The Dilly

5.0 star property

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Photo gallery for The Dilly

Breakfast, lunch and dinner served
Pool
Gym
Executive Room, 1 King Bed
Interior

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Laundry

Explore the area

Map
21 Piccadilly, London, England, W1J 0BH
  • Piccadilly Circus
    ‪2 min walk‬
  • Leicester Square
    ‪6 min walk‬
  • Trafalgar Square
    ‪8 min walk‬
  • London (LHR-Heathrow)
    ‪34 min drive‬

Room options

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

7.4 out of 10
Good
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite

8.0 out of 10
Very good
(7 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(30 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(12 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Suite

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

8.2 out of 10
Very good
(18 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

The Dilly

Luxury hotel with a health club and a 24-hour front desk
This smoke-free hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. Housekeeping is available on request.
The Dilly offers 283 accommodations with minibars and safes. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The sightseeing around The Dilly gets high marks from our customers. During your stay, you're just a quick walk from Piccadilly Circus. Free WiFi in public areas, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and racquetball/squash
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Steps from Piccadilly Circus and Piccadilly
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 6 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 8181 square feet (760 square meters) and includes conference space. A health club, multilingual staff, and tour/ticket assistance are also featured at the luxury The Dilly.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.
The Terrace On Piccadilly - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Hindi, Hungarian, Italian, Moldovan, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (GBP 30 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Terrace On Piccadilly

Things to do

  • Health club
  • Racquetball/squash

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • 8,181 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1909
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per stay, plus a deposit of GBP 100 per stay
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 100.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 28 for adults and GBP 14 for children
  • Nearby parking fee: GBP 30 per day
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
The Dilly Hotel
The Dilly London
The Dilly Hotel London
Le Meridien Piccadilly

The Dilly Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 471 out of 1004 reviews
Rating 8 - Good. 242 out of 1004 reviews
Rating 6 - Okay. 152 out of 1004 reviews
Rating 4 - Poor. 81 out of 1004 reviews
Rating 2 - Terrible. 58 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Ronan

Stayed 1 night in Apr 2025

6/10 Okay

Edward

Liked: Cleanliness, staff & service
Have normally had good stays here but this time was in room 709. Working area was in a very dark corner of the room with no lights. They need to install a floor lamp or table lamp in that area. Triad move one of the bedside lamps but not a compatible plug in the area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect and you are able to walk to a lot of things and if you couldn't walk to what you wanted to see, you can catch a bus right around the corner. While the staff was helpful and the location was great, the street noise was a bit loud at times.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
While it was a great location that was walkable to most things and the hotel staff was veryhelpful was clean,
Stayed 5 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Dan

Stayed 1 night in Apr 2025

6/10 Okay

Hessam

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is very old, although they have renovated but floor was very noisy, sink was clogged all the time, shower didn’t have curtain, they don’t provide tooth creams. I paid extra to get superior room but the was very small with small windows that I asked reception to change it, although they argued a lot and delayed a day to give me another room which was not even better. Reception staff was not very friendly and but arguing, not open to change and pushing back for my request.
Stayed 4 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Do Not Believe Room Pictures. Do Not Stay Here

The hotel and the rooms are very old and outdated, and quite small. When we first checked in, the central heating and AC was broken so we only had hot air blowing for hours. As a remedy they provided us with an electric fan but even that was so dirty that it was blowing out dust bunnies. We were eventually moved to another room though and appreciated the evening managers quick accommodation to move us so late into the evening. I also did not like the hotel amenities and their lotion had a funky smell. The bathrooms are also outdated and small. If you’re looking for a hotel based on convenience to the Piccadilly location, go to the one with higher guest ratings as it’s more worth the price than The Dilly’s
Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, well licated

Very conveniently located, the Dilly was a great place to stay. Room was terrific.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tracy, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and room. I was pleasantly surprised. Great location too.
Stayed 2 nights in Apr 2025

8/10 Good

Jason

Stayed 2 nights in Feb 2025

6/10 Okay

Christa

Travelled with group
Disliked: Amenities, property conditions & facilities
I stayed at this property for a three nights. The hotel is old and desperately needs to be renovated. During my stay in March, the weather outside was in the 50's. My room remained a hot. I complained several times. A portable AC was provided which did not cool the room. I requested to be moved to another room. However, no other rooms were available. The day of my departure, I overheard another guest complaining of the same heat. I was not able to comfortably sleep at nights. I was very disappointed in this property. There is a fridge in the room but no microwave. I requested to warm an item downstairs and that is not allowed. The hotel is centrally located which is a positive. However, I will not be returning to this property.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. excellent, walkable area
Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kelley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay and will definitely be back!
Stayed 1 night in Mar 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
So welcoming
Stayed 1 night in Mar 2025

10/10 Excellent

chada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. We would stay there again and absolutely will recommend it to anyone going to London.
Stayed 5 nights in Mar 2025

10/10 Excellent

Mihran

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place, good customer service
Stayed 4 nights in Mar 2025

10/10 Excellent

Dale

Travelled with partner
Liked: Property conditions & facilities
Location. Friendly staff.
Stayed 5 nights in Mar 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Joseph P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location for theatre and wonderful staff made our stay truly special.
Stayed 1 night in Feb 2025