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Barceló Guatemala City

4.5 star property
VIP Access

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Photo gallery for Barceló Guatemala City

Indoor wedding
Outdoor banquet area
Lobby
Outdoor pool, pool loungers
Indoor wedding

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009
  • Place, La Aurora Zoo
    ‪8 min walk‬
  • Place, U.S. Embassy in Guatemala
    ‪16 min walk‬
  • Place, Oakland Mall
    ‪17 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

Superior King Room With Terrace

  • Sleeps 3

View all photos for Superior Premium Level King Room

1 bedroom, in-room safe, desk, blackout curtains

Superior Premium Level King Room

  • Sleeps 2

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Superior Room (Premium Level)

Superior Room (Premium Level)

8.8 out of 10
Excellent
(22 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room (Superior)

Executive Room (Superior)

Executive Room (Superior)

9.4 out of 10
Exceptional
(27 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, Terrace

Superior Room, Terrace

Superior Room, Terrace

9.2 out of 10
Wonderful
(212 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Duplex Premium Level

Suite Duplex Premium Level

Suite Duplex Premium Level

9.2 out of 10
Wonderful
(19 reviews)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Duplex Premium Level

1 bedroom, in-room safe, desk, blackout curtains

Suite Duplex Premium Level

  • Sleeps 2

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About this property

Barceló Guatemala City

Luxury hotel with 3 restaurants and a full-service spa
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar. Housekeeping is available on request.
Barceló Guatemala City offers 397 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages.
Our customers tell us they can't get enough of the breakfast at Barceló Guatemala City. During your stay, you're just a quick walk from Avenida La Reforma. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a sauna, and racquetball/squash
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 2-minute drive from Natural History Museum and a few minutes from Oakland Mall
  • Free airport shuttle service
Barceló Guatemala City offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center and 24 meeting rooms are available. A hot tub, a sauna, and spa services are also featured at the luxury Barceló Guatemala City. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Guatemala City hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11 AM.
Barceló Guatemala City has 3 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4 AM to 11 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift (155 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 60.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Guatemala City

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Barceló Guatemala City offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Barceló Guatemala City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2242 out of 3075 reviews
Rating 8 - Good. 466 out of 3075 reviews
Rating 6 - Okay. 185 out of 3075 reviews
Rating 4 - Poor. 82 out of 3075 reviews
Rating 2 - Terrible. 100 out of 3075 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Jonathan

Disliked: Cleanliness, property conditions & facilities

Avoid if possible

Bed was comfy and room fairly comfortable though outdated. Check in was extremely slow and keycard didn’t work on my first 2 tries — I saw many other guests coming to the front desk with the same issue. The ac dripped onto the floor making the carpet wet and mildew-y at all times. Staff is friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and Breakfast were fantastic
Stayed 7 nights in Jul 2025

6/10 Okay

Rosa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When I arrived and I checked in I had already emailed to make progress go smoothly but wasn’t the case still needed more information I paid cash and made error of not getting a receipt next time I will pay with card even though I didn’t have to pay again I didn’t like the fact that I was asked to pay my balance also I had a extra room so I had to move around the people and do process again when that was done they left one person out and when I went to breakfast I was stopped at door and had to go back with front desk and fix issue and to top off my stay when I was taking my bags out of room my key card stopped working so I couldn’t access elevator again!!!! Had to go back to front desk so basically you need to be out of room by 11:30 am they are serious about you need to be out by 12 not my best experience to be honest I had stayed in the Barcelo in El Salvador that Barcelo is much more friendly and staff always in a great mood
Stayed 1 night in Jul 2025

6/10 Okay

Chalese

Liked: Room comfort

Loud but good airport transport

The airport pick up was the best part. The driver was timely and kind. The hotel was very noisy because someone rented the event space and there was very lound music until midnight. The breakfast brunch was good but very crowded. My room wasnt the cleanest. I prefer the small hotels around the airport.
Stayed 1 night in Jun 2025

10/10 Excellent

Lucy, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Great before flight
Stayed 1 night in Jul 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rafael Eliecer

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great luxury hotel, nice stay, outstanding service, very clean, best breakfast buffet ever. Recommended. AAA+
Stayed 5 nights in Jul 2025

8/10 Good

Kanghyuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night Guate City

Hotel was close to airport & beds were very comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Priscila Lucia

Stayed 5 nights in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very nice and convenient, close to the city and the airport. The room was nice and comfortable and everyone was pleasant and courteous. They have several dining options, I highly suggest to use them.
Stayed 3 nights in Jul 2025

6/10 Okay

Shannon

Stayed 1 night in Jul 2025

10/10 Excellent

Ivan

Stayed 2 nights in Jul 2025

10/10 Excellent

Ana

Liked: Amenities
Love the place, location is excellent, customer service is amazing and I feel like at home. The room is beautiful and clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Anandbabu, Morganville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy that we chose this hotel. It is very close to the airport. Very clean, spacious, courteous staff, room and bed were great. Our booking included free breakfast, and the variety of food for breakfast buffet was great!!
Stayed 1 night in Jul 2025

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three times we had to re-code our key cards. There is a big problem with cards losing the ability to open the room doors and activate the elevator.
Stayed 4 nights in Jul 2025

10/10 Excellent

ursula

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 1 night in Jul 2025

10/10 Excellent

ursula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place always I Station when go to guatemala
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Vinicio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service, clean, good music at the bar
Stayed 3 nights in Jul 2025

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Guatemala City
Stayed 1 night in Jul 2025

10/10 Excellent

marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Wil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For us it’s a very good place to stay on our next trip, clean, friendly staff, good food, etc.
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

ANTONIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very safe, great location near airport
Stayed 1 night in Jul 2025