24 Sep 2018 by Hannes Dreher
Dear guest, thank you very much for taking time to write these comment about your stay. It is a pleasure to read that you liked the quiet and central location of the hotel. We hope you enjoyed your time in Hamburg and we would appreciate to welcome you soon again. Kind regards, Hannes Dreher, General Manager
11 Jan 2020 by Hannes Dreher, General Manager
Lieber Gast, vielen Dank für Ihre Bewertung. Schön zu hören, dass wir Sie mit dem renovierten Zimmer, dem reichaltigen Frühstück und unserem netten Personal begeistern konnten. Wir freuen uns auf Ihren nächsten Besuch! Mit freundilchen Grüßen
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5651 square feet (525 square metres) and includes conference space. A 24-hour health club, spa services, and tour or ticket assistance are also featured at the eco-certified Crowne Plaza Hamburg - City Alster, an IHG Hotel. For a fee, parking is available. A complete renovation of Crowne Plaza Hamburg - City Alster, an IHG Hotel was completed in November 2019. This 4-star Hamburg hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Crowne Plaza Hamburg - City Alster, an IHG Hotel offers 291 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:30 AM to 11:30 AM.
The Restaurant – This buffet restaurant serves breakfast and lunch.
The Plaza – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
