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Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）

3.5 star property

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Photo gallery for Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）

A modern hotel with a rooftop infinity pool overlooking a mountainous landscape and a body of water.
Creator video
A spacious room with large windows, a wooden floor, and a view of a lake and mountains.
A spacious room with large floor-to-ceiling windows, two wooden chairs, and a view of a mountainous landscape.
A hot tub on a wooden deck with a view of trees.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
160 Motohakone Togendai, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0522
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Lake Ashi
    ‪1 min walk‬
  • Place, Hakone Pirate Ship
    ‪1 min walk‬

Room options

View all photos for Casual Twin With open-air bath

A hotel room with two beds, a TV, a balcony with a table and chairs, and a sliding glass door.

Casual Twin With open-air bath

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Casual Twin

A modern hotel room with two beds, a TV, a desk, and a window with a view of trees.

Casual Twin

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with two beds, a desk with a TV, a balcony with chairs, and a large window.

Standard Room

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (Casual)

A hotel room with two beds, a desk, a small table, and a window with blinds.

Twin Room, Non Smoking (Casual)

8.6 out of 10
Excellent
(52 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Non Smoking (Open-Air Bath)

A hotel room with two beds, a TV, a small table, and a view of the outdoors.

Standard Room, Non Smoking (Open-Air Bath)

9.4 out of 10
Exceptional
(13 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (Casual,with Open-Air Bath)

A hotel room with two beds, a desk, a chair, a large window, and a balcony with outdoor furniture.

Twin Room, Non Smoking (Casual,with Open-Air Bath)

9.0 out of 10
Wonderful
(38 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a large window with a view.

Standard Room, Non Smoking

9.4 out of 10
Exceptional
(103 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Single Futon
  • Free Wi-Fi

View all photos for Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

A modern hotel room with two beds, a large window, a sofa, and a dining area.

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

9.4 out of 10
Exceptional
(30 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Twin Room, Mobility Accessible, Non Smoking

A modern hotel room with a large bed, a small seating area, a table, and a balcony with a view of the mountains.

Twin Room, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Non Smoking (with Open-Air Bath)

Deluxe Room, Non Smoking (with Open-Air Bath)

Deluxe Room, Non Smoking (with Open-Air Bath)

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Beds
  • Free Wi-Fi

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About this property

Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）

A restaurant, a bar/lounge, and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, a 24-hour front desk, and a garden are onsite.
Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS） offers 154 accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. This Hakone hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

Our customers tell us they can't get enough of the helpful staff at Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）. During your stay, you're just a quick walk from Lake Ashi. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a car charging station, a terrace, and a vending machine
  • Onsite recreation includes hot springs
  • Guests have great things to say about the clean accommodations and the overall condition of the property
  • Steps from Lake Ashi and 7 minutes by car from Ōwakudani
Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS） offers its guests hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS）. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone hotel.

季しかり（ときしかり） - This buffet restaurant serves breakfast and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 季しかり（ときしかり）

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Children's dinnerware
  • High chair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Spa

  • Facials
  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room

Accessibility

  • No lift

More

  • 3 buildings
  • 5 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay, and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

HAKONE ASHINOKO HANAORI Hotel
ASHINOKO HANAORI Hotel
ASHINOKO HANAORI
Hakone Ashinoko Hanaori Hotel
Hakone Ashinoko Hanaori Hakone
Hakone Ashinoko Hanaori Hotel Hakone

Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS） Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 979 out of 1377 reviews
Rating 8 - Good. 296 out of 1377 reviews
Rating 6 - Okay. 61 out of 1377 reviews
Rating 4 - Poor. 17 out of 1377 reviews
Rating 2 - Terrible. 24 out of 1377 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and really nice food.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Arvind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful property- loved the buffet!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place...great location!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Hanifeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, amazing amenities including a onsen where our four-year old was allowed, and great all-inclusive buffet.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Jennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly and lots of options for dinner and breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kai Yuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful and friendly, good food, room clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay in Hakone. Clean room and sweet attentive staff. We loved the onsen! The breakfast and dinner gave you many choices and the food was very well prepared and tasty!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Zulfikar

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel, stuff and food. Perfect place to have some rest after busy sightseeing
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Good buffet dinner and breakfast.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

kristiaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very well run, great for families and large groups. Location exceptional with a short walk to the cable car (rope way)
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure to book a room with the lake view. The onsen was great, very clean. Very near the north end of the lake and easy access to Hakone ropeway.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel with Onsen was gorgeous. Our family of 4 had a great time. The buffet dinner and breakfast was yummy. The Onsen was clean and relaxing. The staff was super friendly and helpful.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked, the private onsen was amazing, very clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb breakfast and dinner. Really fine establishment. Bilingual staff made the stay all much better. Beautiful room with in room onsen. Fabulous location, right by Lake Ashie with the boat and cable car excursions. Terrific in every way.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

KOUSTUBHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, property in front of lake. Amazing experience.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Uschi

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, great personal onsen , very enjoyable buffet dining and breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities
We really enjoyed staying here and experiencing Hakone. The rooms and baths were very nice and clean. And the staff was super helpful and friendly! Would definitely recommend this stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, lots of good Japanese and Western options in the dinner and breakfast buffets.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff members and hotel is very clean. Wish there are more amenities such as gym, kids room and more private onsens. Love the stay and view, located in a great accessible location to the cable car and bus station. Lots of parking lot spots too.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, location is also great
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many things in Hakone were cloaed. Had dinner at the buffet which was amazing. The room was gorgeous with our private onsen. This was so relaxing. The hotel smelled amazing.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything- one of a kind onsen, indoors & outside - what a spread of humongous buffet breakfast & dinner with Japanese & western cuisine. Beautiful surroundings, aesthetically pleasing & a great view of the lake & mountain from our suite - 256.
The lobby
The view from our suite
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, amenities
Staff very friendly Nice food
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, incredibly welcoming, and a clean, well appointed, and delightful stay… highly recommend!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievably amazing hotel. Among the best food I've ever eaten, anywhere in the world. Beautiful property. Professional courteous staff. Extraordinary experience.
Stayed 1 night in Apr 2026