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The Dilly

5.0 star property

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Photo gallery for The Dilly

Superior Room, 2 Double Beds
Interior
2 restaurants, breakfast, lunch, dinner served; Indian cuisine
2 restaurants, breakfast, lunch, dinner served; Indian cuisine
Pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
21 Piccadilly, London, England, W1J 0BH
  • Place, Piccadilly
    ‪1 min walk‬
  • Place, Piccadilly Circus
    ‪2 min walk‬
  • Place, Leicester Square
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪68 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

7.6 out of 10
Good
(13 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(33 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

7.8 out of 10
Good
(17 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.2 out of 10
Very good
(22 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(16 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.4 out of 10
Very good
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

The Dilly

This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a health club. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. Housekeeping is available on request.
The Dilly offers 283 accommodations with minibars and safes. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The sightseeing around The Dilly gets high marks from our customers. During your stay, you're just a quick walk from Piccadilly Circus. Free WiFi in public areas, 2 restaurants, and 2 bars are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and racquetball/squash
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Steps from Piccadilly Circus and Piccadilly
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and 6 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 8181 square feet (760 square meters) and includes conference space. A health club, multilingual staff, and tour/ticket assistance are also featured at the luxury The Dilly.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
The Terrace On Piccadilly - This restaurant serves breakfast and lunch. A children's menu is available.
Madhus of Mayfair - This restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Downstairs at The Dilly - Onsite cocktail bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (GBP 30 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Downstairs at The Dilly
  • Madhus of Mayfair
  • The Terrace On Piccadilly

Things to do

  • Health club
  • Racquetball/squash

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • 8,181 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1909
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 9 2026 to March 31 2026 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per stay, plus a deposit of GBP 100 per stay
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 100.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 28 for adults and GBP 14 for children
  • Nearby parking fee: GBP 30 per day
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
The Dilly Hotel
The Dilly London
The Dilly Hotel London
Le Meridien Piccadilly

The Dilly Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 475 out of 1006 reviews
Rating 8 - Good. 251 out of 1006 reviews
Rating 6 - Okay. 146 out of 1006 reviews
Rating 4 - Poor. 82 out of 1006 reviews
Rating 2 - Terrible. 52 out of 1006 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Kevin

Travelled with partner
Disliked: Property conditions & facilities
the Dilly is a bit tired. Rooms on 4th floor a bit “rundown” Weekend we were there systems down at check in. Took 30mins to get key for room. Also reception there was heady whiff of lily’s
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephanie

Stayed 4 nights in Dec 2025

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was fantastic and the hotel / room were very nice. Would stay here again!
Stayed 1 night in Dec 2025

6/10 Okay

Vanessa

Travelled with partner
Disliked: Property conditions & facilities
The bedrooms are tired and the aircon noisy but the bed was comfortable and hotel in a great location for theatreland.
Stayed 2 nights in Dec 2025

8/10 Good

Cathryne

Liked: Cleanliness, amenities, property conditions & facilities
The service is great.
Stayed 1 night in Dec 2025

2/10 Terrible

Elva

Stayed 2 nights in Nov 2025

8/10 Good

David

Stayed 1 night in Dec 2025

8/10 Good

Darrell

Stayed 1 night in Nov 2025

10/10 Excellent

Larissa

Business traveller
Liked: Cleanliness, staff & service, amenities
Friendly, welcoming and attentive staff. Comfy bed and good space in the room. Food was delicious too.
Stayed 1 night in Oct 2025

8/10 Good

Berica

Stayed 1 night in Nov 2025

10/10 Excellent

Sandra

Business traveller, Travelled with partner
Liked: Cleanliness
Location
Stayed 1 night in Nov 2025

10/10 Excellent

Mallory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Celebrated our 10th wedding anniversary at The Dilly, the staff was very courteous and went above and beyond to make it feel special for us. Thank you!
Stayed 4 nights in Nov 2025

4/10 Poor

Errol

Travelled with group
Disliked: Cleanliness, staff & service, amenities
How dare this hotel carry a 5 star rating. Honestly, I’ve stayed in fancier Premier Inn’s. Absolutely disgraceful. I feel nothing short of scammed after staying here. It’s a great location but that’s all you’re paying for. The rooms and service are substandard. The bathrooms are disgusting. I feel sorry for the people that work there - when I was checking out some poor woman was having her ear chewed by another unhappy guest and was obviously not permitted to do anything. Honestly, choose anywhere but here.
Stayed 2 nights in Nov 2025

6/10 Okay

Justine

Stayed 1 night in Nov 2025

4/10 Poor

Francis

Liked: Room comfort
Disliked: Cleanliness
The toilet was not clean when we first checked in...maintenance work was going on into the evening right outside our room which was very noisy...room service took nearly an hour to arrive..for £400 a night this is totally unacceptable and I will definitely never stay again and I strongly urge others to avoid this hotel..especially for the price they charge..5 star's should be reduced to 2...
Stayed 2 nights in Nov 2025

4/10 Poor

Charlotte

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had a double room for 2 people but the room only had a bedside table on one side of the bed and one lamp on one side of the bed. The room felt very much like it was a room for 1 person. The bed was small and the room was dated. No mini bar and we couldn't get room service until 5pm. It wasn't worth the money at all.
Stayed 1 night in Nov 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff very welcoming, room comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Katriona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was a twin room . Beds were very comfortable and plenty of space around
Stayed 1 night in Nov 2025

10/10 Excellent

Robert, Wilmette

Stayed 2 nights in Nov 2025

10/10 Excellent

Sian Kalpana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and pleasant room- looked like freshly painted etc Nice staff at breakfast Free newspapers
Stayed 1 night in Nov 2025

10/10 Excellent

Balraj

Liked: Cleanliness, staff & service, amenities
Great location and restaurant
Stayed 1 night in Aug 2025

8/10 Good

Samantha

Liked: Room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Stayed 1 night in Oct 2025

10/10 Excellent

steven

Stayed 1 night in Nov 2025

6/10 Okay

Emily

Liked: Cleanliness, staff & service, amenities
Perfect location as I was attending an event at St James’ Church which is directly across the road. The hotel looks like it was once a grand place, but the room was very tired. The furniture was scuffed and the bathroom was very old. There were also building works happening directly outside my window. This didn’t affect me as I was only there one night but I would have asked to move if I was staying longer. A warning about this would have been nice. Also, there was a strange incident where housekeeping knocked on my door at 11pm to give me more water but I hadn’t ordered any. I checked with reception and was told that housekeeping had attended the wrong room. Mistakes happen, and that’s fine, but obviously for a woman travelling alone, this was concerning. I would stay again because the staff were lovely and the location was great. The gym was also excellent! It could just do with some updating.
Stayed 1 night in Oct 2025

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