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Shangxiajiu Hotel

2.5 star property

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Photo gallery for Shangxiajiu Hotel

Comfort Twin Room | View from room
Exterior
Reception
Sports facility
Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

4.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
NO.270, Guangfu middle Road, Guangzhou, Guangdong
  • Place, Guangdong Folk Art Museum
    ‪10 min walk‬
  • Place, Shangxiajiu Pedestrian Street
    ‪11 min walk‬
  • Place, Qingping Market
    ‪17 min walk‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪28 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Shangxiajiu Hotel

24-hour room service, a 24-hour front desk, and tour/ticket assistance are available at this hotel. WiFi in public areas is free. Other amenities include a communal living room and motorcycle parking.
Shangxiajiu Hotel offers 68 air-conditioned accommodations with minibars and complimentary bottled water. Cable television is provided.

Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

During your stay at Shangxiajiu Hotel, you'll be within walking distance of Shangxiajiu Pedestrian Street. Features include free WiFi in public areas and a roundtrip airport shuttle (surcharge).
  • Free WiFi and wired Internet
  • Motorcycle parking only
  • Amenities include locker space, an elevator, and a communal living room
  • 12 minutes by foot from Shangxiajiu Pedestrian Street and a 4-minute drive from Beijing Road Pedestrian Street
  • Airport shuttle service available for a fee
As a guest of Shangxiajiu Hotel, you'll find tour/ticket assistance, 24-hour room service, and a communal living room. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. Shangxiajiu Hotel also features an elevator and a water dispenser. Only motorcycle parking is available.

Smoking is allowed in designated areas at this Guangzhou hotel.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Onsite motorcycle parking only

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (120 centimetre high)

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Desk
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM

Check-out

Check-out before 2:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangxiajiu Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CNY 300 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: CNY 100 (roundtrip), (from 2 to 9 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: Alipay, Huawei Pay, UnionPay QuickPass, and WeChat Pay
Noise-free guestrooms cannot be guaranteed
Shangxiajiu Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Intertek Guangzhou

Intertek Hotel

Intertek Hotel Guangzhou

Denise Hotel Guangzhou

Denise Hotel

Denise Guangzhou

Denise Hotel

Shangxiajiu Hotel Hotel

Shangxiajiu Hotel Guangzhou

Shangxiajiu Hotel Hotel Guangzhou

Shangxiajiu Hotel Reviews

Reviews

4.6
Rating 10 - Excellent. 1 out of 46 reviews
Rating 8 - Good. 5 out of 46 reviews
Rating 6 - Okay. 14 out of 46 reviews
Rating 4 - Poor. 10 out of 46 reviews
Rating 2 - Terrible. 16 out of 46 reviews

5.0/10

Cleanliness

4.8/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Megan

Stayed 1 night in Apr 2023

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2019

2/10 Terrible

amanxxyy, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel

Staff doesn't know English ! They don't even know Expedia ! You have to show physical paper for checkin ! it takes an hour for check in to happen !
Stayed 3 nights in Dec 2017

2/10 Terrible

amanxxyy, Delhi India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel of Guangzhou!

No English ! No weight scale ! No Breakfast as mentioned ! No housekeeping ! Worst rooms ! Vast difference from the photos !
Stayed 13 nights in Dec 2017

8/10 Good

John

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Quick visit

Good location Hotel is old and sad Value for money ok
Stayed 3 nights in Jun 2017

6/10 Okay

shijie

Liked: Staff & service
overall the staff were friendly. and the hotel front door is under construction and noise and have to walk to thru work zone. hmm, china man they don't really care.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

2/10 Terrible

Jigar, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hotel with good staff but very small rooms

During my stay I am pleased with the cleanliness but the room was extremely small and congested. They should mention the room size in the Expedia. Also Expedia should mention that upon guest arrival the staff needs HKD 300.00 deposit amount.

6/10 Okay

Wing Kan

Disliked: Property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

Worst hotel, not qualified for it name as hotel, public washroom and shower, online described has own washroom and shower, terrible condition.

2/10 Terrible

Ty, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I paid full room ,no tv, no internet,

I book on expedia.com and thay didn't find my reservation. Wait 1h after they ofer me triple price for the same room. After insistence they give me the room,

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

good location

The hotel is in good location, the rooms are ok, good for sleeping in clean good place without noises, the reception is construction site! The rest of hotel is good , no breakfast no coffee:

10/10 Excellent

Aman, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

It's one of the best for people who go to the city for business purposes ..

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent hotel at this price

If you are going on a business trip then this is best hotel !! Location Excellent .. Only disadvantage is Staff doesn't understand English that can create problem at time of check in !!

