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The Dilly

5.0 star property

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Photo gallery for The Dilly

Breakfast, lunch and dinner served
Interior
Gym
Pool
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Room service
  • Laundry

Explore the area

View in a map
21 Piccadilly, London, England, W1J 0BH
  • Piccadilly Circus
    ‪2 min walk‬
  • Leicester Square
    ‪6 min walk‬
  • Trafalgar Square
    ‪8 min walk‬
  • London (LHR-Heathrow)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Double Bed

7.6 out of 10
Good
(11 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Double Room

7.4 out of 10
Good
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(31 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(12 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite

Suite

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.2 out of 10
Very good
(19 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

The Dilly

Luxury hotel with a health club and a 24-hour front desk
This smoke-free hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. Housekeeping is available on request.
The Dilly offers 283 accommodations with minibars and safes. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The sightseeing around The Dilly gets high marks from our customers. During your stay, you're just a quick walk from Piccadilly Circus. Free WiFi in public areas, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and racquetball/squash
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Steps from Piccadilly Circus and Piccadilly
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 6 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 8181 square feet (760 square meters) and includes conference space. A health club, multilingual staff, and tour/ticket assistance are also featured at the luxury The Dilly.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
The Terrace On Piccadilly - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (GBP 30 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Terrace On Piccadilly

Things to do

  • Health club
  • Racquetball/squash

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • 8,181 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1909
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per stay, plus a deposit of GBP 100 per stay
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 100.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 28 for adults and GBP 14 for children
  • Nearby parking fee: GBP 30 per day
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
The Dilly Hotel
The Dilly London
The Dilly Hotel London
Le Meridien Piccadilly

Reviews

The Dilly Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 472 out of 1009 reviews
Rating 8 - Good. 245 out of 1009 reviews
Rating 6 - Okay. 152 out of 1009 reviews
Rating 4 - Poor. 83 out of 1009 reviews
Rating 2 - Terrible. 57 out of 1009 reviews

Reviews

4/10 Poor

Amy

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Old hotel with chipped paint, worn chairs in the room. WiFi signal was weak and often had to rely on cell data for service. steaming tv rarely worked. The TV would turn on in the middle of night and wake us up. Engineer came up twice and could do nothing. He said it was happening to several guests of the hotel. Great location for walking but terrible for cabs/uber due to congestion. Overpriced rooms for the condition our room was in. 1 of 2 elevators broke down for 2 days, and resulted in long waits. The gym/pool is nice. Room service was mediocre at best. I would not stay here again. Manager was not helpful when I complained.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had to cut short my stay at this hotel due to a sudden family bereavement. Most hotels would not have cared and would take full payment but I was delighted and really appreciated that the hotel only took payment for nights i stayed. The location is perfect, pool and facilities top class. Staff very friendly. Because of the heartfelt nature the staff showed to me I don’t think I will ever stay anywhere else when in London.
Stayed 3 nights in Jun 2025

4/10 Poor

Martha

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
I paid over £600pn for a suite on room only basis so I could stay with two kids. I was expecting something lovely but we got less than basic. The whole room was tired. Windows don’t open. No curtain in the living room. Bottle of water warm as just on the side. No milk for for coffees. Fridge empty. Walls we're grubby. Bathroom looks like it belongs in an old peoples home. Furniture is poor quality and the bed was an uncomfortable double. There was rubbish in the hallways. Plugs and light switches didn’t work in the room. Extra bed requested not made up. Shower leaks out all over the floor. Restaurant floors held together with tape. Breakfast counters were so gross, covered in food and juice that we walked out and went to a cafe. They made the bed but left PJs in a pile on top of the air con unit and didn’t give clean glasses. Only basic toiletries provided. The pool area was less than inviting. Very dark and run down. All in all, poor experience. Literally only positive is central location. Definitely doesn’t fit usual 5* expectations.
Stayed 2 nights in Jun 2025

6/10 Okay

Mojtaba

The breakfast is not that much diverse.
Stayed 3 nights in May 2025

6/10 Okay

Leigh-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel in top location. However, with one elevator (out of 2) out of order, it made for long waits. Additionally, with construction project going on next door, our entire room would vibrate and shake and the noise was like it was all happening in our room on the 5th floor. Clearly this isn't the hotel's fault and glad we were only there for a short stay and weren't jetlagged and hoping for a midday rest. The room was gorgeous and beds super comfortable. Our room with 2 twin beds was big for Europe standards.
Stayed 1 night in May 2025

10/10 Excellent

Zoe

Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff was friendly and even had extra converters for our devices!
Stayed 6 nights in May 2025

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are amazing! I felt like royalty at this hotel! We were given completely goody bag with snacks upon arrival and never once did we have to carry our luggage or open a door! Absolutely great stay in the middle of Piccadilly Circus and in walking distance to everything( Buckingham Palace, Big Ben, London eye, Hyde Park and Notting Hill !) if you you don’t feel like walking, the Underground is steps away from the hotel. It’s actually a very simple system to learn! Would stay here again in a heartbeat!
Stayed 3 nights in May 2025

8/10 Good

Jennifer, Newcastle Upon Tyne

Stayed 3 nights in May 2025

10/10 Excellent

Rong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What is more impressed me this time is the India restaurant MADHU'S is the food which is amazing . I will have a dinner next time when I visit centre London for sure
Stayed 5 nights in May 2025

10/10 Excellent

Nicholas Ronald

Stayed 5 nights in May 2025

10/10 Excellent

victoria, brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in May 2025

10/10 Excellent

Jason dean

Travelled with partner
Liked: Staff & service, property conditions & facilities
Everything that i wanted and pretty much do was in walking distance from the Dilly.
Stayed 7 nights in May 2025

8/10 Good

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, centrally located, very nice amenities and the staff was very helpful & cheery! Especially liked Paul
Stayed 2 nights in May 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2025

4/10 Poor

Peter

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Tired very very tired

To say the hotel is tired is an understatement. Carpets stained paint peeling. Fixtures and fittings look 50+ years old. To advertise and charge as a 5 star but to offer that level is astonishing. Location outstanding and staff pleasant but the whole place needs a serious refurb
Stayed 2 nights in May 2025

8/10 Good

Guillaume

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to Dilly’s team!
Stayed 6 nights in Apr 2025

6/10 Okay

Alan, Portsmouth

Travelled with family
Disliked: Amenities, property conditions & facilities
Old property that needs a complete revamp. Location is great by that doesn’t really make up for the lacklustre condition of the property. It’s closer to a 3 star hotel in its current condition. If you just need somewhere to sleep it’s fine but for that there are less expensive and better. For example a premier in. Would be higher quality than this hotel in terms of services and condition.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Nicole

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Ilia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Saleem is the best! Great hotel and great staff! Super recommend!
Stayed 2 nights in Apr 2025

8/10 Good

Wing Yan

Liked: Cleanliness
The hotel is lovely but the bathroom is slightly outdated and the swimming pool lighting is terrible. Some of the lights were going certain corridor smells damp and mold next to squash court. On a positive note: staffs were generally friendly and rooms were clean.
Stayed 1 night in May 2025

4/10 Poor

Ronan

Stayed 1 night in Apr 2025

6/10 Okay

Edward

Liked: Cleanliness, staff & service
Have normally had good stays here but this time was in room 709. Working area was in a very dark corner of the room with no lights. They need to install a floor lamp or table lamp in that area. Triad move one of the bedside lamps but not a compatible plug in the area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and you are able to walk to a lot of things and if you couldn't walk to what you wanted to see, you can catch a bus right around the corner. While the staff was helpful and the location was great, the street noise was a bit loud at times.

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