The Lancaster Hotel Amsterdam

4.0 star property

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Photo gallery for The Lancaster Hotel Amsterdam

Daily buffet breakfast (EUR 17.50 per person)
Property entrance
Exterior
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
Plantage Middenlaan 48, Amsterdam, 1018 DH
  • ARTIS
    ‪1 min walk‬
  • Dam Square
    ‪4 min drive‬
  • Van Gogh Museum
    ‪6 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪19 min drive‬

Room options

Superior King

9.0 out of 10
Wonderful
(31 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 King Bed

Quadruple Room

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Cosy Souterrain Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

7.2 out of 10
Good
(14 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

Double Room (Small)

8.0 out of 10
Very good
(6 reviews)
  • 6 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

8.2 out of 10
Very good
(13 reviews)
  • 12 sq m
  • Sleeps 3
  • 2 Twin Beds

Standard Single Room, 1 Single Bed

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

Triple Room

  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

The Lancaster Hotel Amsterdam

Eco-certified hotel in Amsterdam with a 24-hour front desk
Self parking, dry cleaning, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance.
The Lancaster Hotel Amsterdam offers 122 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of The Lancaster Hotel Amsterdam's great location. During your stay, you're just a quick walk from ARTIS. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Hollandsche Schouwburg and ARTIS
As a guest of The Lancaster Hotel Amsterdam, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The eco-certified The Lancaster Hotel Amsterdam also features dry cleaning/laundry services, express check-in, and express check-out. For a fee, parking is available.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 56 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 17.50 for adults and EUR 9.75 for children

Things to do

  • Bicycle rentals
  • Stereo

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 1900
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17.50 for adults and EUR 9.75 for children
  • Uncovered self parking fee: EUR 56 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Amsterdam Hotel Hampshire Lancaster
Amsterdam Lancaster Hotel
Hampshire Amsterdam Lancaster
Hampshire Hotel Lancaster
Hampshire Hotel Lancaster Amsterdam
Hampshire Lancaster
Hampshire Lancaster Amsterdam
Hampshire Lancaster Hotel
Hampshire Lancaster Hotel Amsterdam
Lancaster Amsterdam Hotel
Eden Lancaster Amsterdam
Eden Lancaster Hotel Amsterdam
Lancaster Hotel Amsterdam
Lancaster Amsterdam
The Lancaster Amsterdam
The Lancaster Hotel Amsterdam Hotel
The Lancaster Hotel Amsterdam Amsterdam
The Lancaster Hotel Amsterdam Hotel Amsterdam

The Lancaster Hotel Amsterdam Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 458 out of 1000 reviews
Rating 8 - Good. 341 out of 1000 reviews
Rating 6 - Okay. 118 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marion

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location. Easy access around Amsterdam.
Stayed 3 nights in May 2025

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our check-in was fantastic - we hadn't realised there wasn't step-free access to the hotel and the man on the Reception Desk on the morning of Monday 5 May 2025 was so helpful and carried all our luggage into the hotel for us, which we really appreciated. Our room was a good size - only two hangers in the wardrobe though, and very little storage available so we lived out of our suitcase for the three days we were at the hotel. The room could have done with better lighting. The hotel runs a 'green' system - only cleaning every three days, unless you specifically ask. For the amount we were charged, it should have been cleaned every day without having to ask! Great location for visiting The Holocaust Museum, Hollandsche Schouwburg and easy access to the Holocaust Memorial of Names, Jewish Museum and Portuguese Synagogue and walking to the centre of Amsterdam. The tram stop is right by the hotel too.
Stayed 3 nights in May 2025

8/10 Good

Chloe

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Just got back from a 3 night stay at this hotel, and had a lovely time! The staff were great, nothing was too much trouble and they were really friendly and helpful. They have a small shopping essentials area in the lobby where you can buy toiletries and snacks which was very helpful! Few things to note - there was a bit of mould on the windowsills, curtains and showers, so the room could do with updating, however the rest of the room was clean and well equipped. On our last night our shower drain blocked and our shower leaked out into the room and soaked the carpet, the door to the shower also did not shut which I think didn’t help. However, we notified the staff and they were very helpful and even offered to put us in another room for the night. We had breakfast one morning out of 3 and it was ok, a lot of choice for cereals and pastries but not much variety for hot food. However, the facilities and decor were very modern. The location is perfect. Not far from the centre which is easily accessed by the number 14 tram and is directly opposite the zoo which was fantastic. Overall was a pleasant stay, great value for money and would stay here again. Thank you!
Stayed 3 nights in May 2025

