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IntercityHotel Hamburg Hauptbahnhof

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Photo gallery for IntercityHotel Hamburg Hauptbahnhof

Exterior
Lobby
Restaurant
Meeting facility
Daily buffet breakfast (EUR 20 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Glockengiesserwall 14/15, Hamburg, HH, 20095
  • Place, Hamburg City Hall
    ‪11 min walk‬
  • Place, Miniatur Wunderland
    ‪3 min drive‬
  • Place, Elbe Philharmonic Hall
    ‪4 min drive‬
  • Airport, Hamburg (HAM)
    ‪14 min drive‬

Room options

View all photos for Business Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Business Room

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room

8.4 out of 10
Very good
(81 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(15 reviews)
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Room, 1 Double Bed (Plus)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Business Room, 1 Double Bed (Plus)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

IntercityHotel Hamburg Hauptbahnhof

Pet-friendly hotel with a 24-hour front desk connected to the convention center in Hamburg
Along with self parking, this smoke-free hotel has a business center and conference space. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
IntercityHotel Hamburg Hauptbahnhof offers 155 accommodations with minibars and safes. Beds feature down comforters. 30-inch flat-screen televisions come with premium digital channels. Bathrooms include showers and hair dryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of IntercityHotel Hamburg Hauptbahnhof's great location. During your stay, you'll be connected to the convention center, and just a quick walk from Hamburger Kunsthalle. Free WiFi in public areas, a business center, and breakfast (surcharge) are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Guests have great things to say about the location and the helpful staff
  • 11 minutes by foot from Hamburg City Hall and a 3-minute drive from Hamburg Messe and Congress
  • Dogs welcome for a fee
WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly IntercityHotel Hamburg Hauptbahnhof. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person

Things to do

  • Art gallery
  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with premium digital channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number Glockengießerwall 14/15, IntercityHotel Hamburg hauptbahnhof, IntercityHotel GmbH, DE114110290, 040248700
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

InterCityHotel Hauptbahnhof
InterCityHotel Hauptbahnhof Hotel Hamburg
Intercityhotel Hotel Hamburg
InterCityHotel Hamburg Hauptbahnhof Hotel
InterCityHotel Hamburg Hauptbahnhof
IntercityHotel Hamburg Hauptbahnhof Hotel
IntercityHotel Hamburg Hauptbahnhof Hamburg
IntercityHotel Hamburg Hauptbahnhof Hotel Hamburg

IntercityHotel Hamburg Hauptbahnhof Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 392 out of 1002 reviews
Rating 8 - Good. 401 out of 1002 reviews
Rating 6 - Okay. 134 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Really bad pillows, hard bed. But overall okay.
Stayed 2 nights in Aug 2025

8/10 Good

Kåre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very central hotel in Hamburg

Good value for money and very central.
Stayed 2 nights in Jul 2025

6/10 Okay

Peggy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property has a terrace on the roof that offers some very nice views of the city. For the price the condition of the hotel is not good. No free wifi and mold in the sink.
Stayed 1 night in Jul 2025

10/10 Excellent

Lee

Stayed 2 nights in Jun 2025

10/10 Excellent

Myrona, Irvine

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Paolo Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in Hamburg

I like the hotel position, near Rail Station and City Center. The room was perfect, clean and cozy. Many TV channels including Italian national channels I like to watch for news and sports. The breakfast was almost perfect.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carl

Stayed 1 night in Jul 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and an OK stay

Chosen for location next to main station, the whole experience was good from start to finish. Room was spacious, WiFi was good, breakfast of a good standard. Small negatives were the weak air-con (I was glad it was not a hot night), the horrible plastic undersheets (I slept on the spare duvet), tiny bathroom and low water pressure.
Stayed 1 night in Jul 2025

10/10 Excellent

Mathilde

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Alessandro, Saratoga Springs

Stayed 3 nights in Jun 2025

8/10 Good

Isobel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great for transport connections. Spacious bedroom and comfortable bed. Double glazing cuts noise effectively. Air con was set at 19. I couldn't adjust it to lower temperature despite repeated attempts. Staff were friendly and helpful. Breakfast was good with lots of choice and dining room was pleasant.
Stayed 4 nights in Jun 2025

8/10 Good

Debbi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room is clean and there is no place for your clothes. I chose this place since it was close to the train station. But with that you get noise traffic and rowdy people. Just a trade off. I’d definitely stay here again.
Stayed 1 night in Jun 2025

2/10 Terrible

Ahmad Mukhtar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
For me good not super
Stayed 3 nights in May 2025

10/10 Excellent

Position

Stayed 1 night in May 2025

8/10 Good

Stefan

Liked: Cleanliness, staff & service, room comfort

Nice stay between trains

A short stay when arriving late at night and leaving early in the morning. Helpfully close to the railway station. Didn't get the vending machine to work. Could have wished for a kettle for making tea in the room. Otherwise comfortable bed, well cleaned room and good Wifi.
Stayed 1 night in May 2025

8/10 Good

Henrik

Stayed 2 nights in Apr 2025

6/10 Okay

Joern

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

John

Stayed 2 nights in Apr 2025

8/10 Good

Nicole, Bielefeld

Stayed 1 night in Apr 2025

10/10 Excellent

Vimari

Stayed 1 night in Apr 2025

2/10 Terrible

Cheryl

Business traveller
Disliked: Property conditions & facilities
Very expensive travel lodge will not stay here again
Stayed 2 nights in Apr 2025

10/10 Excellent

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, easy transpiration to city sites or long distance travel. The room was comfortable
Stayed 2 nights in Apr 2025

6/10 Okay

Henrik Gregor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025