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Haiyue Hotel

2.5 star property

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Photo gallery for Haiyue Hotel

A modern building with a unique angular design, surrounded by trees and other tall buildings.
Interior
Premium bedding, pillow-top beds, in-room safe, desk
Interior
Spa

Reviews

5.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
No.16 Xinhe Street Hengxin Road, Haizu, Guangzhou, Guangdong, 510315
  • Place, Canton Tower
    ‪2 min drive‬
  • Place, Canton Fair Complex
    ‪4 min drive‬
  • Place, Beijing Road Pedestrian Street
    ‪9 min drive‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪36 min drive‬

Room options

View all photos for Business Triple Room

Premium bedding, pillow-top beds, in-room safe, desk

Business Triple Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Business 2-bed Room

Premium bedding, pillow-top beds, in-room safe, desk

Business 2-bed Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Business Queen Room

Premium bedding, pillow-top beds, in-room safe, desk

Business Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Mini small single room

Room, 1 Bedroom (Mini )

Mini small single room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Business Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Business Twin Room

Business Twin Room

Business Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Haiyue Hotel

Along with a conference center, this smoke-free hotel has 24-hour room service and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is not available.
Haiyue Hotel offers 60 air-conditioned accommodations with computers and safes. Pillowtop beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Guangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply).

During your stay at Haiyue Hotel, you'll be close to Canton Tower. You'll find features like free WiFi in public areas and free self parking, plus a conference center.
  • Free WiFi
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from Canton Tower and a few minutes from Canton Fair Complex
As a guest of Haiyue Hotel, you'll find tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. WiFi is free in public spaces. The business-friendly Haiyue Hotel also features laundry facilities, dry cleaning/laundry services, and 24-hour room service. Free self parking is available.

This Guangzhou hotel is smoke free.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Spa

  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 1 floor
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Computer
  • LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Haiyue Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Haiyue
Haiyue Guangzhou
Haiyue Hotel
Haiyue Hotel Guangzhou
Haiyue Hotel Hotel
Haiyue Hotel Guangzhou
Haiyue Hotel Hotel Guangzhou

Haiyue Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 4 out of 65 reviews
Rating 8 - Good. 14 out of 65 reviews
Rating 6 - Okay. 23 out of 65 reviews
Rating 4 - Poor. 12 out of 65 reviews
Rating 2 - Terrible. 12 out of 65 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

CHUAN CHIEH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

差、極差、非常差，客房充滿屎管味道，換了三次房間一樣，超級差，不推薦！

差、極差、非常差，客房充滿屎管味道，換了三次房間一樣，超級差，不推薦入住！
Stayed 4 nights in Feb 2019
Verified

6/10 Okay

Ploypailin

Liked: Cleanliness
Disliked: Staff & service
hotel staff cant speak English , hard to communicate
Stayed 1 night in Nov 2018
Verified

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay at this disgusting hotel

I have traveled alot but never have I stayed in a hotel like this. We booked their best room but where met by black mould, mosquito infestation and an overwhelming smell of cigarette smoke even though it was a bone smoking room. Its terrable, find somewhere else to stay, it's a disaster!
Stayed 4 nights in Oct 2018
Verified

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
洗手盆漏水，衛生紙不更新。浴室地板排水設計不良，整天濕。 有小蟑螂出沒。房間燈光昏黃。提供早餐是給券，到隔壁早餐店選擇一套6元，量小質差。
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Cheap and comfortable.

Easy to access. A bit different with the picture. But clean and comfortable. Maybe I will stay here again when I go that area.
Verified

8/10 Good

Thelma

Liked: Room comfort

Good stay

Our stay was just okay. Though our rooms were not readily available due to the time that we arrived, they were quick enough to get them ready once vacated. One thing also, the housekeeping service kept forgetting to replace the bathroom tissue and tea service. But the toiletries were well provided for. I would recommend that ther ask their front desk staff to learn basic english so as not to have a difficult time in dealing with guests. But to their credit, they have phone translators and they try their best to address guests' concerns. Location is very good, it us near several food and grocery establishments. Very close to the metro and bus stations as well.
Verified

6/10 Okay

SATO

Disliked: Property conditions & facilities

安宿です

タイトル通りの安宿です8番線の赤窟駅が最寄駅です。 一番安い部屋はほぼ日本人は泊まらないであろうレベルですので部屋は少し高めのものを選んだほうが良いかもしれません。 ホテル・周辺のコンビニ・レストラン・スーパーは英語がほぼ通じないと思って身振り手振りで乗り切るつもりでいてください。
Stayed 4 nights in Mar 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll not recommend this hotel to my friends. Sheets were ripped.
Stayed 3 nights in Oct 2017
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast is not good

Breakfast is not good, the restaurent is out side the hotel, and you have to choose one meal of 6 RMB equivalent to 1$.
Stayed 2 nights in Oct 2017
Verified

4/10 Poor

Manuel

Disliked: Staff & service

Language barreir

I like the rooms we stayed but the problem is the language barrier, also, i hope next time there will be some considerations to the second timer like us who stay there before.
Stayed 3 nights in Nov 2017
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

