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Aparthotel

Novatel Hotel & Apartment

2.0 star property

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Photo gallery for Novatel Hotel & Apartment

Reception hall
Nova Apartment, 2 Queen Beds
Nova Apartment, 2 Bedrooms | Private kitchen
Hallway
Fitness studio

Reviews

10 out of 10
Exceptional

Popular amenities

  • Gym
  • Kitchen
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

View in a map
135 Hoang The Thien, Hai An, Hai Phong, 04000
  • Place, Lach Tray Stadium
    ‪4 min drive‬
  • Place, Aeon mall lê chân hải phòng
    ‪4 min drive‬
  • Place, Hai Phong Opera House
    ‪5 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪4 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio

Studio

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Nova Apartment, 2 Bedrooms

Nova Apartment, 2 Bedrooms

Nova Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Nova Apartment, 2 Queen Beds

Nova Apartment, 2 Queen Beds

Nova Apartment, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room

  • Sleeps 2

View all photos for Nova Apartment, 2 Bedrooms

In-room safe, desk, blackout curtains, soundproofing

Nova Apartment, 2 Bedrooms

  • Sleeps 4

View all photos for Nova Apartment, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Nova Apartment, 2 Queen Beds

  • Sleeps 4

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • Sleeps 2

Studio

  • Sleeps 2

Deluxe Room 5

  • Sleeps 4

Similar properties

Property entrance
CM Hotel & Apartment
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, 11 reviews
The price is €27
includes taxes & fees
1 Nov - 2 Nov
CM Hotel & Apartment

About this property

Novatel Hotel & Apartment

Pet-friendly aparthotel with free parking connected to a shopping center in Hai Phong
A fitness center, dry cleaning, and laundry facilities are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk and free newspapers. Each apartment features a kitchenette with a refrigerator and a microwave, plus free WiFi and a flat-screen TV with cable channels. Additional amenities include an electric kettle, a hair dryer, and a safe.
Novatel Hotel & Apartment offers 28 air-conditioned accommodations with safes and slippers. Kitchenettes offer refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Novatel Hotel & Apartment, you're connected to a shopping center and just a quick walk from Parkson TD Plaza. Features include free WiFi in public areas and free self parking, plus a gym. Built in 2020, this budget aparthotel has 28 apartments on 10 floors. This property offers pet-friendly amenities like food and water bowls. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a flat-screen TV, and a refrigerator
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, locker space, and laundry facilities
  • Onsite recreation includes a gym
  • 6 minutes by foot from Parkson TD Plaza and a 5-minute drive from Hai Phong Museum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Novatel Hotel & Apartment, you'll find a fitness center, complimentary newspapers in the lobby, and laundry facilities. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this Hai Phong aparthotel.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Kitchenette

  • Electric kettle
  • Microwave
  • Refrigerator

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Fee: VND 100,000 per pet per night
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Lockers
  • Luggage storage
  • Safe

Location highlights

  • Connected to a shopping centre
  • Near a hospital
  • Near the airport
  • On a lake

Things to do

  • Billiards/pool table
  • Gym
  • Shopping centre
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 10 floors
  • 28 units
  • Built in 2020
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Check-out instructions

The host requires you complete the following before checking out:
Return the keys

Access methods

Staffed front desk

Pets

  • Pets: VND 100000 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: VND 100000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Novatel & Aparthotel Hai Phong
Novatel Hotel & Apartment Hai Phong
Novatel Hotel & Apartment Aparthotel
Novatel Hotel & Apartment Aparthotel Hai Phong

Novatel Hotel & Apartment Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 27 out of 28 reviews
Rating 8 - Good. 0 out of 28 reviews
Rating 6 - Okay. 1 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

10/10

Cleanliness

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thank you to the evening shift receptionist for helping me change rooms upon request and for the kind and attentive support.
Stayed 1 night in May 2025

10/10 Excellent

Natasha

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I accidentally left my phone in the room, and after I messaged the hotel, the receptionist had already kept it safe and arranged to send it back. Very professional and honest service.
Stayed 1 night in May 2025

10/10 Excellent

Bradford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service was excellent — we were well taken care of from check-in to check-out.
Stayed 1 night in May 2025

10/10 Excellent

Charlotte

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It truly felt like they do this with heart, not just as a job.
Stayed 1 night in May 2025