4/10 Poor

tsz cheung, 香港

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

地圖錯，酒店名錯，房間髒

我到埗前，用谷歌地圖再確認，你們顯示的位置是康王中路，但酒店真正地址是光復中路，根本不同地方，第二，丹什麼妮斯酒店？？到埗連名字都轉了，你們expedia連酒店名字改了都不知道嗎，已經改成便捷酒店了，房間真的很不行，牆上有污跡，有鞋印，電話不能打，洗手間有異味，升降機要用房卡開，房卡失靈，要找職員開門。。。豈有此理，expedia要給我交待一下
Stayed 2 nights in Feb 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness
房間有渠臭味。房間內的電話是壞的。 房間之牆身太薄，夜晚當其他旅客經過門口時， 以為大門口未關好， 被嚇醒。
Stayed 1 night in Dec 2017

2/10 Terrible

Chun Ho Andy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

包你未見過咁差嘅酒店

酒店門牌跟接待處都不是丹妮斯酒店，而是廣州城市便捷酒店，但事前並沒有通知，確認 email 都冇講已改名！而且接待員後來告訴我們丹妮斯酒店已跟廣州城市便捷合拼，但為什麼還在賣房間？仲要經 Expedia 訂？之後接待員找不到我們的訂房記錄，要我重新比錢自己再追 hotel.com 取消，花了我一個小時說我怎樣訂房，他們不太相信我已經給了錢！仲要我自己打電話去 Hotel.com ,我打到香港要退錢唔住又要扣我一日作抵償，只可以退一天，我打通再比酒店聽，我們下午3點checkin要搞足一個鐘，又要嘥長途電話去証明自己以比錢，係全數比清房租，但房間先剛剛叫服務生開始打掃要多等半個小時。太過份了。 房間隔音很差。訂了3天2夜的房間，但第2天中午，房卡就失效了！又要我去前台搞，太差，10000個差，唔使錢都唔會再住，亦好懷疑 hotel.com 點審查酒店？？我仲點幫襯？？可惜我仲有7日塞班島預訂未用？？望上天吧
Stayed 2 nights in Nov 2017

2/10 Terrible

lemontea, HK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

很糟糕，強烈建議不要選擇此酒店。

有被騙的感覺，名字更改了，訂單上寫著會一直保留房間給住客，到達時晚上八時多，才告訴我們說沒預留房間，說因為保留到下午六時就自動當作放棄房間，但房租早就在expedia付了，然後說另給我們一間房說是升級了的，進房間以後發現很殘舊，連房內窗都壞了也不修理。前台服務態度也不行，甚麼也不說第二天才知道房卡每天都要重新開通，害我們上到房間要再重新到前台開通，前台語言也不行，只會普通話英文也很爛，廣東話亦不會。原本就打算不住公寓式酒店，網頁沒註明以為不是公寓式的，到達才發現4樓是公寓來的，整體酒店很殘舊，體驗很糟糕。房卡亦只有一張，地段亦很不方便。 - Totally bad experience. The hotel name was changed, hardly to find. Not convenient at all, not clean, no service, the service of reception is bad, not polite. Actually, in the receipt, it said that we can check-in anytime after 15:00, they will keep the room for us, but when we get there at 20:00, they said they can't find our order and they only keep the room till 18:00. Finally, they said they give us a room that is upgraded, but when we get in the room, it is too old and dilapidated. The receptionist didn't say anything about staying in this hotel, until the next day when we back to our room and we can't get in and we went to find the receptionist to find out what happened, they said it is necessary to reactivate our room key everyday. And the receptionist cannot speak English and Cantonese, only Putonghua they can handle. Also, when we preparing our trip in GuangZhou, we didn't want to stay in an apartment hotel, because the website didn't state it we thought that it is not an apartment hotel, but we recognised it is when we get up to 4/F. Besides, there is only one key card for each room. Overall, a bad experience. Hope it can help you to choose.
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

Disliked: Staff & service

一般般

店名改了，找了半天，一身汗。 房间什么都没有，要临时找服务员要
Stayed 1 night in Jul 2017

4/10 Poor

cindy, hk

Disliked: Cleanliness, property conditions & facilities, room comfort

地處布行批發街

酒店電腦系統落後,Check in費時,未能提供网上訂購之房間類別,但收費卻跟网上預訂之收費! l設施破舊,入住後要換房2次,太煩人!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

很難找但方便SHOPPING

好難搵呢個地方，搵左好耐，在一條很靜的街道上。 買東西的確很方便，一個女士就不要住這裡。

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

飯店安排不周

飯店整修，飯店沒有事先聯絡預定（費用已支付）飯店的旅客，告知飯店整修，也沒有安排已經預定飯店的旅客去另一飯店check in，導致旅客抵達廣州飯店門口要入住時，才發現飯店整修，所幸不是旅遊旺季，其他飯店還有空房，不然真的會流落街頭

4/10 Poor

Shek Fai

Disliked: Staff & service, property conditions & facilities

6/10 Okay

Zhiguo, 中国

Disliked: Cleanliness

经济实惠而已

空间较小，浴室卫生差一些，毛巾泛黄，浴室装修老旧。电视严重雪花 地点距上下九步行街很近，比较方便

4/10 Poor

Kwok Wai

Disliked: Cleanliness, property conditions & facilities, room comfort