive but the expected cost for a 4 or 5 star hotel.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at the hotel are not to bad, the services are great and hotel staff are friendly. The only thing is that my room do not have a sofa and small table only with a working table with a chair, if a room with 2 person there will be no place to sit but only on the bed.
Stayed 7 nights in Feb 2019
Verified

10/10 Excellent

Huang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
装修高档，入住舒适，停车也方便，旁边的小区散步很舒服。 就是早餐太贵了
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一流～

房間很大很舒服 設施很好
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

모든지 최고, 하지만 주위시설이...

호텔전체적으로는 5성급이상할만큼 잘되어있고 모두들 친절하여 서비스도 최고였습니다. 방도 너무 이쁘게 디자인 되어있고 청결하며 편안했습니다. 야외 수영장도 잘되어있고요. 다만 주위에 아무것도 없어서 호텔외 식당을 가려면 택시타고 시내에 나가야 하는것이 불편했습니다. 다른곳 안가고 호텔서 먹고자고 쉬다가려면 적극 춘천합니다.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Yannan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店前台服务人员热情周到，整体感觉良好，酒店早餐价格稍贵。楼下中餐口味极佳！免费专车接送很方便， 如果可以增加班次则更加好。
Stayed 2 nights in Mar 2018
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

酒店想我加錢Upgrade Hotel want me to upgrade my room

酒店想我加錢upgrade間房，我不答應，不知是否這個原因，我就住在地下G/F。 我去旅遊有個已定好的預算。如果我要住好D，我會在預訂酒店時決定。 我不會臨時在酒店reception，突然決定用額外的錢來升級房間。 Hotel staff requested me to upgrade my room at reception. i declined because i do not want to spend extra money on my hotel. i have my own budget for this trip, i will not gonna change my decision once i book a hotel on website. this request from hotel is non sense.
Stayed 1 night in Mar 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel本身位置比較偏僻,附近沒有大眾交通工具, 需要依靠計程車接送, 但離交流道很近, 上下高速公路鰻快速. 酒店本身的設施以及服務還不錯, 樓下飲茶餐點也不錯, 但相對消費比較高
Stayed 2 nights in Mar 2018
Verified

8/10 Good

Sang Kyun

Liked: Cleanliness, staff & service, room comfort
Nice hotel and staff but room wasn’t very clean
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean room. The front office service is e

Fantastic
Stayed 4 nights in Sep 2017
Verified

8/10 Good

Jietan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a little bit far from chimelong park
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

wai han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

整體感覺十分舒服 員工也很樂意幫忙 只是附近沒食的地方 最近的也得花20-25人仔才到
Stayed 1 night in Jun 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good hotel for business travelers

The hotels internet was beyond poor. I had to summons help ( finally receiving a router) three times. When checking out and telling the clerk of the problem, she advised me that many many guests complained of the same problem, which suggests the hotel management could not care less to fix the problem. After my first day of trouble, I asked for a free breakfast or something for all the headaches and was denied such. Service not up to par. Hotel was nice, very clean, but in a so so location.
Verified

8/10 Good

Ho Yik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不方便但整潔

附近冇野食，酒客房很好，乾淨
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, property conditions & facilities, room comfort

Un precio increíble para un Hotel asombroso

Nunca mejor dicho, Un lujo Asiático
Verified

10/10 Excellent

Weichuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

The stay was very pleasant.
Verified

10/10 Excellent

FAROUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常棒的一次入住体验

非常棒的一次入住体验 以后继续选择
Verified

6/10 Okay

Alan

Disliked: Cleanliness, room comfort

不清洁的房间

设备比较旧，房间內有蚊子及小昆虫，被子不清洁，痒痒的，不能入睡，不会再入住。 交通不方便，附近也没有其他商店及餐厅。