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Kaiser Hotel Guangzhou Gangding Metro

4.5 star property
VIP Access

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Photo gallery for Kaiser Hotel Guangzhou Gangding Metro

Lobby sitting area
Restaurant
Premier Suite, City View | Terrace/patio
Lobby sitting area
Luxury Suite, City View

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
12/F, The Plaza, No.621-625, Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510000
  • Place, Taikoo Hui
    ‪11 min walk‬
  • Place, Grandview Mall
    ‪17 min walk‬
  • Place, Tianhe Stadium
    ‪3 min drive‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Comfort Double Room, City View

Comfort Double Room, City View | View from room

Comfort Double Room, City View

  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, City View

Superior Double Room, City View | View from room

Superior Double Room, City View

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | View from room

Superior Twin Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Twin Room, City View

Luxury Twin Room, City View

Luxury Twin Room, City View

  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Double Room, City View

Luxury Double Room, City View

Luxury Double Room, City View

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, City View

Executive Double Room, City View | View from room

Executive Double Room, City View

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Double Room, City View

Business Double Room, City View | View from room

Business Double Room, City View

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room, City View

Executive Twin Room, City View | View from room

Executive Twin Room, City View

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Luxury Suite, City View

Luxury Suite, City View | View from room

Luxury Suite, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, City View

Family Suite, City View | View from room

Family Suite, City View

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite, City View

Business Suite, City View | View from room

Business Suite, City View

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, City View

Premier Suite, City View | View from room

Premier Suite, City View

  • City view
  • 150 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Kaiser Hotel Guangzhou Gangding Metro

Luxury hotel with free parking connected to a shopping center in Guangzhou
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Change of towels is available on request.
Kaiser Hotel Guangzhou Gangding Metro offers 100 air-conditioned accommodations with minibars (stocked with some free items) and complimentary bottled water. Beds feature down comforters. A pillow menu is available. LED televisions come with cable channels and pay movies. Bathrooms include slippers, hair dryers, and children's slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
With your stay at Kaiser Hotel Guangzhou Gangding Metro, you're connected to a shopping center and just a quick walk from Jinan University. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 9 minutes by car from Beijing Road Pedestrian Street and 9 minutes from Canton Fair Complex
  • Airport pick-up shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. Spa services, a vending machine, and tour/ticket assistance are also featured at the luxury Kaiser Hotel Guangzhou Gangding Metro. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Guangzhou hotel.

Guests are served free self-serve breakfast daily from 7:00 AM to 10:00 AM.
Kaiser Hotel Guangzhou Gangding Metro has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Shopping centre

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Conference centre (5,382 square foot of space)

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Grab bar near toilet (80 centimetre high)
  • Hand-held showerhead
  • Handrails in hallways (100 centimetre high)
  • Handrails in stairways (100 centimetre high)
  • Height-adjustable showerhead
  • Lift (140 centimetre wide door)
  • Magnifying mirror
  • Portable shower seat
  • Roll-in shower (110 centimetre wide)
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (110 centimetre wide)

More

  • Designated smoking areas
  • Electric bike charging

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay films

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kaiser Hotel Guangzhou Gangding Metro

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CNY 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CNY 500 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: CNY 500 (up to 18 years old)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, MI-Pay, Baidu Wallet, Huawei Pay, Tap & Go, UnionPay QuickPass, Lazada, MobilePay, and Masterpass
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Kaiser Hotel Guangzhou Gangding Metro offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Kaiser Hotel Guangzhou Gangding Metro Hotel
Kaiser Hotel Guangzhou Gangding Metro Guangzhou
Kaiser Hotel Guangzhou Gangding Metro Hotel Guangzhou

Kaiser Hotel Guangzhou Gangding Metro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 3 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Cheuk Kan Duncan

Travelled with family and small children
Disliked: Cleanliness
They didn’t give us free breakfast as stated in the booking. We had to ask them and show the proof in order for them to give us the tickets. The room is not clean and stains on the bedsheets. The TV does not work even restarted multiple times. The air condition temperature meter is broken. It gets really cold as it never turns down the fan speed automatically. It gets quite loud outside at night because the insulation is poor. Sound isolation is poor as we heard the entire conversation with a mom yelling at their kid at night for an hour.
Stayed 4 nights in Oct 2025

10/10 Excellent

Allan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and friendly place to stay with a fair price

Staff was great, room was clean and breakfast was good and well stocked
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Peaceful friendly beautiful- felt very much at home
Stayed 1 night in Feb 2025

10/10 Excellent

Lucas

Stayed 1 night in Nov 2025

8/10 Good

Lien

Business traveller, Travelled with family
Liked: Cleanliness
房間隔音不好，也算乾淨，前台服務的人員感覺不是很專業⋯酒店位置方便。
Stayed 2 nights in Oct 2025

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Juice istället för saft. Gärna lax t ex
Stayed 2 nights in Oct 2025

8/10 Good

Jutaro

Stayed 3 nights in Sep 2025

6/10 Okay

Toshiji, yachiyo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
ホテル名が違う。 特典なし
Stayed 3 nights in Sep 2025

10/10 Excellent

Anders

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet va helt okej, restaurangen på takvåningen va fantastisk. Hotellet heter ju inte Kaiser Hotel bara så det blev rätt krångligt med alla affärsmöten som va inplanerade. Namnet på hotellet är ”Elite Hotel”, inte någonstans kommuniceras Kaiser Hotel mer än här.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bem localizado e com uma linda vista para a cidade, gostamos muito só que os quartos são muito pequenos e o check-in poderia ter sido mais rápido .
Stayed 2 nights in Apr 2025

10/10 Excellent

Carrie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean environment, lots of food option nearby, friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Aykut

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean along with all of the facility.
Stayed 1 night in Feb 2025