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HENRI Hotel Hamburg Downtown

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Lobby sitting area
Dining
Suite | Living area
Lounge
Front of property – evening/night

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
  • Pet-friendly

Explore the area

Map
Bugenhagenstr. 21, Hamburg, HH, 20095
  • Hamburg City Hall
    ‪9 min walk‬
  • Miniatur Wunderland
    ‪18 min walk‬
  • Elbe Philharmonic Hall
    ‪3 min drive‬
  • Hamburg (HAM)
    ‪36 min drive‬

Room options

View all photos for L-Studio

L-Studio | Room amenity

L-Studio

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for M-Studio

M-Studio

M-Studio

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

HENRI Hotel Hamburg Downtown

Boutique hotel with a 24-hour fitness center connected to the convention center in Hamburg
A 24-hour fitness center, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, coffee/tea in a common area, and a business center.
HENRI Hotel Hamburg Downtown offers 65 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at HENRI Hotel Hamburg Downtown. During your stay, you'll be connected to the convention center, and just a quick walk from Moenckebergstrasse. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • 9 minutes by foot from Hamburg City Hall and a 3-minute drive from Miniatur Wunderland
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
HENRI Hotel Hamburg Downtown offers its guests a sauna and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite business center. A library, a vending machine, and multilingual staff are also featured at the business-friendly HENRI Hotel Hamburg Downtown. For a fee, parking is available.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Languages

Arabic, English, Farsi, German, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle tours
  • Library
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.00 for adults and EUR 19.00 for children
  • Self parking fee: EUR 20 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee
  • Facilities fee: EUR 15 per person, per stay and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

HENRI Hamburg Downtown
HENRI Hotel
HENRI Hotel Hamburg Downtown
Hotel HENRI
Henri Hamburg Downtown Hamburg
HENRI Hotel Hamburg Downtown Hotel
HENRI Hotel Hamburg Downtown Hamburg
HENRI Hotel Hamburg Downtown Hotel Hamburg

HENRI Hotel Hamburg Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 727 out of 1000 reviews
Rating 8 - Good. 223 out of 1000 reviews
Rating 6 - Okay. 33 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faultless

We had a fantastic stay here. Room was nice and clean, nicely decorated, good amenities and super powerful shower! Staff were all very friendly and helpful. Breakfast was lovely and really liked the self-service fridge for (reasonably priced) drinks. Good location near the train station. Can't fault it. Only issue was building work on an adjacent building site started quite early in the morning on Saturday and woke us up, but can't blame the hotel for that. Would definitely stay here or at another in the chain in another city. Danke.
Stayed 3 nights in Jan 2025

8/10 Good

ADRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good convenient hotel stay

Good little 2 night stay. Functional but quirky. Good location. Generally clean. Good shower. Good espresso machine in room. Some building work opposite but didn’t affect us as up early. My be bothersome to those that want to sleep in later.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel. I highly recommend it. Unique and comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Building work going on outside the property so quite noisy. We arrived early and was allowed an early check in which really helped us enjoy our time in Hamburg.
Stayed 1 night in Dec 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel right in the center of town

Love Henri Hotel Hamburg Downtown and come here every year for the Christmas market. The hotel is right in the center of town a few minutes walk from the central station. The staff are really friendly and welcoming and did everything to make sure my room was ready early. The rooms are really nice and modern - so always feels like a treat coming here.
Stayed 1 night in Dec 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Fab staff. Wonderful breakfast and breakfast room. Studio very clean but tight. Construction right across room but that's not the hotel's fault!
Stayed 3 nights in Dec 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we absolutely loved the breakfast. Such a cute room with fantastic furnishings and decor. I felt like I was in someones home, rather than a hotel. Staff was wonderful and super nice and welcoming to us. I will definitely stay again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location with great staff

The hotel is very well located for visiting the city - the main station is 5-10 mins walk from the S1 platform if coming from airport that way & there are 2 underground stations & several bus stops within a few minutes walk. The staff were excellent, really working hard & extremely helpful. breakfast was great & well stocked - it ran for a long time on weekends. Luggage was stored if arriving early or checking out before leaving the city. We didn't use the gym/sauna so can't comment on those. Unfortunately there were 2 "downers" when we were there: 1. The lift wasn't working (Thurs to Mon) so it was quite a trek but the staff kindly carried our cases for us - hopefully it is resolved by now. 2. There is major construction work directly opposite the hotel which starts at 07.00 every day, except Sunday - we were warned by the hotel of potential disruption & as most, if not all hotel rooms face the construction works, there is no avoidance of the noise unless you have very good ear plugs or are a deep sleeper. That said, the staff did their utmost to compensate for both these issues and I would be happy to stay again, even as a light sleeper - there was no noise after 5pm or so . Thanks for a good break
Stayed 4 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed here on 3 occasions. I come back because it's an elegant, welcoming, friendly and relaxed stay. Rooms are stylishly furnished, spacious with comfortable beds and excellent shower in spotless bathroom. Breakfast was tasty with a wide variety served buffet style. The staff is always helpful but , on this occasion, exceptionally so. I stayed for four nights but on the third day a problem developed with the lift and it was out of action for a few days. As I was on the fourth floor, this presented problems. Stairs, particularly four flights of them, are not easy for me. When I said this to the lady at reception, she was very helpful and secured me a room on the first floor. This was kind and much appreciated. It struck me that If every hotel I stayed in had a lady as charming, friendly, helpful and efficient as the one I met here, it would be hard to choose where to stat. For Hamburg, it's definitely here.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for a long weekend
Stayed 3 nights in Nov 2024

4/10 Poor

H

Stayed 1 night in Nov 2024

10/10 Excellent

Ivan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, close to public transits.
Stayed 5 nights in Oct 2024

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The self serve bar and breakfast room works well. The only difficulty we had was finding the hotel entrance. The entrance is unobtrusive and located in a back lane. Great place once you know where the entrance is.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Oct 2024

10/10 Excellent

JAMES

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent short stay hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great downtown location with a lot going on.
Stayed 1 night in Oct 2024

6/10 Okay

Jack

Business traveller
Liked: Staff & service, amenities
Nice people and good central location. Construction and noise in neighboring rooms limiting for a work visit. Please change the chairs on hardwood floors.
Stayed 4 nights in Sep 2024

10/10 Excellent

Brendan

Stayed 4 nights in Aug 2024

8/10 Good

Florence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property with a superb lounge and breakfast
Stayed 4 nights in Sep 2024

6/10 Okay

Magnus

Liked: Staff & service
Disliked: Property conditions & facilities
Excellent location and they have a washer and separate dryer for only 5€ total.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jenna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for a few days in Hamburg. Very convenient for main line station and central Hamburg. Staff were excellent and the morning breakfast comes highly recommended!
Stayed 4 nights in Sep 2024