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Park-Hotel Hagenbeck

4.5 star property

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Photo gallery for Park-Hotel Hagenbeck

Front of property
Lobby lounge
Fitness facility
Breakfast, lunch, dinner and brunch served
Spa

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Hagenbeckstr. 150, Hamburg, HH, 22527
  • Place, Hagenbeck Zoo
    ‪2 min walk‬
  • Place, Tropen-Aquarium Hagenbeck
    ‪3 min walk‬
  • Place, JUMP House Hamburg
    ‪5 min drive‬
  • Airport, Hamburg (HAM)
    ‪24 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed, Non Smoking

Classic Double Room, 1 Double Bed, Non Smoking

Classic Double Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(17 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Mobility Accessible

Deluxe Double Room, Mobility Accessible | Bathroom

Deluxe Double Room, Mobility Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

9.2 out of 10
Wonderful
(19 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Park-Hotel Hagenbeck

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a sauna, coffee/tea in a common area, and conference space.
Park-Hotel Hagenbeck offers 158 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas and include desks. Beds feature pillowtop mattresses. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Hamburg hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 47-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna, a fitness center, and in-room fitness.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Park-Hotel Hagenbeck. During your stay, you're just a quick walk from Hagenbeck Zoo. Features include free WiFi in public areas and a free manager's reception, plus a restaurant. Some of the pet-friendly amenities this property offers include food and water bowls and pet-sitting services.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy garden views while dining at Restaurant Augila
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and racquetball/squash
  • Just a 4-minute walk from Hagenbeck Zoo and 4 minutes by foot from Tropen-Aquarium Hagenbeck
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and pet-sitting services
Park-Hotel Hagenbeck offers its guests a sauna, a fitness center, and in-room fitness. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

5 meeting rooms, coworking spaces, and limo/town car service are available. Event space at this hotel measures 6200 square feet (576 square meters) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the luxury Park-Hotel Hagenbeck. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Hamburg hotel is smoke free.

The hotel hosts a free manager's reception daily.
Restaurant Augila - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Baobab Bar & Café - This lobby lounge specializes in international cuisine and serves dinner only. A children's menu is available. Open select days.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 8 per day)
  • Street parking available
  • Limo/town car service
  • Parking on site (EUR 26 per day; includes in/out privileges)
  • Extended parking on site (EUR 182 per week)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; EUR 29 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 45; reservation required

Restaurants on site

  • Baobab Bar & Café
  • Restaurant Augila

Things to do

  • Games
  • Gym
  • Racquetball/squash
  • Sauna
  • TV in common areas

Family friendly

  • Art supplies
  • Children's dinnerware
  • High chair
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 6,200 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in stairways (80 centimetre high)
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Colonial architecture
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Elliptical machine
  • Energy-saving switches used
  • Free weights
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Food and water bowls and pet-sitting services are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 49.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 15 for children
  • Self parking fee: EUR 26 per day (in/out privileges)
  • Extended parking fee: EUR 182 per week
  • Nearby parking fee: EUR 8 per day(1640 ft away; open 24 hours)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)
  • Rollaway bed fee: EUR 49.0 per day
  • Hosted evening meal: EUR 45

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DE 243316294
This property accepts credit cards and cash
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Lindner Park-Hotel Hagenbeck
Lindner Park-Hotel Hagenbeck Hamburg
Lindner Park-Hotel Hagenbeck Hotel
Lindner Park-Hotel Hagenbeck Hotel Hamburg
Lindner Park Hamburg
Lindner Park Hotel Hagenbeck
Park Hotel Hagenbeck
Park-Hotel Hagenbeck Hotel
Park-Hotel Hagenbeck Hamburg
Lindner Park Hotel Hagenbeck
Lindner Hotel Hamburg Hagenbeck
Park-Hotel Hagenbeck Hotel Hamburg
Lindner Hotel Hamburg Hagenbeck part of JdV by Hyatt

Park-Hotel Hagenbeck Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 608 out of 1000 reviews
Rating 8 - Good. 312 out of 1000 reviews
Rating 6 - Okay. 60 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Friendly staff. Only two EV chargers - they could benefit from having more these days.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Warm clean and tidy, friendly and helpful staff. I relly like this place.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Vinayak

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean room. Elevetor was not working on 4th floor while coming down
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Tenesha

Disliked: Cleanliness, amenities, property conditions & facilities
There was no soap (all empty bottles), carpets and rooms had a drafty smell. Would not go back
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Will come back again!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Henning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great and stylish zoo theme
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Good location for work
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel - very good breakfast

Pro: -Service-minded staff -Location close to A7, convenient for a short overnight stay -Very good breakfast - Convenient parking in garage under the hotel Con: -Incredibly complicated check-in, requiring me to fill in a digital form with a lot of information I had already provided when booking -TV didn’t have Chromecast or a similar service
Stayed 1 night in Jul 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the subway. Clean hotel and friendly staff. Room were good.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Perfect for a couple of nights for a trip to see Ed Sheeran at the Volkpark stadium. Only 15 mins drive from the airport, short taxi ride to the stadium and a 45 minute walk back. Breakfast was really good and not too busy. Would definitely recommend.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Metin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely come again.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parkhotel Hagenbecks

Comfy bed, new nice bathroom. Furniture a bit tired. Sunday is a day of rest for staff, no restaurant or bar open. All closed after breakfast!!!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything perfect.

Conveniently located and very nice hotel. Great service and very friendly and capable staff.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Stine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend!

Really Nice stay! Tim ar the reception was super welcoming and very helpfull
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, amenities
We stayed for two nights and honestly couldn’t fault a thing. We arrived early due to our flight landing in the morning and knew check-in wasn’t until 3pm. We had already contacted the hotel to ask about leaving our luggage, which they were happy to store for us. When we arrived, the reception staff were incredibly friendly and let us know our room would actually be ready within the hour. We popped out for some food nearby and came back to check in before heading into Hamburg. The location is perfect, right next to the U-Bahn station, which made getting around the city so easy and convenient. Breakfast was fantastic. There was everything you could possibly want, yoghurt, cereals, cakes, pastries, cooked breakfast, fresh bread, meats and cheeses. There was even a pump of Nutella, which was a big hit with our 12-year-old! We genuinely couldn’t fault the hotel. Friendly staff, clean and comfortable rooms, and an excellent breakfast. We will definitely be back.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Masih

Due to Storm Goretti, our flight was cancelled. We contacted the hotel but they refused to be kind enough to offer us a voucher or amend our booking. So we lost our money. What a great way to keep customers from staying again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a very pleasant experience! Friendly staff, very nice hotel. Will come again!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to jump on the train and go to the city center. Lovely breakfast.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented with good restaurant facilities. Unfortunately no kettle in room.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, pet-friendly, hotel. Convenient place to stay near to the motorway. We were travelling with our dog. Staff were very welcoming. There was a small charge, I think €20, for a pet-friendly room. Dogs are not allowed in the restaurant, but they can go in the bar, where you can get food and drinks. The hotel is next to a park where we could exercise our dog. Food and drinks in the bar and restaurant were very good.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent design
Stayed 1 night in Sep 2024