4/10 Poor
Rachel
Travelled with group
31 Jan 2026
Disliked: Cleanliness, amenities
Honestly, I will never return to this hotel. Booked this hotel mainly for the enticing photos of their wellness centre. However when I actually went to this wellness centre the steam room was out of order and there was work men using loud tools doing works in the wellness centre. The room service was not at all up to the standards I expected. All they did was came and cleaned the bed to a minimum.. didn’t refill tissue or take the rubbish..
My main issue was that the check in for this hotel was slightly late and I enquired several times before hand if I could check in early at a fee however it was not possible which is something I find disappointing coming from a 5* hotel…. The hotel requires a lot of walking to get to some rooms… not the best atmosphere… I wouldn’t return back to this hotel
Rachel
Stayed 3 nights in Jan 2026
























