See all properties

Hakone Ashinoko Hanaori

3.5 star property

Choose dates to view prices

Photo gallery for Hakone Ashinoko Hanaori

Property amenity
Breakfast and dinner served
Lounge
Outdoor spa tub
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
160 Motohakone Togendai, Ashigarashimo-gun, Hakone, Kanagawa-ken , 250-0522
  • Place, Lake Ashi
    โ€ช6 min walkโ€ฌ
  • Place, ลŒwakudani
  • Place, Hakone Kowakien Yunessun
    โ€ช10 min driveโ€ฌ

Room options

View all photos for Twin Room, Non Smoking (Casual)

Twin Room, Non Smoking (Casual)

Twin Room, Non Smoking (Casual)

8.4 out of 10
Very good
(43 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Non Smoking (Open-Air Bath)

Standard Room, Non Smoking (Open-Air Bath)

Standard Room, Non Smoking (Open-Air Bath)

9.6 out of 10
Exceptional
(11 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Twin Room, Non Smoking (Casual,with Open-Air Bath)

Twin Room, Non Smoking (Casual,with Open-Air Bath)

Twin Room, Non Smoking (Casual,with Open-Air Bath)

9.0 out of 10
Wonderful
(35 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking

Standard Room, Non Smoking

9.4 out of 10
Exceptional
(89 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Twin Futon

View all photos for Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

9.6 out of 10
Exceptional
(28 reviews)
  • 47 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Twin Room, Mobility Accessible, Non Smoking

Twin Room, Mobility Accessible, Non Smoking

Twin Room, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Reception
Hakone Kowakien TEN-YU
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,656 reviews
The price is โ‚ฌ543
31 Oct - 1 Nov
Hakone Kowakien TEN-YU

About this property

Hakone Ashinoko Hanaori

Hotel in Hakone with spa services and a 24-hour front desk
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, a 24-hour front desk, and a garden are onsite.
Hakone Ashinoko Hanaori offers 154 accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Hakone hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

Our customers tell us they can't get enough of the helpful staff at Hakone Ashinoko Hanaori. During your stay, you're just a quick walk from Sengokuhara Onsen. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a car charging station, an elevator, and a terrace
  • Onsite recreation includes hot springs
  • Guests have great things to say about the clean accommodations and the overall condition of the property
  • 8 minutes by car from Lake Ashi and 11 minutes from Hakone Kowakien Yunessun
Hakone Ashinoko Hanaori offers its guests hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Hakone Ashinoko Hanaori. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone hotel.

ๅญฃใ—ใ‹ใ‚Š๏ผˆใจใใ—ใ‹ใ‚Š๏ผ‰ - This buffet restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ๅญฃใ—ใ‹ใ‚Š๏ผˆใจใใ—ใ‹ใ‚Š๏ผ‰

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Children's dinnerware
  • High chair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Spa

  • Facials
  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
This property offers nonstop shuttle bus service to and from Odawara train station.
This property provides shuttle bus service to Odawara station at 11:15 AM, 2:15 PM, and 4:45 PM. Advance reservation is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay, and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

HAKONE ASHINOKO HANAORI Hotel
ASHINOKO HANAORI Hotel
ASHINOKO HANAORI
Hakone Ashinoko Hanaori Hotel
Hakone Ashinoko Hanaori Hakone
Hakone Ashinoko Hanaori Hotel Hakone

Hakone Ashinoko Hanaori Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 910 out of 1313 reviews
Rating 8 - Good. 300 out of 1313 reviews
Rating 6 - Okay. 59 out of 1313 reviews
Rating 4 - Poor. 20 out of 1313 reviews
Rating 2 - Terrible. 24 out of 1313 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was amazing. From the moment we walked on the premises we were greeted by friendly staff who helped us with our luggage and made our check-in very easy. The lobby is nice but the view of lake Ashi was breathtaking. The onsen was something special. It has multiple baths and an open air setting that will be hard to top. The dinner and breakfast buffet meals were amazing and dinner included Japanese whiskey. If youโ€™re looking for something to balance out the crowded busy city life of Japan, this hotel will give you a retreat youโ€™ll never forget.
Stayed 1 night in Jun 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for some nature hikes and relaxation; great buffet food and amazing service
Stayed 6 nights in Jul 2025

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays of my life
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Chaofeng

Very nice
Stayed 1 night in Jul 2025

2/10 Terrible

Katherine

Disliked: Cleanliness, amenities
Very very disappointed with this hotel. You book on Expedia and they up charge you at the hotel. They use the fact that they donโ€™t speak English to cover up their mistakes. It was a bad experience checking in and checking out which ruined the fact that the hotel is in a nice location itself. Poor customer service and not helpful. Would not reccomend. There are many other better hotels in the area you can stay at. The service if horrible if you are a foreigner. They have a lot of locals that stay here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ilse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were amazing. And it lived up to the beautiful pictures online and then some. An added bonus, it was an easy walk from the boat dock/ropeway.
Stayed 1 night in Jul 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highlight of our trip