10/10 Excellent

Summer

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Every morning, someone would greet us and check if everything was okay with the room — such a nice touch!
Stayed 1 night in May 2025

10/10 Excellent

Isla

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The receptionist was very charming – giving friendly recommendations in a relaxed, local style.
Stayed 1 night in Apr 2025

10/10 Excellent

Harrison

Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
When I brought my luggage back to the hotel, the security guard proactively came out to help with my suitcase without being asked
Stayed 1 night in Apr 2025

10/10 Excellent

Sebastian

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel isn’t the newest, but it’s impressively clean. Despite the older furnishings, everything is spotless and well-kept. For me, that’s more than enough for a comfortable stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and nicely decorated, the bed was super comfy, and the staff were incredibly helpful and attentive. An experience beyond expectations!
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is spacious, airy, and clean. The staff are friendly, and the bed is very comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Grace

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service! The staff were incredibly friendly, the room was clean, and the bed was as soft as a cloud.
Stayed 1 night in Apr 2025

10/10 Excellent

Lucy

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and well-kept, with friendly and attentive staff. The bed was soft and comfy—I slept so well. A pleasant and relaxing stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Eva

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean with a quiet atmosphere. The staff were attentive and thoughtful. The bed was soft and smelled fresh, which made for a very relaxing stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Spencer

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I was impressed by how clean the hotel was. The staff were friendly and extremely helpful from check-in until check-out. The bed was soft and comfortable, making it easy to relax and rest well.
Stayed 1 night in Mar 2025

10/10 Excellent

Marguerite

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
L'hôtel était très propre, spacieux et aéré. Le personnel était professionnel et sympathique. Le lit était super confortable!
Stayed 1 night in Apr 2025

10/10 Excellent

Ebony

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service was fantastic! The room was spotless, the bed was incredibly comfortable, and the staff was always warm and welcoming. Absolutely worth every penny
Stayed 1 night in Mar 2025

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service, professional and enthusiastic staff. The room was clean and the bed was comfortable. Definitely coming back!
Stayed 1 night in Mar 2025

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean, and the staff are extremely friendly. The bed is comfortable, and I had a great night's sleep. Very satisfied.
Stayed 1 night in Mar 2025

6/10 Okay

Nhi, GLENDALE

Travelled with family and small children
Disliked: Amenities
So the room had plenty of space with a kitchen and dining area as well. Check in was easy. What really let us down was that there were many areas that were dirty. The vents were covered in dust and I mean covered; the towels were very rough because they’ve been around for a long time; the shower easily flooded the surrounding bathroom floor. We had to lay towels down to slow the flooding. Turning the shower head away didn’t help either. The couch had stains from prior residents as well. Hate to say it, but we probably wouldn’t return
Stayed 1 night in Jul 2024

10/10 Excellent

Christabel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Du gardien au personnel d'entretien, tout le monde était accessible et sympathique. Je me suis senti très à l'aise ici
Stayed 1 night in May 2025

10/10 Excellent

Noémi

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
J'adore cet hôtel! Les chambres sont propres, le lit confortable et le personnel accueillant. Une expérience inoubliable.
Stayed 1 night in Mar 2025

10/10 Excellent

Ð?

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Khách sạn sạch sẽ, nhân viên nhiề tình chăm sóc khách hàng
Stayed 1 night in Oct 2024

10/10 Excellent

Y?n

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Căn phòng rất sạch sẽ, nhân viên thân thiện, mức giá hợp lý. Khách sạn có nhiều dịch vụ tiện ích đi kèm như giặt đồ, thuê xe máy, bếp ngoài trời,... Đừng ngần ngại nhờ nhân viên tư vấn về địa điểm vui chơi hay book các dịch vụ đi kèm, họ rất nhiệt tình. Lần sau công tác tại Hải Phòng tôi sẽ tiếp tục ở đây. Cảm ơn Novatel Hải Phòng!
Stayed 1 night in Oct 2024

10/10 Excellent

Dung

Liked: Cleanliness, amenities, property conditions & facilities
工作人員很熱情地幫我尋找遊玩和吃飯的地方。每天我的房間都打掃得很乾淨，床單換得很乾淨。對於這個價格來說，這是一個合適的位置。另外，去工業區也很方便
Stayed 1 night in Oct 2024

10/10 Excellent

Thành

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2024