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Hotel Hafen Hamburg

Property class: 4

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Photo gallery for Hotel Hafen Hamburg

A modern bar area with a curved ceiling, seating, and a view of the city.
Creator video - submitted by Pack&Travel
An outdoor café with wooden tables and chairs, surrounded by trees, overlooking a cityscape with buildings and a church.
A spacious lobby with a grand chandelier, wooden paneling, and a reception desk.
A restaurant with a long wooden bench seating area, a large arched window overlooking a cityscape, and a ship model mounted on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
Seewartenstr. 9, Hamburg, HH, 20459
  • Place, St. Pauli Piers
    ‪1 min walk‬
  • Place, Reeperbahn
    ‪4 min walk‬
  • Place, Millerntor Stadium
    ‪10 min walk‬
  • Airport, Hamburg (HAM)
    ‪33 min drive‬

Room options

View all photos for Double Room

A hotel room with a large bed, a nightstand with a lamp, a chair, a painting on the wall, and a window with curtains.

Double Room

8.4 out of 10
Very good
(20 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Cabin's Class Single Room

A hotel room with a large bed, a nightstand with a lamp, a chair, a painting on the wall, and a window with curtains.

Cabin's Class Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Captains class Single Room

A hotel room with two beds, a balcony with a view of buildings, and a painting on the wall.

Captains class Single Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Commander‘ s Class Single Room

A hotel room with a large bed, a desk, a chair, and a view of the city through a large window.

Commander‘ s Class Single Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Lieutenants class Single Room

A hotel room with a bed, a desk with a lamp, a chair, a small table, and a TV.

Lieutenants class Single Room

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Sailor`s Class Single Room

A hotel room with a bed, a desk with a lamp, a television on a stand, and a red carpeted floor.

Sailor`s Class Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Sailor`s Class Double Room

A hotel room with a large bed, a TV, a desk, and a chair.

Sailor`s Class Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Lieutenants class Double Room

A hotel room with a bed, a desk with a lamp, a chair, a small table, and a TV.

Lieutenants class Double Room

9.2 out of 10
Wonderful
(15 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Commander‘ s Class Double Room

A hotel room with a large bed, a desk, a chair, and a view of the city through a large window.

Commander‘ s Class Double Room

8.8 out of 10
Excellent
(23 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Captains Class Double Room

A hotel room with two beds, a balcony with a view of buildings, and a painting on the wall.

Captains Class Double Room

8.4 out of 10
Very good
(31 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Exterior
ARCOTEL Onyx Hamburg
Saint Pauli
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,008 reviews
The price is €115
includes taxes & fees
13 Sept - 14 Sept
ARCOTEL Onyx Hamburg

About this property

Hotel Hafen Hamburg

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Hafen Hamburg offers 380 accommodations with minibars and safes. 32-inch Smart televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Hafen Hamburg. During your stay, you're just a quick walk from St. Pauli Piers. Enjoy features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Steps from St. Pauli Piers and 4 minutes by foot from Reeperbahn
  • Dogs welcome for a fee
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Hafen Hamburg. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Restaurant Port - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Tower Bar - Onsite cocktail bar. Open daily.
Willi's Bierstube - Onsite pub. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 29 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 29 for adults and EUR 14.50 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Restaurant Port
  • Tower Bar
  • Willi's Bierstube

Things to do

  • Bicycle rentals
  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (71 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1858
  • Comprehensive food waste policy
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renewable energy used
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from July 26 2026 to July 30 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 14.5 for children
  • Covered self parking fee: EUR 29 per day
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hafen Hamburg Hotel
Hafen Hotel
Hafen Hotel Hamburg
Hamburg Hafen Hotel
Hamburg Hotel Hafen
Hotel Hafen
Hotel Hafen Hamburg
Hotel Hamburg Hafen
Hafen Hamburg
Hotel Hafen Hamburg Hotel
Hotel Hafen Hamburg Hamburg
Hotel Hafen Hamburg Hotel Hamburg

Hotel Hafen Hamburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 497 out of 1004 reviews
Rating 8 - Good. 378 out of 1004 reviews
Rating 6 - Okay. 80 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at the hotel even though it was in the middle of no where.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
We had to pay for the breakfast even though we did not eat it, as we had an early morning flight. However, the hotel required us to purchase it as part of the stay.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast and dinner area was a bit pricy, decided to eat at the Melt cafe down the street for breakfast (highly recommend)! Overall the stay was nice and centrally located.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

IOLANY

Liked: Amenities
Beautiful hotel
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Walter

Liked: Cleanliness, staff & service
The room was clean and orderly in a nice quiet neighborhood.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely comfortable place in a great location to walk in any direction feeling absolutely safe. Great if pricey breakfast but worth it.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Zlatan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and the staff made it even better, especially Richi. We will definitely be back.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Timo Tapani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent last night from our trip at Hotel Haven. Breakfast was excellent and only complain is for the missing AC
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Joan

Liked: Cleanliness, property conditions & facilities
A convenient place to stay. Breakfast is not included and is extremely expensive. The room was quite nice and well laid out.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel hotel in centro

Super hotel
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful and very friendly staff

Very friendly and helpful staff, no complaints from my instructor Mr Roy Barraclough who enjoyed his stay.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for two night stay - close to train station
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Stafford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel to anyone wanting to have walkable access to major attractions, conveniences to the subway at the Landungsbrucken station with an efficient and friendly staff. The hotel was very clean, property well maintained and it offered the most wonderful breakfasts overlooking the Elbe River.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
(ENG) I have stayed here twice passing through the city and both times found it the ideal location. Immediate access to the Landungsbrucken train station and a short walk to many incredible restaurants set the stage for any length of stay in Hamburg.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Frans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Historical place on a nice location with view at the harbour. Breakfast was amazing (but expensive) and the breakfast/restaurant is beautifully decorated. They have a nice terrace outside.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities
Top
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Hafen by the port

The position is fantastic and the restaurant is very good. Rooms are comfy and the shower was excellent complete with towel warmer. Small fridge in the room was appreciated but there was nowhere to make a cuppa, either in the room or a communal area. We were there for the Parade of Cruisers. Excellent weekend.
Taken from the restaurant deck looking over the port.
Taken from the restaurant deck looking over the port.
Taken from the restaurant deck looking over the port.
Taken from the restaurant deck looking over the port.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than OK

Great hotel. Great view and great service
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and convenient location for us - hotel very comfortable except the night was extremely hot and air con not really that good.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

Always a pleasure to use this hotel. Very good service from the staff, clean, no problem at checkin and checkout.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to a grocery store, the subway and the water, so getting around is pretty easy.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable and excellent value.

No complaints from my instructor who thoroughly enjoyed his stay. We will return.
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Jane Synnøve

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, hot rooms

Great location, near u/s bahn, harbour and Reperbahn. Be prepared for many stairs to get to the hotel. Clean and comfortable rooms. Friendly staff. No a/c, so the rooms get very hot! A floor-fan helped a little, but not enough.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

TH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I actually wanted to stay i the.old wing.. Next time
Stayed 1 night in Nov 2024