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Holiday Inn Guatemala City by IHG

3.5 star property

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Photo gallery for Holiday Inn Guatemala City by IHG

Outdoor pool
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Air conditioning

Explore the area

View in a map
1a Avenida 13-22 Zona 10, Guatemala City, Guatemala, 1010
  • Place, Oakland Mall
    ‪11 min walk‬
  • Place, U.S. Embassy in Guatemala
    ‪11 min walk‬
  • Place, La Aurora Zoo
    ‪13 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 King Bed (Kitchen Area)

Suite, 1 King Bed (Kitchen Area)

Suite, 1 King Bed (Kitchen Area)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(22 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

8.4 out of 10
Very good
(21 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds

Suite, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Guatemala City by IHG

Paragraph with newline

Our customers tell us they can't get enough of Holiday Inn Guatemala City by IHG's great location. During your stay, you're just a quick walk from Avenida La Reforma. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at Los Comensales, a buffet restaurant that serves international cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Avenida La Reforma and 4 minutes by foot from Plaza Fontabella Shopping Center
Holiday Inn Guatemala City by IHG offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 7782 square feet (723 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Guatemala City by IHG. Self parking is free. A complete renovation of Holiday Inn Guatemala City by IHG was completed in May 2023.

This 3.5-star Guatemala City hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11:00 AM.
Los Comensales - This buffet restaurant specializes in international cuisine and serves breakfast only.
Bar Sonata - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 11:00 AM for a fee: GTQ 151.47 for adults and GTQ 80.19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Sonata
  • Los Comensales

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7,782 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Living plant wall
  • Renovated entire property - May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GTQ 162.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GTQ 151.47 for adults and GTQ 80.19 for children
  • Rollaway bed fee: GTQ 162.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala City Holiday Inn
Holiday Inn Guatemala City
Holiday Inn Hotel Guatemala City
Holiday Inn Guatemala Guatemala City
Holiday Inn Guatemala Hotel Guatemala City
Holiday Inn Guatemala City Hotel

Holiday Inn Guatemala City by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1001 reviews
Rating 8 - Good. 208 out of 1001 reviews
Rating 6 - Okay. 64 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Byron

Stayed 3 nights in Jul 2025

10/10 Excellent

Lilian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conviene.
Stayed 2 nights in Jul 2025

2/10 Terrible

Bertha

Stayed 1 night in Jul 2025

8/10 Good

Bertha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's a beautiful place. Yet the bedroom is too small
Stayed 1 night in Jul 2025

2/10 Terrible

LILIANA

Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, good location for walking to malls and restaurants
Stayed 4 nights in Jul 2025

10/10 Excellent

Alana

Stayed 1 night in Jul 2025

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed before at the Holiday Inn and I always find friendly staff, clean room and great service.
Stayed 7 nights in Jul 2025

10/10 Excellent

Miguel Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Alex

Stayed 1 night in Jun 2025

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient

Great place to stay. Very comfortable and very clean. Really close to restaurants and bars. It was located in a safe location.
Stayed 1 night in Jun 2025

10/10 Excellent

Tyrone

Stayed 4 nights in Jun 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Henry

Stayed 1 night in Jun 2025

10/10 Excellent

Rowena

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The place was so comfortable. They made me special.
Stayed 1 night in Jun 2025

10/10 Excellent

Maelouise

Liked: Cleanliness, amenities, property conditions & facilities
My husband and I stayed 4 nights at the Holiday Inn in Guatemala City. Our stay was thoroughly delightful. The staff was certainly a highlight. Everyone from the housekeeper to the front door attendant were amazinly friendly. The room was nice, the breakfast buffet excellent, and the overall atmosphere welcoming. Also, we departed for our next destination by Pullmantur bus. The station was attached to the Holiday Inn. Couldn't have been an easier transfer!
Stayed 4 nights in May 2025

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

linda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great customer seevice
Stayed 2 nights in May 2025

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was kind and quick for service I highly recommend
Stayed 1 night in May 2025

10/10 Excellent

Eva

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Love the cleanest and love the staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Kenji

Stayed 2 nights in May 2025

10/10 Excellent

Umanga

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great service and amenities in a convenient location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kayser Alberto

Stayed 1 night in Apr 2025

10/10 Excellent

Pablo Alberto

Stayed 5 nights in Apr 2025

10/10 Excellent

Marvin

Stayed 2 nights in Apr 2025