Highlight of our trip. We had a room with balcony and private onsen. Magical. Food was excellent!
Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

toshiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ๅคงๆบ€่ถณ

ใ‚†ใฃใใ‚Šใ—ใŸใใฆใ€ใšใฃใจๆฐ—ใซใชใฃใฆใ„ใŸใ“ใกใ‚‰ใ‚’ไบˆ็ด„ใ•ใ›ใฆ้ ‚ใใพใ—ใŸใ€‚ ๆƒณๅƒไปฅไธŠใซ็ด ๆ•ตใชๆปžๅœจใซใชใ‚Šใพใ—ใŸใ€‚ใŠ้ฃŸไบ‹ใ‚‚ๆททใฟใ™ใŽใšใ€ๅ“ๆ•ฐใ‚‚ๅๅˆ†ใ ใจๆ€ใ„ใพใ™ใ€‚ใƒ‰ใƒชใƒณใ‚ฏใ‚‚ใ‚ขใƒซใ‚ณใƒผใƒซใพใง้ฃฒใฟๆ”พ้กŒใฏๅฌ‰ใ—ใ„ใงใ™ใ€‚ๆœใ‚‚ใ‚ปใ‚ซใ‚ปใ‚ซใ›ใšใซ้ ‚ใใพใ—ใŸใ€‚ ใŠ้ขจๅ‘‚ใจไปŠๅ›žใฏใƒžใƒƒใ‚ตใƒผใ‚ธใ‚‚ๅˆฉ็”จใ—ใพใ—ใŸใŒใ€ใ‚นใ‚ฟใƒƒใƒ•ใ•ใ‚“ใŒใจใฆใ‚‚ไธๅฏงใงใ—ใŸใ€‚ ใŠ้ƒจๅฑ‹ใ‚‚ใ‚ญใƒฌใ‚คใง็œบใ‚ใ‚‚่‰ฏใใ€ใ‚†ใฃใใ‚Šๅฏ›ใ’ใพใ—ใŸใ€‚ ๆตด่กฃใŒ้ธในใ‚‹ไป–ใซใ‚‚ไฝœๅ‹™่กฃใ‚‚ๆบ–ๅ‚™ใ•ใ‚Œใฆใ„ใŸใฎใŒ่‰ฏใ‹ใฃใŸใชใใจๆ€ใ„ใพใ™ใ€‚ ๅคœใซๆตด่กฃใฎใพใพๅฏใ‚‹ใจใฏใ ใ‘ใ‚‹ใฎใงใ€‚ใ€‚ ใฉใฎใ‚นใ‚ฟใƒƒใƒ•ใ•ใ‚“ใ‚‚ใซใ“ใ‚„ใ‹ใงใ—ใŸใ€‚ ใพใŸ่กŒใใŸใ„ใŠๅฎฟใซใชใ‚Šใพใ—ใŸใ€‚
Stayed 1 night in Jun 2025

10/10 Excellent

Janice

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The family room we had was perfect for the 5 of us ( 2 adults and 3 school age children). Very spacious. Loved the private hot tub. Loved the dinner buffet. And how can you not love the view. Highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Stayed 2 nights in Jun 2025

10/10 Excellent

CHIAHSIANG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, unique experience. Loved every minute of the onsenโ€™s, the spa, and Hakone.
Stayed 2 nights in May 2025

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible. An amazing setting, secluded and yet convenient for the ropeway, bus and cruise. The staff were so attentive, the massage was sensational, and the onsens were great. Food was great and everything about our stay was perfect.
Stayed 2 nights in Jun 2025

10/10 Excellent

Milan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, great staff, wonderful scenery and food
Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully relaxing property that was close to the ropeway and sightseeing boat.
Stayed 2 nights in May 2025

10/10 Excellent

Weiqiong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was surprising to live in this hotel.Food was really good. Dinner and breakfast are buffet and international food available all time. Staff speaks English, they are young and more experienced on their job. The hotel is closer to lake and Ropeway, only 2mins walking to station from Hotel shortcut pathway. The hotel has got million dollar views in the front entry and lake view rooms. I had really good two night staying with my partner. I definitely will be back with my friends.
Stayed 2 nights in May 2025

10/10 Excellent

Rommel

Stayed 2 nights in Jun 2025

10/10 Excellent

Cheung Wai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. Got the private onsen bath which is clean and amazing, polite and friendly staff - always feel comfortable with the service, everything in the room is clean and neat, really good views, also buffet dinner is offered with a variety of delicious options, no convenience stores in walking distance but that isn't important compared to the experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect hotel to relax and enjoy the beautiful scenery. Super close (walking distance) to the attractions.
Stayed 2 nights in May 2025

10/10 Excellent

Isabel

Stayed 2 nights in May 2025

10/10 Excellent

YANG

Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort
Stayed 2 nights in May 2025

10/10 Excellent

JUYEON

Stayed 1 night in May 2025