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Grand Hyatt Guangzhou

5.0 star property

Choose dates to view prices

Photo gallery for Grand Hyatt Guangzhou

3 restaurants, breakfast, lunch, dinner served; international cuisine
Front of property
Grand, Executive Suite
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service

Explore the area

View in a map
No. 12 Zhujiang West Road, Pearl River New City Tianhe Dist., Guangzhou, Guangdong, 510623
  • Place, Canton Tower
    ‪4 min drive‬
  • Place, Canton Fair Complex
    ‪5 min drive‬
  • Place, Beijing Road Pedestrian Street
    ‪6 min drive‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 King Bed, Garden View

7.4 out of 10
Good
(3 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Club Double Room, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand, Executive Suite

Grand, Executive Suite

Grand, Executive Suite

  • 135 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed, Garden View

1 bedroom, premium bedding, down duvets, minibar

Club Double Room, 1 King Bed, Garden View

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, Room, Garden View

Twin Room, Room, Garden View

Twin Room, Room, Garden View

  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Tower

Room, 1 King Bed, Tower

Room, 1 King Bed, Tower

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 90 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite (Grand)

Premium Suite (Grand)

Premium Suite (Grand)

  • 90 sq m
  • 11 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room (1 King Bed & 2 Twin Beds)

  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Similar properties

Exterior
Sofitel Guangzhou Sunrich
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,014 reviews
The price is €102
includes taxes & fees
9 Nov - 10 Nov
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About this property

Grand Hyatt Guangzhou

Luxury hotel with 3 restaurants and a full-service spa
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Grand Hyatt Guangzhou offers 368 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
O Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of the helpful staff at Grand Hyatt Guangzhou. During your stay, you'll be within walking distance of Guangzhou Opera House. Enjoy features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi
  • Free self parking
  • For dining with garden views, stop by G Restaurant, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to reflexology, body treatments, or body wraps at O Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 4-minute drive from Canton Tower and 6 minutes from Yuexiu Park
  • Train station pick-up and train station drop-off shuttle service available for a fee
Grand Hyatt Guangzhou offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. A 24-hour fitness center, spa services, and multilingual staff are also featured at the luxury Grand Hyatt Guangzhou. A train station pick-up service and a train station drop-off service are available for a fee. Free self parking is available. A complete renovation of Grand Hyatt Guangzhou was completed in August 2021.

This 5-star Guangzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
G Restaurant - Overlooking the garden, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
The Market Cafe - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
The Penthouse - Overlooking the garden, this diner specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 230 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • G Restaurant
  • The Market Cafe
  • The Penthouse

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Stereo

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 24 floors
  • Banquet hall
  • Built in 2008
  • Renovated entire property - August 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hyatt Guangzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 230 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 230.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Grand Hyatt Guangzhou offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Guangzhou
Grand Hyatt Guangzhou Hotel
Guangzhou Grand Hyatt
Grand Hyatt Guangzhou Hotel Guangzhou
Guangzhou Hyatt
Guangzhou Hyatt
Guangzhou Grand Hyatt
Grand Hyatt Guangzhou Hotel
Grand Hyatt Guangzhou Guangzhou
Grand Hyatt Guangzhou Hotel Guangzhou

Grand Hyatt Guangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 255 out of 434 reviews
Rating 8 - Good. 121 out of 434 reviews
Rating 6 - Okay. 37 out of 434 reviews
Rating 4 - Poor. 7 out of 434 reviews
Rating 2 - Terrible. 14 out of 434 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

shafiqali, sanford

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The hotel is a bit run down need renovation
Stayed 1 night in Jun 2025

10/10 Excellent

Keng Seong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service and good location

Like the size of the room and good staff service of the front reception during check in.
Stayed 1 night in Jul 2025

4/10 Poor

Yan Ni

Stayed 3 nights in Jul 2025

10/10 Excellent

Moohammed, OTTAWA

Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

QIER, Castro Valley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, nice restaurant
Stayed 1 night in Jul 2025

10/10 Excellent

Hyun woo, los angeles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the hotel staff were very kind. The condition of the building was excellent, and I really appreciated being moved to a room with a better view.
Stayed 5 nights in Jun 2025

10/10 Excellent

Manpreet

Helpful staff,
Stayed 5 nights in Jun 2025

10/10 Excellent

Atallah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2025

10/10 Excellent

paul

Stayed 4 nights in Apr 2025

10/10 Excellent

Andreas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Jan 2025

10/10 Excellent

Chi Man

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome and good hospitality
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The club level was great, large rooms and great club restaurant
Stayed 6 nights in Apr 2025

10/10 Excellent

yasmin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay very close to shopping restaurants and metro
Stayed 5 nights in Mar 2025

10/10 Excellent

TAEWOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy place

Very cozy place to take a rest. Central park and big shopping mall are near there.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Stayed 2 nights in Mar 2025

6/10 Okay

Mrs Pauline

Business traveller
Liked: Cleanliness, staff & service

Grand but not Grand enough

Hotel was good location , I am a bath person bath just a square to sit so for this reason I would not stay again , breakfast needs a better selections than just pastries omelettes etc
Stayed 2 nights in Mar 2025

8/10 Good

Mrs Pauline

Stayed 3 nights in Mar 2025

6/10 Okay

Lieve Maria P., New York

Stayed 4 nights in Feb 2025

8/10 Good

Andrew

Stayed 3 nights in Dec 2024

6/10 Okay

WEI, CHICAGO

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

WEI, CHICAGO

Travelled with family
Liked: Cleanliness, amenities
Reserved high floor but stayed lower floor rooms. Location is excellent.

10/10 Excellent

Sengkang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from the check in lobby is on high floor, all others are well maintain.
Stayed 3 nights in Dec 2024

10/10 Excellent

Home

Stayed 1 night in Nov 2024