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IntercityHotel Hamburg Hauptbahnhof

4.0 star property

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Photo gallery for IntercityHotel Hamburg Hauptbahnhof

Exterior
Lobby
Restaurant
Restaurant
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Glockengiesserwall 14/15, Hamburg, HH, 20095
  • Hamburg City Hall
    ‪11 min walk‬
  • Miniatur Wunderland
    ‪3 min drive‬
  • Elbe Philharmonic Hall
    ‪4 min drive‬
  • Hamburg (HAM)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room

8.4 out of 10
Very good
(66 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Business Room

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room, 1 Double Bed (Plus)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Business Room, 1 Double Bed (Plus)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 1 Single Bed

7.8 out of 10
Good
(9 reviews)
  • City view
  • Sleeps 1
  • 1 Twin Bed

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About this property

IntercityHotel Hamburg Hauptbahnhof

Pet-friendly hotel with a restaurant connected to the convention center in Hamburg
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
IntercityHotel Hamburg Hauptbahnhof offers 155 accommodations with minibars and safes. Beds feature down comforters. 30-inch flat-screen televisions come with premium digital channels. Bathrooms include showers and hair dryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of IntercityHotel Hamburg Hauptbahnhof's great location. During your stay, you'll be connected to the convention center, and just a quick walk from Hamburger Kunsthalle. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes by foot from Hamburg City Hall and a 3-minute drive from Miniatur Wunderland
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly IntercityHotel Hamburg Hauptbahnhof. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM and 10:00 AM.
IntercityHotel Hamburg Hauptbahnhof has a restaurant on site.
Room service is available.

Languages

Croatian, English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with premium digital channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number Glockengießerwall 14/15, IntercityHotel Hamburg hauptbahnhof, IntercityHotel GmbH, DE114110290, 040248700

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

InterCityHotel Hauptbahnhof
InterCityHotel Hauptbahnhof Hotel Hamburg
Intercityhotel Hotel Hamburg
InterCityHotel Hamburg Hauptbahnhof Hotel
InterCityHotel Hamburg Hauptbahnhof
IntercityHotel Hamburg Hauptbahnhof Hotel
IntercityHotel Hamburg Hauptbahnhof Hamburg
IntercityHotel Hamburg Hauptbahnhof Hotel Hamburg

IntercityHotel Hamburg Hauptbahnhof Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 400 out of 1002 reviews
Rating 8 - Good. 403 out of 1002 reviews
Rating 6 - Okay. 125 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dae Won

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

peter

Liked: Cleanliness
Stayed 4 nights in Feb 2025

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location but rooms are rather basic. Good for a short break. Would stay there again
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Freude auf den nächsten Aufenthalt

Schöner Aufenthalt, gutes Preis-/Leistungsverhältnis, sehr aufmerksames, freundliches Personal. Ich freue mich auf den nächsten Aufenthalt.
Stayed 1 night in Feb 2025

10/10 Excellent

Cecilie S. Bie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only thing I missed was a chrome cast and maybe a common area with a coffee machine!
Stayed 1 night in Feb 2025

8/10 Good

Rupert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fler mich ist weil ich immer wieder auf der Durchreise bin die Nähe zum Bahnhof wichtig!! Mittlerweile.schon einige Male und ich war immer zu Frieden!!
Stayed 1 night in Feb 2025

2/10 Terrible

rosemary

Stayed 1 night in Dec 2024

6/10 Okay

Paal

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Nicholas

Disliked: Room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Paulina

Stayed 3 nights in Jan 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, well connected, lots of eating options in the vicinity, and the centre is a 10 minute easy walk
Stayed 3 nights in Jan 2025

10/10 Excellent

Anders

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

KENAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

A very central hotel close to the main railway station. A very comfortable bed, good tv and bathroom. Only thing was couldn't see how to change the room temperature.
Stayed 1 night in Dec 2024

8/10 Good

Dorte Kirsten

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Very warm room with broken AC. The worst pillows ever. Hardly slept.
Stayed 1 night in Dec 2024

8/10 Good

Pernille Junge

Stayed 1 night in Dec 2024

10/10 Excellent

Finn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Stephen

Liked: Cleanliness

Average

Made us wait to 3pm even though they clearly had rooms and lots of people checked in from 1.30pm. No tea or coffee making facilities. Good point is the location.
Stayed 2 nights in Dec 2024

8/10 Good

Tommy Steen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024