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Holiday Inn Guatemala City by IHG

3.5 star property

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Photo gallery for Holiday Inn Guatemala City by IHG

A clear swimming pool with lounge chairs and a pergola structure, surrounded by modern architecture and a clear sky.
A man relaxing on a balcony with a city view, a white planter with green plants, and a wooden pergola.
A hotel lobby with a reception desk, seating area, staircase, and a view of the upper floor.
A Holiday Inn hotel with a modern design, located in a cityscape with visible roads and other buildings.
A room with a large window overlooking a cityscape, two potted plants, and a tiled floor.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1a Avenida 13-22 Zona 10, Guatemala City, Guatemala, 1010
  • Place, Avenida La Reforma
    ‪1 min walk‬
  • Place, Plaza Fontabella Shopping Center
    ‪5 min walk‬
  • Place, Oakland Mall
    ‪11 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 King Bed (Kitchen Area)

A hotel room with a large bed, a sofa, a desk, and a chair.

Suite, 1 King Bed (Kitchen Area)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a small table.

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(25 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a painting on the wall.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(34 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a wooden headboard, two wall-mounted lamps, a bedside table with a phone, a digital clock, and a pen.

Standard Room

8.6 out of 10
Excellent
(22 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 2 Double Beds

A hotel room with two beds, a sofa, a desk, and a dining area.

Suite, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a sofa, a glass coffee table, and a dining area with chairs and a table.

Suite, 2 Queen Beds

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a minibar.

Suite, 1 King Bed

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

A hotel room with a large bed, two bedside tables, a chair, and a painting on the wall.

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Balcony

A hotel room with two beds, a sofa, a small table, and a lamp.

Standard Room, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony

A hotel room with a large bed, a desk, a chair, a television, and a painting on the wall.

Standard Room, 1 King Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Double Standard

Premium bedding, in-room safe, desk, blackout curtains

2 Double Standard

  • 33 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Exterior
Wyndham Garden Guatemala City
Zona 10
  • Hot tub
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 1,896 reviews
The price is €106
includes taxes & fees
16 Aug - 17 Aug
Wyndham Garden Guatemala City

About this property

Holiday Inn Guatemala City by IHG

Paragraph with newline

Our customers tell us they can't get enough of Holiday Inn Guatemala City by IHG's great location. During your stay, you're just a quick walk from Avenida La Reforma. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at Los Comensales, a buffet restaurant that serves international cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Avenida La Reforma and 4 minutes by foot from Plaza Fontabella Shopping Center
Holiday Inn Guatemala City by IHG offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 7782 square feet (723 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Guatemala City by IHG. Self parking is free. A complete renovation of Holiday Inn Guatemala City by IHG was completed in May 2023.

This 3.5-star Guatemala City hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11:00 AM.
Los Comensales - This buffet restaurant specializes in international cuisine and serves breakfast only. Open daily.
Bar Sonata - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 11:00 AM for a fee: GTQ 151.47 for adults and GTQ 80.19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Sonata
  • Los Comensales

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7,782 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Living plant wall
  • Renovated entire property - May 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GTQ 162.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GTQ 151.47 for adults and GTQ 80.19 for children
  • Rollaway bed fee: GTQ 162.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala City Holiday Inn
Holiday Inn Guatemala City
Holiday Inn Hotel Guatemala City
Holiday Inn Guatemala Guatemala City
Holiday Inn Guatemala Hotel Guatemala City
Holiday Inn Guatemala City Hotel

Holiday Inn Guatemala City by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1001 reviews
Rating 8 - Good. 185 out of 1001 reviews
Rating 6 - Okay. 51 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was lovely and the staff was extremely helpful even with my limited Spanish.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, hot pool and good location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying with you guys love the place and cleanliness.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent customer service and nice and spacious rooms
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Wana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast menu was good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and comfortable hotel to stop in Guatemala City before a flight home. The pool was very relaxing and the breakfast was fantastic.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great breakfast. accessible to restaurants and shopping mals
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Dawn

Liked: Cleanliness, property conditions & facilities
Clean, staff very accommodating and kind, convenient location
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Caroll

Liked: Cleanliness
Breakfast was fresh! And the service was exceptional!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Adam

Clean room , friendly staff
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Cem

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and hotel. Free and safe parking. Breakfast was excellent.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities
Room super clean , staff excellent
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, close to shopping and the airport.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities
Very friendly staff. Very delicious breakfast as well. Better than any breakfast I have had at any hotel in the US.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was goo
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities
Very clean, friendly, helpful and professional staff. Had a great stay.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

CAROLINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo hotel
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Juan Jose

Liked: Property conditions & facilities
Staff friendly special the lady who cleaned up.
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, good location for walking to malls and restaurants
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Umanga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great service and amenities in a convenient location.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed before at the Holiday Inn and I always find friendly staff, clean room and great service.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

JJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 2 nights in Dec 2024