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Hotel Green Plaza Hakone

3.5 star property

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Photo gallery for Hotel Green Plaza Hakone

A hot spring area with a wooden pergola, rocks, and a mountain in the background.
Japanese Western Style Room with Mt. Fuji View Non Smoking | View from room
Property grounds
Outdoor wedding area
Hot springs

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
1244-2 Sengokuhara Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Visitor Center
    ‪4 min drive‬

Room options

View all photos for Japanese-Western Style Room, Non Smoking, 2 Single and 2 Futon

Japanese-Western Style Room, Non Smoking, 2 Single and 2 Futon

Japanese-Western Style Room, Non Smoking, 2 Single and 2 Futon

8.8 out of 10
Excellent
(5 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Japanese-Style Room with Futon, Non Smoking

Japanese-Style Room with Futon, Non Smoking

Japanese-Style Room with Futon, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 36 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Asian Twin Room with Open-air bath, Non Smoking, 36sqm

Asian Twin Room with Open-air bath, Non Smoking, 36sqm

Asian Twin Room with Open-air bath, Non Smoking, 36sqm

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking ( 2 Person)

A hotel room with two beds, a desk, a chair, and a window with a mountain view.

Twin Room, Non Smoking ( 2 Person)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese Western Style Room with Mt. Fuji View Non Smoking

Japanese Western Style Room with Mt. Fuji View Non Smoking

Japanese Western Style Room with Mt. Fuji View Non Smoking

  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons
  • Free Wi-Fi

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About this property

Hotel Green Plaza Hakone

Along with a restaurant, this hotel has a coffee shop/cafe and spa services. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, a 24-hour front desk, wedding services, and a garden are onsite.
Hotel Green Plaza Hakone offers 123 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials. A variety of treatment therapies are provided, including reflexology.

Public bath/onsen services include an outdoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are indoor/outdoor hot springs open between 1:00 PM and midnight. The temperature in the hot springs is set to 106°F.

During your stay at Hotel Green Plaza Hakone, you'll be within walking distance of Ōwakudani. Free WiFi in public areas, free self parking, and free train station pick-up service are available.
  • Free WiFi
  • Free self parking
  • Dining options include a coffee shop and a restaurant
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • Onsite recreation includes hot springs
  • Just a 4-minute drive from Ōwakudani and a few minutes from Lake Ashi
  • Free train station pick-up and train station drop-off shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Hotel Green Plaza Hakone offers its guests hot springs. A train station pick-up service and a train station drop-off service are free. Spa services, a vending machine, and a garden are also featured at Hotel Green Plaza Hakone. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone hotel.

Hananowa - This buffet restaurant serves breakfast and dinner. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 9:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hananowa

Things to do

  • Indoor/outdoor hot spring

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • In the mountains

Spa

  • Facials
  • Hot springs open from 1:00 PM - midnight
  • Hot springs water temperature - 41 ºC
  • Indoor/outdoor hot spring
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.
This property is unable to accommodate dietary restrictions. Guests with food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos, including tattoo stickers, to use the facilities.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 1:00 PM to midnight.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Green Plaza Hakone
Hotel Green Plaza
Hotel Green Plaza Hakone
Hotel Green Plaza Hakone Hotel
Hotel Green Plaza Hakone Hakone
Hotel Green Plaza Hakone Hotel Hakone

Hotel Green Plaza Hakone Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 239 out of 458 reviews
Rating 8 - Good. 152 out of 458 reviews
Rating 6 - Okay. 50 out of 458 reviews
Rating 4 - Poor. 13 out of 458 reviews
Rating 2 - Terrible. 4 out of 458 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alessandro

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great view and onsen
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Chloe

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay! The onsen was amazing, and we enjoyed the Japanese style room. The food was very good both for dinner and breakfast, and had allergens clearly labeled, which was very helpful. We were very satisfied with the value of our stay and I would love to stay here again in the future.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, for Mountain viewing, the ropeway and the boat trip!!!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Fabien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hôtel, Great Onsen, diner, breakfast…
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing time. Beautiful onsen with views of Mt. Fuji from the viewing garden and baths. Great food at the buffet. Very spacious room. Can’t recommend this place enough!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was excelleny. Good service, polite staff, clean, had the privilege to use the onsen for a slightly extra charge..
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Mountain View is stand out.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

mathieu

Liked: Amenities
Excellent retreat. Very peaceful and the buffet was great.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Malcolm

Liked: Staff & service, property conditions & facilities
Well situated to see Mt Fuji! Great food, spa and rooms were comfortable
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Desmond

Liked: Staff & service, amenities
A bit dated hotel. The location and onsen is good but the room would benefit from some upgrade.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yuhua

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable, beautiful view and nice onsen
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Daliwala

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful weather and environment.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Alesia

Liked: Cleanliness, property conditions & facilities, room comfort
We had a Japanese style room with a speechless mountain Fuji view,we were lucky to see it clearly both days of our stay. The onsen is well organised,clean,they provide all the amenities. Both breakfast and dinner is buffet with a big variety of Japanese and western dishes,everything is very fresh and good quality. There is a bus from Odakawa station that leaves you 5 min from the hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff extremely cordial and accommodating! We wish the room is air conditioned during our stay.
Stayed 1 night in May 2025
Verified

8/10 Good

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to view Mount Fuji at the hot spring during our stay which is a real bonus
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful hotel. The view of Mt Fuji from the outdoor onset was breathtaking. The buffet was delicious.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Keanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Ubako ropeway and bus stop. Appreciated the dinner and breakfast buffets - the food was delicious! Rooms were cozy and comfortable. Onsen was nice as well.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Kevin

Liked: Staff & service, amenities, property conditions & facilities
Great staff, very friendly and helpful. Dinner and breakfast buffets were delicious and good variety.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Kin Shing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and classy hotel
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Vijit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Ibsen hotel. We got Mt Fuji view room which is a big bonus.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and quite nice area. Very enjoyable stay. Rooms a bit outdated which was not a big deal to me.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

JEFF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The choice of food at breakfast and dinner were terrific. In addition, there was easy access to nature trails and a Hakone Ropeway station. My only suggestion for the hotel is to provide a map or information about the trails. I only found them by walking around.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
great views
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Jinling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Japanese style dinner buffet was great! Lots of various tasty dishes and nice service. The garden and hot spring area have good Fiji Mountain view. I would definitely be back there if I travel to Hakone again.
Stayed 1 night in Sep 2024