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Ruby Lotti Hotel Hamburg by IHG

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Photo gallery for Ruby Lotti Hotel Hamburg by IHG

Meeting facility
Bar (on property)
Bar (on property)
Room, 1 Queen Bed (Lovely Room)
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Düsternstraße 1-3, Hamburg, 20355
  • Place, St. Michaelis Church
    ‪6 min walk‬
  • Place, Jungfernstieg
    ‪6 min walk‬
  • Place, Miniatur Wunderland
    ‪13 min walk‬
  • Airport, Hamburg (HAM)
    ‪31 min drive‬

Room options

View all photos for Room (Rubys Choice)

Premium bedding, in-room safe, individually decorated

Room (Rubys Choice)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Rubys Choice Upgraded)

Room (Rubys Choice Upgraded)

Room (Rubys Choice Upgraded)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Canal View (Captain Room)

Room, 1 Queen Bed, Canal View (Captain Room)

Room, 1 Queen Bed, Canal View (Captain Room)

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Canal View (Cosy Room)

Premium bedding, in-room safe, individually decorated

Room, 1 Queen Bed, Canal View (Cosy Room)

8.0 out of 10
Very good
(1 review)
  • Canal view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Loft, 1 Queen Bed, Canal View (Loft Room)

Premium bedding, in-room safe, individually decorated

Loft, 1 Queen Bed, Canal View (Loft Room)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed (Lovely Room)

Premium bedding, in-room safe, individually decorated

Room, 1 Queen Bed (Lovely Room)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed (Nest Room)

Premium bedding, in-room safe, individually decorated

Room, 1 Queen Bed (Nest Room)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible (Wow Room)

Premium bedding, in-room safe, individually decorated

Room, 1 Queen Bed, Accessible (Wow Room)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed (Wow Room)

Premium bedding, in-room safe, individually decorated

Room, 1 Queen Bed (Wow Room)

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room (Band Room)

Premium bedding, in-room safe, individually decorated

Room (Band Room)

  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Ruby Lotti Hotel Hamburg by IHG

A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, a 24-hour front desk, and express check-in.
Ruby Lotti Hotel Hamburg by IHG offers 289 air-conditioned accommodations with safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Ruby Lotti Hotel Hamburg by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Neuer Wall. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include newspapers, a front-desk safe, and a multilingual staff
  • Guests have great things to say about the location and the helpful staff
  • 14 minutes by foot from Miniatur Wunderland and a 2-minute drive from Elbe Philharmonic Hall
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at Ruby Lotti Hotel Hamburg by IHG.

This 3-star Hamburg hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 40 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 24 per person
  • Nearby parking fee: EUR 40 per day (118 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Ruby Lotti Hotel Hamburg by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 587 out of 1006 reviews
Rating 8 - Good. 310 out of 1006 reviews
Rating 6 - Okay. 77 out of 1006 reviews
Rating 4 - Poor. 13 out of 1006 reviews
Rating 2 - Terrible. 19 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location great hotel recommend it
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay. Staff was very friendly and helpful and the breakfast buffet was amazing.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kenneth Webbe

Liked: Cleanliness, staff & service, amenities
Nice stay
Stayed 1 night in Dec 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Really good base to explore Hamburg
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Sarka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, friendly staff, good variety of food for breakfast.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Riccardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities
Cozy room, nice style,comfortable bed, automatic wc,superclean and staff very customer minded
Stayed 1 night in Dec 2025
Verified

8/10 Good

FRANCIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, good location, no parking if you have a car, I would say young and trendy with a lot of self serves but very friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kjetil

Liked: Cleanliness, staff & service, amenities
Nice, funky, modern hotel with a great location. Very friendly staff
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great breakfast and bar. Clmfortable laid back surroundings.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Close to public transit, very close to S and U. Staff was friendly and helpful. Rooms were clean, bar and lounge area is a nice space.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

keira

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, centrally located. Good breakfast
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Valerie

Hotel conveniently located to walk to tourist attractions
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities
Everything is great. The rooms are a bit snall, but everything else makes up for that!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Room was superb. Shower was AMAZING. Hot and great pressure. Bed was comfy, pillow great also. All in all, a brilliant hotel. Will definitely be back soon!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Kt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and the self checking in is very unique and time saving.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

G S

Liked: Cleanliness, staff & service, amenities
Fantastic
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gerard Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and great location. Very modern. Staff was very friendly at check in.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Keith

A nice themed hotel in the city centre
Stayed 3 nights in May 2025
Verified

8/10 Good

William Kieron

Liked: Cleanliness, amenities, property conditions & facilities
Good location, nice room, communal areas are quite modern in design, I tend to prefer more traditional decore and furniture, but then thats just a personal preference. Staff very helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marc Jerik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place ! In the heart of the city
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Marcus Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were amazing! I don’t remember the names for everyone - I can’t remember his name but the Argentinian man working those nights was amazing! The bar is 24hrs which I was pleasantly shocked by. Nina was super helpful - had a little issue with the TV & she came & fixed it no problem. Luna was also great on check in! Amazing all around - would recommend!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rayleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for the fresh fruit accommodations! Very appreciative after a long trip and before getting acclimated to the city! Will stay again and tell all my F&F!
Stayed 3 nights in Nov 2025