10/10 Excellent

Nigel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 3 nights in Apr 2025

8/10 Good

Joan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is a fine, no frills hotel and would stay again if travelling to Amsterdam. The room was clean and staff were great.
Stayed 3 nights in Apr 2025

8/10 Good

Lynn, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was smaller than expected - no AC in room, but the lovely window provided fresh cool air ... birds chirping in the morning - so quiet that you forget you are in a city! Excellent location, easy bus and lots to see and do nearby
Stayed 6 nights in Apr 2025

10/10 Excellent

KENNY

Stayed 2 nights in Apr 2025

6/10 Okay

Dawn

Travelled with partner
Disliked: Cleanliness, amenities
Hotel is pretty modern, reception staff on checking, polite. Room was ready early but not sure if it was a superior king, we booked, room was small, with a unnecessary tatty floor lamp, that took up valuable space. Room and bathroom were dusty and a bit grubby, bathroom smelt of sewerage the whole time we were there, on our last day we came back to an unmade bed and the water or coffee had nit been replenished. Apart from the size of the room the worst part was the bed, was very uncomfortable, it was just what seemed like 2 foam mattress sofa beds put together, with a 2" topper, there was nothing to keep the beds together so they kept moving apart. The aircon didnt seem to work or be very strong, during our whole stay we had to have the window open, whereby there was only an inch gap. We would not stay againe or recommend this hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Dayna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay!

Clean, quaint, comfortable. Staff incredibly helpful. Easy access to tram and metro! Would stay here again.
Stayed 3 nights in Apr 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Hotel was clean but the rooms were small. The is a lack of air flow of any sort in the room therefor you cant control the temperature but they did have a fan which was nice.
Stayed 3 nights in Apr 2025

6/10 Okay

Pauline

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kerry

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful Hotel with friendly staff. Super clean throughout the Hotel. Local cafe, bars and restaurants within walking distance. Tram stop close by too. Would highly recommend to all.
Stayed 4 nights in Apr 2025

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and there was no air con so we were roasting. We had noisy neighbours and we complained to reception but they never got back to us. Would not stay there again purely for how dirty the room was.
Stayed 3 nights in Mar 2025

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location to tram and a few restaurants.
Stayed 5 nights in Apr 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Location was great. It was an easy walk to several tram stops and an easy walk to restaurants. The bed was comfy (kind of narrow twin). Morning breakfast was nice. I would definitely stay there again.
Stayed 3 nights in Apr 2025

8/10 Good

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a good location, close to tram stop, bars and restaurants. Staff were very friendly and helpful. Room was very compact, not much space for possessions. However, would stay again.
Stayed 4 nights in Apr 2025

8/10 Good

Jakob Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About a 30 minute walk to downtown area. Great facilities.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cherry Itum

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are nice and very helpful. The cleanliness is that they dont really clean the shower, they. arrange all the stuff but the shower not.
Stayed 3 nights in Apr 2025

6/10 Okay

Adele

Travelled with group
Liked: Cleanliness, staff & service
Room was in the basement with no elevator so I had to haul my luggage up and down stairs. Shower door didn’t close all the way. Room was too dark. Even with all the lights on.
Stayed 3 nights in Apr 2025

6/10 Okay

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Sergio

Stayed 1 night in Apr 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a great location. 10/15 min walk in to the main areas or only 2 mins to a tram stop on which you can get all the way back to Central Station. The rooms were clean and had a comfortable bed and good shower. Only downside was the lack of a bar in the hotel. They are attached to a restaurant however it is definitely more of a restaurant than a bar and we felt in the way while just having a drink - maybe it was just a busy time/evening? You can buy drinks and snacks in the reception but they’re very expensive.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025