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Barceló Guatemala City

4.5 star property
VIP Access

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Photo gallery for Barceló Guatemala City

Outdoor banquet area
Property video
Indoor wedding
Reception hall
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009
  • Place, Avenida La Reforma
    ‪3 min walk‬
  • Place, Avenida Las Américas
    ‪3 min walk‬
  • Place, La Aurora Zoo
    ‪6 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

Superior King Room With Terrace

  • Sleeps 3

View all photos for Superior Premium Level King Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Premium Level King Room

  • Sleeps 2

View all photos for Superior Room (Premium Level)

Superior Room (Premium Level)

Superior Room (Premium Level)

8.8 out of 10
Excellent
(25 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Executive Room (Superior)

Executive Room (Superior)

Executive Room (Superior)

9.4 out of 10
Exceptional
(29 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Room, Terrace

Superior Room, Terrace

Superior Room, Terrace

9.2 out of 10
Wonderful
(220 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite Duplex Premium Level

Suite Duplex Premium Level

Suite Duplex Premium Level

9.4 out of 10
Exceptional
(21 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite Duplex Premium Level

In-room safe, desk, blackout curtains, iron/ironing board

Suite Duplex Premium Level

  • Sleeps 2

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About this property

Barceló Guatemala City

Luxury hotel with 3 restaurants, near Children's Museum
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar. Housekeeping is available on request.
Barceló Guatemala City offers 397 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages.
Our customers tell us they can't get enough of the breakfast at Barceló Guatemala City. During your stay, you're just a quick walk from Avenida La Reforma. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a sauna, and racquetball/squash
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 2-minute drive from Natural History Museum and a few minutes from Oakland Mall
  • Free airport shuttle service
Barceló Guatemala City offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center and 24 meeting rooms are available. A hot tub, a sauna, and spa services are also featured at the luxury Barceló Guatemala City. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Guatemala City hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11 AM.
Barceló Guatemala City has 3 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4 AM to 11 PM at scheduled times
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift (155 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 60.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Guatemala City

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Barceló Guatemala City offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Barceló Guatemala City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2330 out of 3185 reviews
Rating 8 - Good. 484 out of 3185 reviews
Rating 6 - Okay. 194 out of 3185 reviews
Rating 4 - Poor. 83 out of 3185 reviews
Rating 2 - Terrible. 94 out of 3185 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities
Omg! I’m a fan! Beautiful property! Please get a room on the 11th floor, you won’t regret the experience
Stayed 1 night in Nov 2025

10/10 Excellent

Silvia

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
This is my second stay here and the staff amenities are vey good
Stayed 1 night in Nov 2025

10/10 Excellent

JUAN, Zebulon

Stayed 6 nights in Oct 2025

10/10 Excellent

paulo

Liked: Cleanliness, amenities, property conditions & facilities
Excelente service
Stayed 5 nights in Nov 2025

4/10 Poor

VERONICA

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
1- las tarjetas pra abrir los cuartos TODOSSSSS los días tenia q ir a configurarlas aunq no las tuviera junto a nada eléctronico, absolutamente todossss los días hasta dos veces, incluso teniendo dos llaves, tiene un falso o algo porque se metía muchas veces y a veces hasta la sexta vez abría correctamente pero generalmente llame a las señoritas de limpieza q estaban en el piso para que abrieran o me tocaba bajar a que me la configuraran!!! Todossss los días!!! 2- el soporte de la secadora de pelo se despegaba de la pared cuando se usaba!! 3- el agua del inodoro tenía q mantenerse apretado para que saliera toda el agua y se tenía q hechar hasta dos veces porque la Presión o succión no era suficiente 4- la barra de donde se cuelgan las toallas estaba en mal estado también al igual q el de la secadora se destrababa por lo q las toallas las ponían sobre el tanque del inodoro. 5- el personal del hotel no es muy amable.
Stayed 5 nights in Nov 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excelente ambiente , limpieza impecable y el staff súper amable. Licalización perfecta!
Stayed 2 nights in Oct 2025

8/10 Good

Arturo

Stayed 2 nights in Nov 2025

10/10 Excellent

Blanca

Stayed 2 nights in Nov 2025

10/10 Excellent

Dennice

Liked: Cleanliness, amenities, property conditions & facilities
Always a pleasure to come back here over and over. Clean , walking distance to places food ect, an staff is very professional.
Rooms view
Stayed 1 night in Nov 2025

10/10 Excellent

Julio

Liked: Cleanliness, amenities, property conditions & facilities
The staff is always so welcoming and friendly. The rooms are very clean and the beds are amazingly comfortable. The beds make me want to stay in them all day. I always staff at Barceló when I’m in Guatemala. I highly recommend it.
Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful hotel with lots of amenities. Breakfast is really good. Customer service is excellent. Have shuttle to the airport. Highly recommended 👌
Stayed 2 nights in Nov 2025

10/10 Excellent

Estuardo, Brighton

Liked: Cleanliness
I bring an rental car amd parking lot is excellent and secured.
Stayed 3 nights in Nov 2025

10/10 Excellent

YEOUR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 5-star hotel with a very affordable price. You would probably pay four to five times more for the same quality in North America. The room was clean and had everything I needed. Breakfast was included, and they also offered an airport shuttle. I was very impressed with all the amenities. I would highly recommend this place if you’re visiting the city.
Stayed 1 night in Oct 2025

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities
Great room, clean, good staff, fantastic breakfast!!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Arlo

Liked: Cleanliness, staff & service, amenities
Room was excellent, staff was superb, checkin fast transport from and to airport punctual and courteous. Excellent experience. Thank you Barcelo.
Stayed 1 night in Nov 2025

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Very good room and clean
Stayed 2 nights in Oct 2025

8/10 Good

Doron, La Jolla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Lacking staff at reception.
Stayed 3 nights in Oct 2025

10/10 Excellent

Anthony, Haines city

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean exceptional staff property well-maintained. Food was very good. I give it a five star.
Stayed 2 nights in Oct 2025

6/10 Okay

María

Stayed 2 nights in Oct 2025

10/10 Excellent

Rodrigo

Stayed 1 night in Oct 2025

10/10 Excellent

Seydi

It’s a wonderful place
Stayed 1 night in Oct 2025

4/10 Poor

Lilian R

Travelled with family
Disliked: Staff & service
Front desk gave bad service.
Stayed 1 night in Oct 2025