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appartello - smarttime living Hamburg

3.5 star property

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Executive Apartment, 1 Bedroom, Non Smoking
Exterior
Executive Apartment, 1 Bedroom, Non Smoking | Bathroom
Interior entrance
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Sportallee 4, Hamburg, 22335
  • Place, Lufthansa Technik AG
    ‪14 min walk‬
  • Place, Sporthalle Hamburg
    ‪7 min drive‬
  • Place, Stadtpark
    ‪7 min drive‬
  • Airport, Hamburg (HAM)
    ‪8 min drive‬

Room options

View all photos for Comfort Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Comfort Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Comfort Studio, 1 King Bed, Non Smoking

Comfort Studio, 1 King Bed, Non Smoking | Private kitchen

Comfort Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Studio, 1 King Bed, Non Smoking

Premium Studio, 1 King Bed, Non Smoking

Premium Studio, 1 King Bed, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Studio, 1 King Bed, Non Smoking

Executive Studio, 1 King Bed, Non Smoking

Executive Studio, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Apartment, 1 Bedroom, Non Smoking

Premium Apartment, 1 Bedroom, Non Smoking

Premium Apartment, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 1 Bedroom, Non Smoking

Executive Apartment, 1 Bedroom, Non Smoking

Executive Apartment, 1 Bedroom, Non Smoking

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Premium Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Premium Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Studio, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • Free Wi-Fi

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About this property

appartello - smarttime living Hamburg

This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and a business center. WiFi in public areas is free. Other amenities include self parking, concierge services, and laundry facilities. Housekeeping is available once per stay.
Appartello - smarttime living Hamburg offers 76 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Full-sized refrigerators/freezers, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at appartello - smarttime living Hamburg, you'll be within walking distance of Lufthansa Technik AG. You'll find features like free WiFi in public areas, plus a 24-hour gym and a business center. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym and bike rentals
  • 11 minutes by foot from Lufthansa Technik AG and a 3-minute drive from Stadtpark
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly appartello - smarttime living Hamburg. For a fee, parking is available.

This 3.5-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 6 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Art supplies
  • Children's games
  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Communal living room
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 59.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.50 for children
  • Uncovered self parking fee: EUR 6 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 59.00 (subject to availability)
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

appartello smarttime living
appartello smarttime living Hamburg Hotel
appartello smarttime living Hotel
appartello smarttime living Hamburg
appartello - smarttime living Hamburg Hotel
appartello - smarttime living Hamburg Hamburg
appartello - smarttime living Hamburg Hotel Hamburg

appartello - smarttime living Hamburg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 145 out of 223 reviews
Rating 8 - Good. 62 out of 223 reviews
Rating 6 - Okay. 14 out of 223 reviews
Rating 4 - Poor. 2 out of 223 reviews
Rating 2 - Terrible. 0 out of 223 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mahmoud

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, staff are very friendly and helpful.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Mazin

Liked: Cleanliness, staff & service, amenities
Clean room, professional staff.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Annelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great space and breakfast
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Yazan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff, friendly neighborhood, very close to Hamburg airport facilities
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Mishael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel are very helpful
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great find will use again
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: Staff helpful and friendly. Not so much: Noise from road in rm 137 and probably all that corridor
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Rasmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly good

Location wise excellent if you want to be close to the airport. Rooms spacious and very clean. Really surprisingly good. Also customer service top too
Stayed 1 night in May 2023
Verified

8/10 Good

Zabi

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was perfect for a small family. We used this as a final stop before leaving Germany, as it was close to the airport. It was clean, and they had REAL AC, which helped get a proper sleep. Something that we didn't get too much during our Euro trip. 5/5 all and all.
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Zabi

Ok
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Kristina

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel and room was very nice and spacious for a family. The only negative thing about the stay was the noice from the road. When we checked out, we were told to write "quiet" on the booking and then they would try and give us a quiet room. However, you do not know that when you book. I couldn't find anything on their website, that said there might be some noice from the street. The breakfast was not as good as it says on the webpage, it was OK. We would go there again because of the spacious rooms, but remember to write "quiet". There was a bus stop close to the Hotel which was nice.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, staff was friendly. The only thing I was not thrilled with was that my room overlooked several garbage receptacles outside. As early as 7 am, or slightly earlier, I woke up to the sound of people throwing garbage in the bins...and also the sound of glass bottles being thrown in. The bins outside wouldn't have bugged me so much if they waited until 8 am or 9 am or later to use them. Also, whoever was out there was smoking cigarettes' so I could smell it from my room. Apart from that, the place was nice the close to the airport.
Stayed 1 night in May 2025
Verified

6/10 Okay

Rasmus

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Room for significant improvement.

Arrived early Friday evening to discover that no bed linned were available. No reception, hence we had to pick-up ourselfes at neighbouring hotel. The room was extremely smelly, like somebody has left contaminated food there for month. Have had better experiences with with Appartello - this one was a complete disaster.! Would expect some kind of compensation.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben uns wohlgefühlt. Großzügige und moderne Zimmer mit guter Ausstattung. Anreise und Parken mit dem Auto war problemlos.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Fariba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super god hotel

Fantastic godt anbefaldt den
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glimrende hotel - stor hotellejlighed.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Janne

Liked: Cleanliness, property conditions & facilities, room comfort
Et rigtig fint hotel, servicen knap så god. Men vil gerne anbefale alligevel.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Alles sehr funktionell und gut. Preis leistungsverhältnis top.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens
Stayed 1 night in Apr 2025
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich würde wieder dieses Hotel buchen, wenn ich in Hamburg übernachten muss
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Mara-Susann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes ,großes Zimmer, modern und praktisch. Tolles Badezimmer. Nettes Personal. Gutes Frühstück, jedoch die Lage ist nicht so toll. Industriegebiet und wir hatten Probleme mit den Öfis. Langes Warten, Ersatzbusse kamen mit langer Wartezeit . Da S - Bahn Reparaturen .
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endlich mal eine Unterkunft mit angenehm großen Zimmern. Auch zu dritt hatte man nicht das Gefühl, ständig sich auf die Füße zu treten. Es gab nicht nur ausreichend Platz, sondern auch einen Kühlschrank mit Gefrierfach, Wasserkocher und Kaffeemaschine, sogar eine Spülmaschine. Die Zimmer waren sehr ruhig, trotz der Feuerwache gegenüber. Checkin und Checkout waren völlig problemlos. Und endlich mal ausreichend und kostenlose (!) Parkplätze.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauber und modern.
Stayed 1 night in Jun 2024