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Holiday Inn Express & Suites Hagerstown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Hagerstown by IHG

Indoor pool
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Reception
A buffet with labeled containers of omelets and other dishes.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
241 Railway Ln, Hagerstown, MD, 21740
  • Place, Valley Plaza
    ‪8 min walk‬
  • Place, Valley Mall
    ‪9 min walk‬
  • Place, Hagerstown Roundhouse Museum
    ‪3 min drive‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪10 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Communications)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Standalone Shower)

Standard Room, 2 Queen Beds (Standalone Shower)

Standard Room, 2 Queen Beds (Standalone Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Standalone Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Standalone Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Standalone Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Standalone Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Bath/Shower Combination)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds (Bath/Shower Combination)

9.2 out of 10
Wonderful
(20 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites Hagerstown by IHG

Along with an indoor pool, this hotel has a health club and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express & Suites Hagerstown by IHG offers 108 accommodations with safes and hair dryers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Hagerstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Hagerstown by IHG. During your stay, you'll be within walking distance of Regal Valley Mall. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • 7 minutes by car from Maryland Theater and 7 minutes from Hagerstown Premium Outlets
  • Pets welcome for a fee
Holiday Inn Express & Suites Hagerstown by IHG offers its guests an indoor pool, a health club, and a hot tub. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Holiday Inn Express & Suites Hagerstown by IHG. Free self parking is available.

Smoking is allowed in designated areas at this Hagerstown hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hagerstown
Holiday Inn Express Hotel Hagerstown

Holiday Inn Express & Suites Hagerstown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 993 reviews
Rating 8 - Good. 264 out of 993 reviews
Rating 6 - Okay. 100 out of 993 reviews
Rating 4 - Poor. 56 out of 993 reviews
Rating 2 - Terrible. 45 out of 993 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, looks fresh and new, very pleasant staff, one of the best free breakfasts, pool and hot tub are great. Near a mall and lots of restaurants.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful! Very clean property!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out was quick and easy. Place was clean and updated.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alain

The staff was really welcoming and answered our special request ..Room was clean and quiet so great stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Faith

This might've been the best hotel I have
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gregory T.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the Hot tub not operating the hotel was nice. Rook was clean. Check in was smooth.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Great location for food and exploring the area.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good price and friendly staff!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is convenient to I81 and is very clean. The staff were very friendly and offered some recommendations during our short stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People at the front desk were very helpful! Enjoyed my stay
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities
clean room friendly front staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James

Liked: Amenities
Very good hotel
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the breakfast was good.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Yes staff was great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of restaurants in close proximity Breakfast buffet was well stocked and good variety. Pool and hot tub were quite nice. Had them all to ourselves Staff was very pleasant and helpful. Would stay again when in the area.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the highway perfect for a quick stay during our road trip.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Nancy L.

Liked: Cleanliness, staff & service, amenities
nice room, friendly associate
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice with plenty of dining options around it
Stayed 1 night in May 2025
Verified

10/10 Excellent

WAYNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot nice rooms
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable rooms, friendly service staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room here is very clean, the front staff was very professional and kind. I stay here often for business and never have an issue at all.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Trina

Liked: Cleanliness, property conditions & facilities
The room was clean. The bathroom is clean. The staff was pleasant it wasn’t a wow experience per se, but I don’t have any complaints.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay as we traveled down 81. Room was clean, comfortable and quiet. Breakfast was well stocked and great for a hotel. The warm cinnamon rolls were a favorite for the kids. They had free coloring sheets and crayons for the kids and the coffee was great.
Stayed 1 night in Oct 2025