地図もホテル名も違う

ホテルズドットコムの地図表記が実際の場所と大きく違い、中国語ホテル名も違った為、探すのに苦労した。「海悦酒店」ではなくて「海月酒店」が正解。
Stayed 1 night in Oct 2017
Verified

6/10 Okay

ERIK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Pictures are deceiving

The picture of the hotel itself posted on Hotels.com is deceiving. The room smells damp and cockroaches in the room. I just can't stand it, the bathroom is uuuggghhh. I made a big mistake to book the whole week, I should have book for a couple of days and see how it looks. I picked this hotel because it is close to the CANTON FAIR. But I am pretty sure there is better hotel for the value.
Stayed 7 nights in Oct 2017
Verified

2/10 Terrible

Yung-Kuo

Disliked: Cleanliness, property conditions & facilities, room comfort

差

房間小, 沒窗, 沒書桌, 隔音差, 馬桶旁洗澡
Stayed 1 night in Oct 2017
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
鄰近地鐵，很方面，附近也有食店酒樓店舖，很方便。鄰近地鐵，很方面，附近也有食店酒樓店舖，很方便。鄰近地鐵，很方面，附近也有食店酒樓店舖，很方便。
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

近地鐵站很方便

房間有煙味，床單也有點髒。職員服務很好 helpful。近地鐵站很方便，附近也熱鬧，多食店店舖。房間有煙味，床單也有點髒。職員服務很好 helpful。近地鐵站很方便，附近也熱鬧，多食店店舖。房間有煙味，床單也有點髒。職員服務很好 helpful。近地鐵站很方便，附近也熱鬧，多食店店舖。
Verified

8/10 Good

Gabriel

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice hotel near to Canton Fair

I was be in the hotel for more than 2 weeks... Clean, every think very good, not all the staff speak english but was not a big problem. I use in more that one the laudry service with a little worry, but was excelente service. The only think... to considerate... don't select the mini room... it's really mini... for me that's the only thing that I will change for the next time...
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a nice hotel which is not expensive

This is a good not expensive hotel. I paid 20-22.5$ for a night. The hotel is very clean, they give you shampoo, towels, tea, toothbrush so you will not need to bring anything. Next to it there is a 24 hours open supermarket which has not expensive prices. It is very near a metro. The metro has moving straits so you can take you suitcase easy (not all metro has this option.) Hotel employees will help you if you have problems so they are friendly. The room is small but very clean so it was very good for me. I recommand this hotel
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

ホテル名が違う

中国語のホテル名が違う。「海月酒店」が正解。Hotels.comの地図も不正確で、中国に不案内な人は、やめた方が良い。 ホテルは地下鉄駅に近く便利な場所で、寝るだけに割り切れば良し。
Verified

6/10 Okay

Verified traveller

Alright

Everything OK for this long stay.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zunächst einmal wird das Hotel mit 3-4 Sternen deklariert. Ich würde dem Hotel maximal 2 Sterne Kategorie Türkei verpassen. Die Zimmer sind dunkel, haben meist keine Fenster und die Klimaanlage und die Lüftung sind so laut, dass man Ohrenstöpsel benötigt die es in China allerdings nicht gibt. Das Essen kann man in einem nahegelegenen Restaurant einnehmen. Allerdings ist dies ausschliesslich chinesisch. somit für den europäischen Magen nicht geeignet. Die Zimmer sind schmutzig, es befindet sich zum Teil Schimmel an den Wänden und wer hier englisch sprechendes Personal erwartet kann von Glück sprechen, wenn er einen Mitarbeiter trifft, der die englische Sprache beherrscht. Zudem ist die Umgebung an der Hauptstrasse sehr ungemütlich. Das einzig positive was ich dem Hotel zugute halten muss ist der Massagebereich in der 3. Etage. Die chinesiche Massage bekommt von mir 5 Sterne....
Verified

2/10 Terrible

max

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

china

the hotel was not were it should have been according to the map. Eventually after searching for it for two hours we found it. No english speaking receptionist. Toilet in the room was flooded.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間老舊味道差，棉被及枕頭都有破損，不想住也無法退費
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Hotel idéal pour la foire de Canton

L'hotel est situé à 10 mn en métro de la foire de Canton. J'ai fait deux séjours, chaque fois dans des chambres sans fenêtre. Les coffres forts dans les chambres ne fonctionnent pas. Les lits sont très durs. Il y a du bruit à partir de 6:30 du matin dans les couloirs ou avec la circulation. Les chambres sont propres. Le petit déjeuner chinois est très correct (choix entre 4 petits déjeuners différents). Il est à prendre dans le fast food chinois voisin. Si votre budget est limité cet hotel est très bien pour la foire de Canton. Vous allez éconimiser beaucoup de temsp en transport.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort

ビジネスには不向き・・・

wifiはつながるものの、パソコンを置くスペースがなく メールの『受信確認』だけでいっぱいいっぱいでした 価格は魅力的だっただけに残念
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Veldig god servic og de var veldig hjelpsomme. Passet på at de alltid hadde noen som snakket engelsk i resepsjonen. T-banen var rett over gaten noen som gjorde det lett å komme seg rundt, uten å være av hengi av taxi. Det som trekker litt ned er at det var ganske lytt mellom vegg/gang.