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Hotel City Garden Amsterdam

3.0 star property

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Photo gallery for Hotel City Garden Amsterdam

View from property
Reception
Garden
Basement Family Room
Daily continental breakfast (EUR 16.50 per person)

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
162 P.C. Hooftstraat, Amsterdam, 1071 CH
  • Place, Concertgebouw
    ‪4 min walk‬
  • Place, Van Gogh Museum
    ‪4 min walk‬
  • Place, Rijksmuseum
    ‪7 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪15 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

7.8 out of 10
Good
(11 reviews)
  • 26 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.4 out of 10
Very good
(11 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basement Family Room

Basement Family Room | View from room

Basement Family Room

8.0 out of 10
Very good
(3 reviews)
  • 24 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Twin Room

Twin Room | View from room

Twin Room

7.6 out of 10
Good
(5 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | View from room

Triple Room

8.0 out of 10
Very good
(6 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basement Double Room - no window

Basement Double Room - no window

Basement Double Room - no window

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basement Small Single Room

Basement Small Single Room

Basement Small Single Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basement Twin Room

Basement Twin Room

Basement Twin Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Basement Triple Room

Basement Triple Room | View from room

Basement Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Small Double Room

Small Double Room

Small Double Room

7.2 out of 10
Good
(10 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel City Garden Amsterdam

Hotel with a 24-hour front desk, steps from Vondelparkpaviljoen
This smoke-free hotel features coffee/tea in a common area, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Additionally, a garden, a front-desk safe, and a reception hall are onsite.
Hotel City Garden Amsterdam offers 73 accommodations with iPod docking stations and safes. 20-inch LCD televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Amsterdam hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and portable fans. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel City Garden Amsterdam. During your stay, you're just a quick walk from Van Gogh Museum. Features include free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • Guests speak favorably about the local sightseeing and the clean accommodations
  • Steps from Vondelparkpaviljoen and 5 minutes by foot from Stedelijk Museum
Hotel City Garden Amsterdam offers its guests a vending machine, tour/ticket assistance, and a garden. Public spaces have free WiFi and wired Internet. Hotel City Garden Amsterdam also features coffee/tea in a common area, a front-desk safe, and an elevator.

This 3-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 16.50 for adults and EUR 8 for children
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • 4 steps to reach entrance
  • Lift (76 centimetre wide door)
  • Thin carpet in room

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch LCD TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 16.50 for adults and EUR 8 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Air conditioning is not provided
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

City Garden Amsterdam
Hotel City Garden
Hotel City Garden Amsterdam
City Garden Hotel Amsterdam
City Amsterdam Amsterdam
Hotel City Garden Amsterdam Hotel
Hotel City Garden Amsterdam Amsterdam
Hotel City Garden Amsterdam Hotel Amsterdam

Hotel City Garden Amsterdam Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 264 out of 1006 reviews
Rating 8 - Good. 374 out of 1006 reviews
Rating 6 - Okay. 226 out of 1006 reviews
Rating 4 - Poor. 80 out of 1006 reviews
Rating 2 - Terrible. 62 out of 1006 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Shady

Stayed 3 nights in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beds were comfortable - air con would make it so much better but fans were available
Stayed 2 nights in Aug 2025

2/10 Terrible

Rodrigo de

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should not be rated as 3 stars; carpets are old, dirty and unclean, beds were dirty and I had to leave the property and not stay there. Telephone didn’t work, would not stay there even in it was the last place on earth
Stayed 2 nights in Jul 2025

10/10 Excellent

CM

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Jul 2025

8/10 Good

Manfred

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This was so cool
Stayed 3 nights in Jul 2025

4/10 Poor

Michelle

Travelled with partner
Disliked: Amenities, property conditions & facilities
Basement room smelt like a sewer the entire time we were there. Fridge in the room didn’t work, reported smell and fridge to front desk to be told ‘none of the fridges in the hotel work!’. I was given a can of lynx body spray for the smell - unacceptable. Carpet torn and walls dirty, would not recommend and certainly would never stay there again.
Stayed 3 nights in Jul 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, amenities
The property is in the heart of Amsterdam. It is easy to get anywhere from the hotel. We stayed in a room in the third floor with windows that open at the top only three inches. It was 95 degrees outside with no air conditioning and no way to cool down our room temperature which made sleeping extremely difficult.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jose, Puerto Vallarta

Stayed 5 nights in Jul 2025

4/10 Poor

Sabrina

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and rooms
Stayed 3 nights in Jul 2025

8/10 Good

Raul

Stayed 2 nights in Jul 2025

6/10 Okay

cengiz, caldwell

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Prime location!!! The only upgrade I suggest them to do is finding a better way to cool the room. Fans are not acceptable at this age!!
Stayed 1 night in Jun 2025

10/10 Excellent

Md Mahfuzul haq

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not as described! Paid extra as this room supposed to have fridge , it wasn’t there. Asked about it and they said that they are replacing the fridge and the new unit is not there yet. Then they should charge less. Bath area is 2x2 feet, if you are a big guy, can’t take shower here. Noisy doors at night , anyone shuts the door , it slams in itself and wakes you up. No ironing arrangement. And the room phone doesn’t work. Only good thing is 24/7 ice and free coffee . Far from city centre, but that’s why it’s a bit cheaper.
Stayed 3 nights in Jun 2025

8/10 Good

kevin

Liked: Cleanliness, amenities, property conditions & facilities
nice hotel and good location
Stayed 2 nights in Jun 2025

8/10 Good

Dr Dilwaz

Travelled with group
Liked: Cleanliness, staff & service
Hotel was everything it stated when booking the room. We booked a basement triple bed room. Room was very clean on arrival. Every day we received new towels and rooms were regularly cleaned. Only downside was the fridge didn't work in our room. However the reception did have an ice machine which did help. Suffered from mosquito bites, made reception aware of this and thankfully he went and sprayed the room and made it a better nights sleep for us for the rest of the stay. Would have preferred to have air conditioning in the room but there was a fan which did help. Overall was really satisfied with the hotel and room we stayed in. I would happily stay there again.
Stayed 2 nights in Jun 2025

8/10 Good

Susan

Stayed 3 nights in Jun 2025

10/10 Excellent

Adam Joshua, Amsterdam

Stayed 1 night in Jun 2025

10/10 Excellent

Stoyan

Liked: Cleanliness, amenities, property conditions & facilities
very good hotel, would recommend
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Stayed 3 nights in May 2025

2/10 Terrible

Esteban

Disliked: Cleanliness, amenities, property conditions & facilities
I stayed in room 369 and got bitten by bedbugs.
Stayed 2 nights in Jun 2025

4/10 Poor

Graham

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

6/10 Okay

Sergey, Woodland Hills

Travelled with family
Great location. Very small shower place. Unusual control for breakfast coupon.
Stayed 3 nights in May 2025

10/10 Excellent

Christy, Searcy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable. Quaint. Accommodating.
Stayed 7 nights in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place for couple night stay

Nice place to stay for our one night. Would stay here again, especially if for a couple days. Tram stop 3 minutes away, museums 3-10 min away and beautiful park 30 seconds away.
Stayed 1 night in May 2025

6/10 Okay

Lana R

Stayed 2 nights in May 2025

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