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4.2 out of 5

"Good clean and comfortable. breakfast was good but expensive. " More

By a verified traveller on Mon 19 Aug 2019

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Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
€112* Per night/room 2 Apr - 3 Apr

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the public transport around Novotel Amsterdam City. During your stay, you'll be connected to the convention centre and just a quick walk from Amstelpark. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy international cuisine while dining at URBN
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests speak favourably about the proximity to public transport and the location
  • Just a 3-minute walk from Amstelpark and 14 minutes on foot from Shopping Center Gelderlandplein
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Novotel Amsterdam City ratings based on 25 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Amsterdam City

Everyone (15) Couples (2) Family (2)
2 out of 5

Posted by on 25 Nov 2019

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4 out of 5
Good clean and comfortable. breakfast was good but expensive.

Posted by on 19 Aug 2019

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4 out of 5
Service was good ... Nice property near to rail station...Food is bit expensive.

Posted by on 26 Jul 2019

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5 out of 5
Close to metro very clean lovely hotel friendly staff

Posted by on 1 Apr 2019

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4 out of 5
4 night stay to explore city and visit Keukenhof gardens. Breakfast quite expensive at hotel so chose different places to eat breakfast in city centre each morning. Can pick up coffees in hotel reception Stach coffee shop. Excellent location for trains/metro/tram no. 4. Took train from airport to Station Rai. Journey less than 15 mins and cost 4 euros. Hotel is a couple of mins from station Rai.

Posted by on 28 Apr 2018

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4 out of 5
Super Frühstück

Posted by on 11 Apr 2023

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Comment from Hotel Management

12 Apr 2023 by Manager on Duty

Sehr geehrte Claudia,vielen Dank für Ihren Erfahrungsbericht zu unserem Hotel.Es begeistert uns, dass bei Ihrem Aufenthalt in unserem Hotel keine Wünsche offen geblieben sind. Mit unserem leckeren Frühstück konnten Sie sicher gut in den Tag starten und Ihre Unternehmungen durchführen. Wir bedanken uns recht herzlich für Ihren Besuch und freuen uns über Ihre hohe Bewertung.Bis bald hoffentlich ;)Mit freundlichen Grüßen,Manager on Duty

5 out of 5
Lentokentälle junalla 15 minuuttia ja keskustaan metrolla / raitiovaunulla sama. Turistille hyvä paikka ja hotelli itsessään tekee sen minkä lupaa.

Posted by on 26 Jul 2022

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Comment from Hotel Management

23 Aug 2022 by Manager on Duty

Arvoisa vieraamme JariLämmin kiitos mukavasta arviostanne ja hienoa kuulla, että hotellimme sijainti keskustassa oli mieluisa. Mukava kuulla, että pääsitte hyvin liikkumaan hotellin läheltä kulkevan julkisen liikenteen avulla ja lentokentällekin on kätevä yhteys. Kiva juttu, että pääsitte vierailemaan hotellin lähistöltä löytyvien nähtävyyksien luona.Mahtava juttu, että piditte huoneestanne ja sen varustelusta. Ja loistavaa kuulla, että siivoushenkilökuntamme on tehnyt hyvää työtä ja saitte hyvää palvelua vierailunne aikana. Välitän mukavan palautteenne eteenpäin henkilökunnallemme. Parhain terveisin ja pikaisin näkemisin,Manager on Duty

4 out of 5

Posted by on 30 May 2022

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Comment from Hotel Management

6 Sep 2022 by Manager on Duty

Dear guest,We would like to thank you for your rating of your recent stay.We are glad we met your expectations.A private message with further details would be gratefully received.We look forward to welcoming you back. Best regards,Manager on Duty

5 out of 5

Posted by on 29 May 2022

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Comment from Hotel Management

6 Sep 2022 by Manager on Duty

Dear Ioannis,We are grateful for this maximum rating of your recent stay.We are glad your stay was perfect.Again, thank you very much.We hope to welcome you back for a return visit, Best regards,Manager on Duty

5 out of 5

Posted by on 7 Mar 2022

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About the Novotel Amsterdam City

Location Europaboulevard 10, Amsterdam, 1083 AD

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 20 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 13993 square feet (1300 square metres) and includes a conference centre. A fitness centre, a terrace, and tour or ticket assistance are also featured at the family-friendly Novotel Amsterdam City. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Amsterdam hotel is smoke free.

  • 1 building
  • 610 guestrooms or units
  • 15 levels
  • 13993 sq ft of conference space
  • 1300 sq. m of conference space
  • Built in 1971
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Amsterdam RAI Station (0.9 km / 0.6 mi)
  • Metro station: Drentepark Stop (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Amsterdam City offers 610 accommodations with MP3 docking stations and laptop-compatible safes. 55-inch flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • MP3 dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.

URBN – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Spa Services

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 25 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Annual carbon offsets
  • UnionPay
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 15
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 70.00
  • An effective city/local tax rate of 11.468 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 25.50 per person
  • Self-parking fee: EUR 34 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amsterdam City Novotel
  • Novotel Amsterdam City
  • Novotel Hotel Amsterdam City
  • Novotel Amsterdam City Hotel
  • Amsterdam Novotel
  • Novotel Amsterdam City Hotel Amsterdam
  • Novotel Amsterdam City Hotel
  • Novotel Amsterdam City Amsterdam
  • Novotel Amsterdam City Hotel Amsterdam

You should know

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key

National Rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.